TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CheckPoint

    Score8.5 out of 10
    N/ACheckPoint is a digital access management and engagement system for venues. It automates and digitizes the registration, ticketing, and check-in process while enabling venues, vendors, and exhibitors to engage with guests directly to their phone's lock screen. CheckPoint is an event management tool for events, conferences, festivals, clubs, and more. The venue management solution boasts users among both the Oscars and Nasdaq.N/A

    Heap

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    Pricing
    CheckPointHeap
    Editions & Modules
    No answers on this topic
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    Offerings
    Pricing Offerings
    CheckPointHeap
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredOptional
    Additional Details—Heap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.
    More Pricing Information
    Community Pulse
    CheckPointHeap
    Considered Both Products
    Fobi AI
    No answer on this topic
    Contentsquare
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    216 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    149 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    215 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    117 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    121 Answers
    Best Alternatives
    CheckPointHeap
    Small Businesses
    SignUpGenius
    Score7 out of 10
    Mixpanel
    Score8.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Gainsight PX
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    Gainsight PX
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CheckPointHeap
    Likelihood to Recommend
    1.0
    (1 ratings)
    8.4
    (233 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    9.3
    (9 ratings)
    Usability
    6.2
    (2 ratings)
    9.0
    (65 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.4
    (61 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    CheckPointHeap
    Likelihood to Recommend
    Fobi AI
    CheckPoint performs well as an internal firewall between network zones, providing policy control and deep inspection of internal traffic. It works well for a multi network setup like ours across multiple sites. It is however not a fast changing interface and time needs to be taken to perform changes. It's not a quick as other vendors
    Incentivized
    Read full review
    Contentsquare
    Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
    Incentivized
    Read full review
    Pros
    Fobi AI
    • Threat Prevention better than Fortinet
    • Granularity of security policy can be customized to the maximum
    • hardware performance is really good
    • Bugs are less as compared to other vendors
    • support is excellent
    • modules work as expected
    • Features can achieve out of box requirements
    Incentivized
    Read full review
    Contentsquare
    • Realtime interactions which are captured automatically is a unique feature which no other product offers.
    • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
    • Detailed customer behaviours can be studied with captured replay sessions
    • Due to all the above points - it helped to improve customer experience
    Incentivized
    Read full review
    Cons
    Fobi AI
    • In my experience, notifications are completely broken and non-functional
    • In my opinion, confusing UX for the cloud portal
    • Don't try and import 100's of endpoints when onboarding because it will create a mess
    • When installing the CP client you have to remove Microsoft Defender and if that fails, CheckPoint technical support goes, "Not my problem, sucks to be you!"
    Incentivized
    Read full review
    Contentsquare
    • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
    • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
    Incentivized
    Read full review
    Likelihood to Renew
    Fobi AI
    Every dollar to CheckPoint is a wasted dollar.
    Incentivized
    Read full review
    Contentsquare
    It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
    Incentivized
    Read full review
    Usability
    Fobi AI
    the solution offer the most improvement about the usability by management more firewall in the same context or multicontext instead. The shared database allow to use one object for more than a package target of a cluster or more of gateways firewall. The management remain isolated from traffic pass through the firewall so the disruption is limited at minimum.
    Incentivized
    Read full review
    Contentsquare
    On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
    Incentivized
    Read full review
    Reliability and Availability
    Fobi AI
    No answers on this topic
    Contentsquare
    I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
    Incentivized
    Read full review
    Performance
    Fobi AI
    No answers on this topic
    Contentsquare
    Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
    Incentivized
    Read full review
    Support Rating
    Fobi AI
    No answers on this topic
    Contentsquare
    Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
    Incentivized
    Read full review
    Implementation Rating
    Fobi AI
    No answers on this topic
    Contentsquare
    The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
    Incentivized
    Read full review
    Alternatives Considered
    Fobi AI
    The CheckPoint Firewall and Cisco ISR router serve different purposes. Our organisation uses both devices, but in different areas of the topology. The Cisco ISR is a remote device and its function is to relay information to our edge firewall, which then passes to our internal firewall (CheckPoint) to securely control traffic requests.
    Incentivized
    Read full review
    Contentsquare
    Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
    Incentivized
    Read full review
    Scalability
    Fobi AI
    No answers on this topic
    Contentsquare
    The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
    Incentivized
    Read full review
    Return on Investment
    Fobi AI
    • Smart console with lower operational overhead
    • Compliance with Hipaa, PCISSS and saving on compliance plenties
    • Less compatibility issues
    • licensing model is costlier at the beginning
    • Some modules require special training
    • False positives may occur
    Incentivized
    Read full review
    Contentsquare
    • It has helped us make decisions on what products to scope for our MVP based on the usage data.
    • It's allowed us to measure success with our beta product.
    • It's helped us view our conversion rates in an easy and usable manner.
    Incentivized
    Read full review
    ScreenShots

    CheckPoint Screenshots

    Screenshot of CheckPoint ecosystem includes the digital ticket using the wallet pass technology, a near-field communication tap device used for registration and check-in, and an admin portal used to provide real-time updates and analytics to make data-driven decisions.Screenshot of CheckPoint gives exhibitors, vendors and sponsors access to your guests' lock screen to send personalized notifications. Send urgent messages in real-time to increase security around your venue.Screenshot of Modernize your venue with CheckPoint's digital ticketing system that lives in your guests' mobile wallets. By using CheckPoint, improve your user experience by enabling a 100% contactless and automated system that gets your guests into your venues faster and smarter.Screenshot of Increase security around check-in with CheckPoint's automated and contactless system. CheckPoint is a sleek digital solution that condensed a multi-step process into one simple tap to speed up check-ins.

    Heap Screenshots

    Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.