Chrome Remote Desktop vs. GoTo Room

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chrome Remote Desktop
Score 8.3 out of 10
N/A
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.
$0
GoTo Room
Score 10.0 out of 10
N/A
GoTo (formerly LogMeIn) offers GoToRoom, a video conferencing room solution available as a bundle with Dolby and Poly equipment.N/A
Pricing
Chrome Remote DesktopGoTo Room
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Chrome Remote DesktopGoTo Room
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Chrome Remote DesktopGoTo Room
Features
Chrome Remote DesktopGoTo Room
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Chrome Remote Desktop
8.2
21 Ratings
4% above category average
GoTo Room
-
Ratings
Screen sharing6.620 Ratings00 Ratings
File transfer7.511 Ratings00 Ratings
Instant message7.06 Ratings00 Ratings
Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
Access to sleeping/powered-off computers9.310 Ratings00 Ratings
Over-the-Internet remote session9.021 Ratings00 Ratings
Initiate remote control from mobile8.017 Ratings00 Ratings
Remote management of servers & workstations9.119 Ratings00 Ratings
Remote Active Directory® management7.05 Ratings00 Ratings
Centralized management dashboard9.08 Ratings00 Ratings
Session record9.05 Ratings00 Ratings
Annotations9.04 Ratings00 Ratings
Monitoring and Alerts9.04 Ratings00 Ratings
Multi-platform remote control7.015 Ratings00 Ratings
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Chrome Remote DesktopGoTo Room
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Remote Desktop Manager
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Score 9.5 out of 10
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User Ratings
Chrome Remote DesktopGoTo Room
Likelihood to Recommend
9.3
(21 ratings)
5.0
(1 ratings)
Likelihood to Renew
7.0
(2 ratings)
-
(0 ratings)
Usability
8.8
(7 ratings)
-
(0 ratings)
Support Rating
3.8
(7 ratings)
5.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Chrome Remote DesktopGoTo Room
Likelihood to Recommend
Google
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
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GoTo (formerly LogMeIn)
It works really well in a one on one settings when teachers are coordinating with individual trainers or workshops. It can be helpful as well during a team setting Q&A for follow up training. However, it is a struggle to use in large group settings when one presenter is speaking to a large group of people for trainings.
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Pros
Google
  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
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GoTo (formerly LogMeIn)
  • Video conferencing is clear and precise
  • Scheduling is emailed and easy to access.
  • The ease of getting used to the program is quick for all of our teachers.
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Cons
Google
  • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
  • A way to easier switch between multiple monitors.
  • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
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GoTo (formerly LogMeIn)
  • Learning how to work through multiple documents or presentations in a call can be tricky.
  • Our rural setting does not allow for consistent internet connection, video is not always clear.
  • Audio can be limited to a large room setting in workshops.
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Likelihood to Renew
Google
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
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GoTo (formerly LogMeIn)
No answers on this topic
Usability
Google
Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
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GoTo (formerly LogMeIn)
No answers on this topic
Support Rating
Google
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
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GoTo (formerly LogMeIn)
Haven’t had a chance to need to connect with the service staff as we haven’t had to deal with any large issues beyond internet bandwidth restrictions. However, we feel like support would be very quick and efficient if we were to need it. The observations of setting up our doc cams and getting connected with workshop presenters has been smooth so far.
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Implementation Rating
Google
None, its quick and easy
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GoTo (formerly LogMeIn)
No answers on this topic
Alternatives Considered
Google
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
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GoTo (formerly LogMeIn)
GoToRoom does a great job of video conferencing with multiple users, similar to Zoom, but has easier access to documents similar to Google Classroom or Google Hangouts. It’s a nice blend of these three pieces of software.
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Return on Investment
Google
  • Using Chrome Remote Desktop, we've saved money on remote desktop software.
  • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
  • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
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GoTo (formerly LogMeIn)
  • It has been helpful for us to connect with professional development consultants that are out of our region.
  • It has provided opportunities for teachers to get training that otherwise would not have had an opportunity without driving long distances.
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ScreenShots

Chrome Remote Desktop Screenshots

Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.

GoTo Room Screenshots

Screenshot of