TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkout.com

    Score10 out of 10
    N/ACheckout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A

    Coinbase

    Score7.3 out of 10
    N/ACoinbase is a digital currency exchange (Coinbase Pro) and crypto-oriented software solution suite for businesses, including hosted checkout pages, payment buttons, invoicing, and multiple ecommerce integrations (Coinbase Commerce), a turnkey solution for brokerages, exchanges, and fintechs enabling them to offer customers crypto (Coinbase Prime), crypto asset custody (Coinbase Custody), and a wallet to self-store crypto (Coinbase Wallet).

    $0.20

    taker fee

    Pricing
    Checkout.comCoinbase
    Editions & Modules
    No answers on this topic
    $100K-$1M
    $0.20
    taker fee
    $10-50K
    $0.35
    taker fee
    <$10K
    $0.50
    taker fee
    Offerings
    Pricing Offerings
    Checkout.comCoinbase
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Checkout.comCoinbase
    Considered Both Products
    Checkout.com
    No answer on this topic
    Coinbase
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    44 Answers
    96%
    Would buy again
    24 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    96%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    42 Answers
    100%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    40 Answers
    100%
    Implementation went as expected
    20 Answers
    Features
    Checkout.comCoinbase
    Payment Gateways
    Comparison of Payment Gateways features of Checkout.com and Coinbase
    Feature
    Checkout.com
    7.9
    39 Ratings
    6% above category average
    Coinbase
    -
    Ratings
    Fraud Detection7.432 Ratings00 Ratings
    API or SDK8.437 Ratings00 Ratings
    Recurring Payment Support7.929 Ratings00 Ratings
    Billing and Invoicing Support7.933 Ratings00 Ratings
    Global Support8.236 Ratings00 Ratings
    Payment Form Acceptance7.533 Ratings00 Ratings
    Best Alternatives
    Checkout.comCoinbase
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    Adyen
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Checkout.comCoinbase
    Likelihood to Recommend
    8.3
    (45 ratings)
    8.4
    (28 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (43 ratings)
    6.4
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Checkout.comCoinbase
    Likelihood to Recommend
    Checkout.com
    Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.
    Incentivized
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    Coinbase
    I think Coinbase is extremely suitable for people who are just starting to get into crypto-related activities. Based on how easy it is to use along with the brand recognition I think it offers beginners a better sense of security. Just like all trading platforms, it is extremely easy to get carried away as you only have to confirm your purchase twice and it goes through. It would not be very suitable for those who have little self-control.
    Incentivized
    Read full review
    Pros
    Checkout.com
    • They provide excellent advice from knowledgeable subject matter experts on all things payments.
    • They adapt quickly to our business-changing needs, helping us stay agile as our business grows.
    • They provide trustworthy and reliable services that enable us to take payments with as little friction as possible.
    • They are as passionate about performance as we are, working closely with us to ensure we maximize the chances of success for every transaction.
    Incentivized
    Read full review
    Coinbase
    • Coinbase has a really nice looking design which offers for a better user experience.
    • Coinbase is extremely easy to use.
    • Coinbase does a great job delivering company news/changes to its users.
    • Coinbase offers frequent updates which makes you feel more secure using their services.
    Incentivized
    Read full review
    Cons
    Checkout.com
    • Their dashboard can get better. They have been making improvements
    • Faster settlements as it's a bit of a pain to have big reserves till ACH clears every day
    • Much stronger consumer facing brand name in the US so more end customers trust the links powered by Checkout.com
    Incentivized
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    Coinbase
    • Just like other apps(venmo, cashapp, PayPal) it keeps all your trade portfolio under coin based. Not transferable
    • Even though, they give you a starting balance of $10. They do wants you to put at least $10 of your money
    • The training video are simple. Learn about US dollar coin, USD, and bitcoin. But it doesn't teach you how to be a savvy trader. That will take additional education
    • You can't add small cryptocurrency like BAR to your portfolio. It certain amount to trade with.
    Incentivized
    Read full review
    Likelihood to Renew
    Checkout.com
    We have a long term contract and we already have them in our plans for the next 5 years.
    Incentivized
    Read full review
    Coinbase
    No answers on this topic
    Usability
    Checkout.com
    No answers on this topic
    Coinbase
    Great UI, Great tools for education learning with freebies, eqsy onboard, site and app are pretty good. Good API documentation. The opposite is high fees and slow support when needed. Overall it is good for its simple use and balance between beginners and professional traders making it a great choice and this is why it is one of the most famous site out there.
    Incentivized
    Read full review
    Reliability and Availability
    Checkout.com
    In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.
    Incentivized
    Read full review
    Coinbase
    No answers on this topic
    Performance
    Checkout.com
    Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.
    Incentivized
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    Coinbase
    No answers on this topic
    Support Rating
    Checkout.com
    When we were discovering the possibility of opening an entity in the United States to process transactions as domestic cards, Checkout.com did not just quickly provide the requirements to open that market as we asked them to but showed us slides with all the possibilities we had for each of their licenses in the world, calculating an estimate of the acquiring costs and acceptance rate we would have, based on the cross-border volumes we were processing with them, to evaluate other ways to improve our business.
    Incentivized
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    Coinbase
    I haven't needed to contact support for Coinbase yet—it's probably because it is super easy to use and very intuitive. If I were to use the support, it would probably be better than these other companies because most of the other ones come from foreign markets or aren't as big as Coinbase.
    Incentivized
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    Alternatives Considered
    Checkout.com
    Both CyberSource and Ingenico provided poor support on any types of issues. Integration was a nightmare as it took months just to set them up as compared to Checkout.com. Checkout.com provided us with quick integration and constant monitoring of our transactions which is what we really needed.
    Incentivized
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    Coinbase
    Coinbase is just better overall, with access to investments that can be traded for USD. As well as the crypto that can gain interest, Coinbase is amazing at educating the user along with providing real-time data, that allows the user to make the best decision they can when making this kind of risky investment. Coinbase takes the risk out of Crypto.
    Incentivized
    Read full review
    Scalability
    Checkout.com
    Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.
    Incentivized
    Read full review
    Coinbase
    No answers on this topic
    Return on Investment
    Checkout.com
    • Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
    • The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.
    Incentivized
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    Coinbase
    • It's saved time from figuring out how to buy and sell cryptocurrencies
    • It makes monitoring market prices and fluctuations in the value of crypto holdings very easy and simple. Which also saves time.
    • We don't do as high of volume so the lower transaction costs even though there is a slight premium saves us a lot of money in contrast to many of the exchanges that can charge 4-5+% transaction costs.
    Incentivized
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    ScreenShots