Chrome Remote Desktop vs GoToMyPC

• Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
• This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
• The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
• The mobile app is also really really well done.

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• Provides a great security while connected. GotoMyPc validates and verifies files and data that goes through your account
• You can perform your workflow and labor task with flexibility
• Very cheap monthly fee, for a great service and software.

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• The session can be seen on the screen of the workstation. Could be a privacy issue. It DOESN'T work like traditional RDP, much closer to a screen sharing support session.
• There is no built in File Transfer. Its not a deal breaker, but definitely an annoyance.

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• Though I personally never face much issues with this but I do get few complaints from my team on logging out issues like GoToMyPC logs you out if it had not been used in over 15 -20 minutes, though I can understand its important for security reasons.
• Sometimes my teams complained about facing issues in connecting remote desktops & the support team is not able to find out the reasons but it occurs very rarely.
• It is expensive as compared to other remote desktop sharing software's like LogMeIn.

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• The biggest positive impact has been cost savings. There is no cost to install/use it
• It is available across a wide range of devices, which in any organization, there are already a host of all kinds of different devices that people use, so most anyone can utilize it on the device that they have
• It helps to save time from the IT department/technician point of view, since they really don't have to take the time to train users in how to use the software. It also saves the IT department time in not having to read through documentation to try and get the software to work

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• GoToMyPC allows my staff to run processes on their desktop and go home but still check on the processes after hours as needed

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