What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
54 Ratings
112 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

GoToMyPC

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Chrome Remote Desktop

It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
Anonymous | TrustRadius Reviewer

GoToMyPC

I can access all my music and information whereever I am. If I'm practicing for a concert and find that a piece of music is not working well, I can access my "host" computer, print another piece of music that will work better. I have everything I need with only a little typing.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Chrome Remote Desktop
8.6
GoToMyPC
7.1
Screen sharing
Chrome Remote Desktop
9.2
GoToMyPC
8.7
File transfer
Chrome Remote Desktop
7.8
GoToMyPC
7.2
Instant message
Chrome Remote Desktop
8.6
GoToMyPC
6.4
Secure remote access with Smart Card authentication
Chrome Remote Desktop
9.0
GoToMyPC
8.8
Access to sleeping/powered-off computers
Chrome Remote Desktop
8.8
GoToMyPC
5.1
Over-the-Internet remote session
Chrome Remote Desktop
8.8
GoToMyPC
9.0
Initiate remote control from mobile
Chrome Remote Desktop
8.8
GoToMyPC
5.1
Remote management of servers & workstations
Chrome Remote Desktop
7.3
GoToMyPC
9.7
Remote Active Directory® management
Chrome Remote Desktop
9.3
GoToMyPC
10.0
Centralized management dashboard
Chrome Remote Desktop
8.1
GoToMyPC
6.3
Session record
Chrome Remote Desktop
8.5
GoToMyPC
6.6
Annotations
Chrome Remote Desktop
8.4
GoToMyPC
9.0
Monitoring and Alerts
Chrome Remote Desktop
9.2
GoToMyPC
1.1
Multi-platform remote control
Chrome Remote Desktop
8.8
GoToMyPC
6.6

Pros

Chrome Remote Desktop

  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
Ho'omana Nathan Horton | TrustRadius Reviewer

GoToMyPC

  • Super easy to log in and access everything I would be able to see if I were sitting at my desk at work.
  • Software that lives on our work server would not be accessible to me from home without this software.
  • Very user friendly.
Anonymous | TrustRadius Reviewer

Cons

Chrome Remote Desktop

  • I like this software in general very much. The only problem is that there are times when the ram consumption of my computer increases too much, for a few seconds. This causes my computer and connection to freeze. It is not completely stable.
Isabella Houghton | TrustRadius Reviewer

GoToMyPC

  • Sometimes the consistency in the connection might lag and create some errors.
  • Some issues might be beyond our knowledge, therefore a technician or expert might be needed (rare case)
  • If connecting from home, it will take a lot of your data and might slow other devices connections
Horacio Carcamo | TrustRadius Reviewer

Likelihood to Renew

Chrome Remote Desktop

Chrome Remote Desktop 7.0
Based on 2 answers
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
Anonymous | TrustRadius Reviewer

GoToMyPC

GoToMyPC 9.1
Based on 2 answers
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
Horacio Carcamo | TrustRadius Reviewer

Usability

Chrome Remote Desktop

Chrome Remote Desktop 9.9
Based on 3 answers
I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop.
Ravinder Gupta | TrustRadius Reviewer

GoToMyPC

GoToMyPC 8.6
Based on 6 answers
It is easy to use. No matter where you are located, you can access the actual files that are on your computer. It is truly as though you are working at your desk. There have been times where my assistant is at my desk and I am working remotely and so we can work together on the same document while miles apart.
Anonymous | TrustRadius Reviewer

Support Rating

Chrome Remote Desktop

Chrome Remote Desktop 5.0
Based on 10 answers
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
Anonymous | TrustRadius Reviewer

GoToMyPC

GoToMyPC 5.9
Based on 10 answers
I tried just tonight to get information on the use of GoToMyPC while on a Surface in New Zealand with no success. That was disappointing as I would have thought that the automatic "text" would have had information on using GoToMyPC from other countries.
Klaus Snyder | TrustRadius Reviewer

Implementation Rating

Chrome Remote Desktop

Chrome Remote Desktop 10.0
Based on 1 answer
None, its quick and easy
Anonymous | TrustRadius Reviewer

GoToMyPC

No score
No answers yet
No answers on this topic

Alternatives Considered

Chrome Remote Desktop

I've used TeamViewer, AnyDesk, Go to My PC, and Microsoft Remote Desktop to access PCs remotely. Chrome Remote Desktop is one of the best remote desktop programs. The other programs are more expensive and provide fewer features than Chrome Remote Desktop. It is much easier to switch among multiple PCs using Chrome Remote Desktop than some of the other mentioned programs.
Allen Shapiro | TrustRadius Reviewer

GoToMyPC

I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
internet and hardware related, decided to check out GoToMyPC as one step
in troubleshooting. GoToMyPC has better response
time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
Anonymous | TrustRadius Reviewer

Return on Investment

Chrome Remote Desktop

  • Chrome licensing is better priced than MS, so this is positive.
  • Utilizing multiple desktops to submit and monitor long-running batch jobs reduces the need for only 1 desktop to submit and admin job scheduling, this is also a positive.
  • Patching is a negative, it is too often and too time-consuming.
Maurice Samuels | TrustRadius Reviewer

GoToMyPC

  • At about $500 per year per PC it is expensive.
  • While on customer visits, our customers were quite impressed that we were quickly able to access our server and get the answers they needed
  • We were able to get some of our crucial SW developed through programmers abroad because of this connection.
Kumar Utukuri | TrustRadius Reviewer

Pricing Details

Chrome Remote Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoToMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Chrome Remote Desktop
9.4
GoToMyPC
8.5

Likelihood to Renew

Chrome Remote Desktop
7.0
GoToMyPC
9.1

Usability

Chrome Remote Desktop
9.9
GoToMyPC
8.6

Support Rating

Chrome Remote Desktop
5.0
GoToMyPC
5.9

Implementation Rating

Chrome Remote Desktop
10.0
GoToMyPC

Add comparison