Checkmk vs. New Relic

As we have many different applications running on different servers, we appreciate the possibility of writing our own scripts to monitor the different processes and elements. Using scripts of our choice helps us a lot, as we have many different administrators. Thus, we are able to be prepared for upcoming outages or events.

Incentivized

I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.

Incentivized

• Flexibility using own scripts.
• Observability
• Management

Incentivized

• New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
• It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
• We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.

Incentivized

• Updates
• mobile interface
• Agent for android devices

Incentivized

• Support for SQL like query with more functional features of analysis while viewing distributed tracing.
• support for very low level specific integration from APIs to classes to functions to piece of code
• More detailed documentation, as we faced issues while integrating for the first time.

Incentivized

Very helpful software and I highly recommend to have on hand as a tool for testing, troubleshooting, and monitoring.

Incentivized

I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.

After knowing the architecture it is very easy to manage the system, rolling out agents and creating new monitoring tasks.

Incentivized

I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.

Incentivized

Never observed an outage

Incentivized

Always responsive. Never observed slow page loads

Incentivized

never contaced support

Incentivized

The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

Incentivized

The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.

We moved over to Checkmk from Nagios which felt like a natural evolution at the time as the raw version is based on Nagios, I vaguely not having any major issues moving over at the time. We still use the Raw version but we are planning to move to the enterprise version in the next 6 – 12 months as our needs expand.

Incentivized

Before start using New Relic, we had a custom Grafana monitoring tool configured for our clients. Altough functional, it took too much time to add new alerts and monitoring features. New Relic is way easier and simpler to to configure and saves us a lot of time spent not only on configuration, but also keeping the service working.

Incentivized

Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

Incentivized

• avoid downtime
• Plan updates based on usage of a VM or network switch to avoid impacting users
• User satisfaction increased due to less visible downtime or issues with our IT infrastructure.

Incentivized

• We spend six figures on this solution to avoid costs of a broken website.
• We could save more on cloud services (GCP, Azure, AWS) if New Relic allowed its licenses to be purchased through other marketplaces.
• New Relic handles some of the same operations that higher priced competitors do.

Incentivized