Checkr vs. HireRight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Checkr
Score 8.4 out of 10
N/A
Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.N/A
HireRight
Score 7.7 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A
Pricing
CheckrHireRight
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CheckrHireRight
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CheckrHireRight
Considered Both Products
Checkr
Chose Checkr
The UI was very clean.Its simple and easy to use. I have used a different tool previously but Checkr was faster than the previous tool.

The customer support team is also reliable and very quick to respond.
Chose Checkr
Checkr integrated with our HRIS platform and automated the process for us.
HireRight
Chose HireRight
HireRight is easier to use and had faster results. I have also had less issues on the candidate side when it comes to them completing the electronic release form or disputing an adverse action decision.
Chose HireRight
Because of the integration option, it is easy to setup compared to its alternative. The hiring process is very easy and it keeps the records of every employee safely. It provides scalability and flexibility so cost can be reduced and the number of customization options provided …
Top Pros
Top Cons
Best Alternatives
CheckrHireRight
Small Businesses
Arcoro HR
Arcoro HR
Score 8.3 out of 10
Arcoro HR
Arcoro HR
Score 8.3 out of 10
Medium-sized Companies
Paycom
Paycom
Score 7.6 out of 10
Paycom
Paycom
Score 7.6 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CheckrHireRight
Likelihood to Recommend
8.2
(20 ratings)
8.3
(32 ratings)
Likelihood to Renew
8.0
(1 ratings)
9.1
(2 ratings)
Usability
9.4
(2 ratings)
8.0
(1 ratings)
Support Rating
10.0
(2 ratings)
8.8
(7 ratings)
User Testimonials
CheckrHireRight
Likelihood to Recommend
Checkr
Checkr is streamlining and automating the background check process, which is a tremendous benefit for a small HR team who typically doesn't have the bandwidth to manually conduct education verifications or criminal searches, but hires in a massive scale. Checkr nicely integrates with my ATS, Payroll, and security monitoring platform for SOC 2 compliance, making things more efficient, especially with a small HR team. Ordering background checks takes only a couple of clicks.
Read full review
HireRight, LLC
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
Read full review
Pros
Checkr
  • The analytics section in the dashboard allows you to sort by geography and date so you fully understand where and when your applicants are applying.
  • The training resources available to employees make sure that we are fully compliant.
  • The dedicated account manager helps us through all hurdles.
Read full review
HireRight, LLC
  • Customer service is very useful and we get a swift response from them.
  • It is integrated with our workflow so its easy to set up.
  • It creates a record of each employee in the system which makes it simple to store data safely.
Read full review
Cons
Checkr
  • It can be difficult to get support when you do have an issue.
  • Account manager is not as attentive as we would like.
Read full review
HireRight, LLC
  • Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do.
  • Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with.
  • Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.
Read full review
Likelihood to Renew
Checkr
There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability
Read full review
HireRight, LLC
There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
Read full review
Usability
Checkr
It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.
Read full review
HireRight, LLC
Always room for improvement that could make the platform a lot more user friendly and easier to navigate
Read full review
Support Rating
Checkr
They answered our questions when we were integrating and got back to us quickly, and with the relevant information we needed.
Read full review
HireRight, LLC
I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
Read full review
Alternatives Considered
Checkr
We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.
Read full review
HireRight, LLC
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
Read full review
Return on Investment
Checkr
  • It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
  • Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.
Read full review
HireRight, LLC
  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
Read full review
ScreenShots