What users are saying about
4 Ratings
52 Ratings
4 Ratings
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Score 10 out of 100
52 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Checkr

They have been a pleasure to work with for running background checks for our Church on our volunteers and staff members. Once we got it setup we have had very few, if any, issues with the integration and process. It just works.
Mark Wampler | TrustRadius Reviewer

HireRight

Pre-employment screenings for DOT regulated drivers is still a challenge and doesn't take advantage of the online ordering options that HireRight can offer for other roles (though the DOT is equally to blame for this). HireRight really shines when we are screening individuals for roles not regulated by the DOT, or when we are using their batch upload option to process large numbers of requests at once (e.g. random drug screenings, Annual MVR pulls). In these areas, it has saved us a huge amount of time that would have otherwise been wasted on repetitive, administrative tasks.
Daniel Hartmann | TrustRadius Reviewer

Pros

Checkr

  • The analytics section in the dashboard allows you to sort by geography and date so you fully understand where and when your applicants are applying.
  • The training resources available to employees make sure that we are fully compliant.
  • The dedicated account manager helps us through all hurdles.
Anonymous | TrustRadius Reviewer

HireRight

  • We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
  • It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
  • The background checks themselves are aesthetically pleasing, which makes it easier to review results.
Anonymous | TrustRadius Reviewer

Cons

Checkr

  • Customization of some things can be a little lack, but that is more of a regulation issue not a company issue.
Mark Wampler | TrustRadius Reviewer

HireRight

  • Customer Service. They lack here. It takes too long to resolve issues, especially with your assigned account manager. I have to continue to ask for an update and sometimes, I do not get a response back.
  • Back Up Account Managers - The account manager you are assigned may not be available. We need to be provided a list of people we can contact in the event that our POC in unavailable.
Alanise Ballenger | TrustRadius Reviewer

Likelihood to Renew

Checkr

No score
No answers yet
No answers on this topic

HireRight

HireRight 10.0
Based on 1 answer
Because I couldn't do my job without them!
Shannon Allen | TrustRadius Reviewer

Usability

Checkr

Checkr 9.5
Based on 2 answers
Very easy user interface. Easily maneuverable.
Anonymous | TrustRadius Reviewer

HireRight

No score
No answers yet
No answers on this topic

Support Rating

Checkr

Checkr 10.0
Based on 2 answers
They answered our questions when we were integrating and got back to us quickly, and with the relevant information we needed.
Mark Wampler | TrustRadius Reviewer

HireRight

HireRight 8.6
Based on 12 answers
There are various ways you are able to call HireRight. They do have busy times and so the live chat is helpful because you are able to leave the chat open until an agent is available (and do work than being tied to a phone).
Krista-erika Lopez | TrustRadius Reviewer

Alternatives Considered

Checkr

Turn.io and backgroundchecks.com did not have the advanced analytics we needed.
Anonymous | TrustRadius Reviewer

HireRight

We have used 2 or 3 other background check companies and I like HireRight because they are the easiest to get in touch with someone when any help is needed. The website is user friendly and you can easily check what is pending, what is completed, etc., across users. They are also much faster than the previous companies we worked with.
Caitlin Callahan | TrustRadius Reviewer

Return on Investment

Checkr

  • We have freed up at least one full-time staff member who focused primarily on background checks for our volunteer team.
Mark Wampler | TrustRadius Reviewer

HireRight

  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
Margaret Wood | TrustRadius Reviewer

Pricing Details

Checkr

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HireRight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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