TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chili Piper

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…

    $15

    per month per user

    Consensus

    Score9.8 out of 10
    N/AConsensus improves the software buying process with interactive demos on demand. A digital product experience, it aims to delight buyers and deliver detailed intent data back to revenue teams, to shorten cycle times, increase close rates, and drive resource efficiency.

    $600

    per month

    Pricing
    Chili PiperConsensus
    Editions & Modules
    Instant Booker
    $15
    per month per user
    Handoff
    $25
    per month per user
    Concierge Inbound Scheduling
    $30
    per month per user
    Distro
    Starting at $20
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Chili PiperConsensus
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOnboarding and Support are included at no additional charge.—
    More Pricing Information
    Community Pulse
    Chili PiperConsensus
    Considered Both Products
    Chili Piper, Inc.
    No answer on this topic
    Consensus Sales, Inc
    Chose Consensus
    We did not find a similar solution that could provide the prospect experience Consensus provides. We did not seriously evaluate any other platform like we did with Consensus.

    Consensus allows your prospects to select their interests and only show them the relevant parts of …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    98%
    Would buy again
    61 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    100%
    Happy with the feature set
    62 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    100%
    Implementation went as expected
    28 Answers
    Best Alternatives
    Chili PiperConsensus
    Small Businesses
    Square Appointments
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Calendly
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Doodle
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chili PiperConsensus
    Likelihood to Recommend
    6.2
    (31 ratings)
    9.8
    (62 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (44 ratings)
    Support Rating
    8.2
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    Chili PiperConsensus
    Likelihood to Recommend
    Chili Piper, Inc.
    Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
    Incentivized
    Read full review
    Consensus Sales, Inc
    Within the last 6 months, I've run a personal A/B test on opportunities with and without Consensus videos being sent after every meeting. Those opportunities where I sent Consensus videos after every meeting had a >50% likelihood of closing and/or progressed past the Proposal phase. Those opportunities where I did not send Consensus video, I was left unanswered more often than not
    Read full review
    Pros
    Chili Piper, Inc.
    • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
    • Meeting Buffer functionality assures that AEs won't be booked back-to back.
    • I can send the link to each of my meeting templates for different prospects
    Read full review
    Consensus Sales, Inc
    • The ability to tailor demos and demoboards to show various functionality of the product.
    • We appreciate the features Consensus has to customize demos in various forms.
    • The customer service and post-sales trainings the Consensus team has held for our company have been extremely beneficial. I personally appreciated learning how demos are better received when they're not 'perfect'
    Incentivized
    Read full review
    Cons
    Chili Piper, Inc.
    • They are continually improving their offering and we've seen great leaps over the past 2 years.
    • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
    • Faster load times, but we can’t complain too much!
    Read full review
    Consensus Sales, Inc
    • The analytical dashboard can be little confusing because I can see details for my whole company
    • Better way to record personalized videos in the beginning. They don't have any background filtering ability.
    • Better way to record personalized videos in the beginning. They don't have any background filtering ability.
    Incentivized
    Read full review
    Likelihood to Renew
    Chili Piper, Inc.
    No answers on this topic
    Consensus Sales, Inc
    Consensus has been a valuable and vital sales tool at every stage of our sales cycle. In the very early stages of prospect education, you can send videos to get them familiar and up to speed with our product without a solution consultant's involvement. It is also a very powerful tool at the later stages of the sales cycle, with the ability to tailor demos and intro videos and record exec alignment itro videos, which we have had great success with
    Incentivized
    Read full review
    Usability
    Chili Piper, Inc.
    No answers on this topic
    Consensus Sales, Inc
    It only took me a matter of minutes to onboard myself to Consensus and start utilizing it with my clients. The platform is very simple to set up and straight forward to use. Most platforms take time to learn how to use and navigate but Consensus was very easy to pick up and use as a first time user.
    Incentivized
    Read full review
    Support Rating
    Chili Piper, Inc.
    • Support was very responsive during our integration phase, and after that too.
    • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
    Incentivized
    Read full review
    Consensus Sales, Inc
    No answers on this topic
    Alternatives Considered
    Chili Piper, Inc.
    Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
    Incentivized
    Read full review
    Consensus Sales, Inc
    Consensus is simple and does what it does very well. It doesn't try to be a deal room software, so they partner for that space. It did not try to be an AI transcription solution at first, so they partnered for that space. They continue to listen to their customers, improve the solution where it matters, in ways that drive the core use case of buyer enablement. I appreciate that they haven't over-indexed on fringe use cases and keep improving what their solution does very well. We continue to get very strong feedback from prospects
    Incentivized
    Read full review
    Return on Investment
    Chili Piper, Inc.
    • More demos held by simplifying the scheduling process. More demos = more opportunities
    • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
    • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
    Incentivized
    Read full review
    Consensus Sales, Inc
    • I closed 3 deals last year by prospects using Consensus and finding additional modules they wanted to purchase.
    • Consensus speed up the buying process in 6 of my deals last year to close in quarter.
    • Consensus saved me time from doing additional live demos.
    Read full review
    ScreenShots

    Consensus Screenshots

    Screenshot of the Consensus demo player, which is the heart of the product. Buyers tailor their demo and receive relevant messaging via interactive video demos.Screenshot of the Chrome extension, which enables sales reps to record and sens demos instantly without leaving their inbox.Screenshot of Demolytics, a feature used to dive deeper into stakeholder engagement by showing how buyers ranked features, what they watched, and who they shared the demo with.Screenshot of an example of an Interactive Product Tour, used to give buyers a multimedia experience as a supplement to interactive videos that let buyers click through stories and key product areas with text and video explainers.Screenshot of the demo library that helps manage content across teams and gives revenue operations teams a centralized place to create and share demos instantly.