Chorus by ZoomInfo vs. MiaRec Conversation Analytics
Chorus by ZoomInfo vs. MiaRec Conversation Analytics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Chorus by ZoomInfo | N/A | Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number. | N/A | |
MiaRec Conversation Analytics | Enterprise companies (1,001+ employees) | MiaRec is a provider of conversational intelligence and automated QA for contact centers. Contact centers can use MiaRec across the workforce to modernize workflows and surface intelligence at scale. MiaRec's Conversational Analytics Platform records customer interactions compliantly and securely, and offers contact centers Voice AI and machine learning that enables customers to automatically record, analyze sentiment and keywords, evaluate agent performance, redact data, and more… | N/A |
Chorus by ZoomInfo | MiaRec Conversation Analytics | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Chorus by ZoomInfo | MiaRec Conversation Analytics | |
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Top Pros | ||
Top Cons |
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Conversation Intelligence Software Features |
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Chorus by ZoomInfo | MiaRec Conversation Analytics | |
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Small Businesses | Clari Copilot Score 8.9 out of 10 | Clari Copilot Score 8.9 out of 10 |
Medium-sized Companies | Clari Score 8.2 out of 10 | Clari Score 8.2 out of 10 |
Enterprises | Clari Score 8.2 out of 10 | Clari Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chorus by ZoomInfo | MiaRec Conversation Analytics | |
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Likelihood to Recommend | 8.6 (268 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 6.1 (4 ratings) | - (0 ratings) |
Usability | 5.3 (6 ratings) | - (0 ratings) |
Support Rating | 8.2 (3 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (2 ratings) | - (0 ratings) |
Ease of integration | 6.8 (3 ratings) | - (0 ratings) |
Chorus by ZoomInfo | MiaRec Conversation Analytics | |
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Likelihood to Recommend | ZoomInfo | MiaRec |
Pros | ZoomInfo | MiaRec |
Cons | ZoomInfo | MiaRec |
Likelihood to Renew | ZoomInfo | MiaRec No answers on this topic |
Usability | ZoomInfo | MiaRec No answers on this topic |
Support Rating | ZoomInfo | MiaRec No answers on this topic |
Implementation Rating | ZoomInfo | MiaRec No answers on this topic |
Alternatives Considered | ZoomInfo | MiaRec No answers on this topic |
Return on Investment | ZoomInfo | MiaRec |
ScreenShots | Chorus by ZoomInfo Screenshots | MiaRec Conversation Analytics Screenshots |