Chrome Remote Desktop vs. Omnissa Horizon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chrome Remote Desktop
Score 8.2 out of 10
N/A
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.
$0
Omnissa Horizon
Score 7.2 out of 10
N/A
A VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services.
$4.67
per month per user
Pricing
Chrome Remote DesktopOmnissa Horizon
Editions & Modules
No answers on this topic
Horizon Apps Standard
$4.67
per month per user
Horizon Standard Plus
$5.79
per month per user
Horizon Apps Universal
$6.00
per month per user
Horizon Enterprise Plus
$10.71
per month per user
Horizon Universal
$12.50
per month per user
Offerings
Pricing Offerings
Chrome Remote DesktopOmnissa Horizon
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Chrome Remote DesktopOmnissa Horizon
Considered Both Products
Chrome Remote Desktop

No answer on this topic

Omnissa Horizon
Chose Omnissa Horizon
Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. …
Features
Chrome Remote DesktopOmnissa Horizon
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Chrome Remote Desktop
8.2
21 Ratings
4% above category average
Omnissa Horizon
-
Ratings
Screen sharing6.520 Ratings00 Ratings
File transfer7.511 Ratings00 Ratings
Instant message7.06 Ratings00 Ratings
Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
Access to sleeping/powered-off computers9.110 Ratings00 Ratings
Over-the-Internet remote session9.021 Ratings00 Ratings
Initiate remote control from mobile8.017 Ratings00 Ratings
Remote management of servers & workstations9.019 Ratings00 Ratings
Remote Active Directory® management7.05 Ratings00 Ratings
Centralized management dashboard9.08 Ratings00 Ratings
Session record9.05 Ratings00 Ratings
Annotations9.04 Ratings00 Ratings
Monitoring and Alerts9.04 Ratings00 Ratings
Multi-platform remote control7.015 Ratings00 Ratings
Best Alternatives
Chrome Remote DesktopOmnissa Horizon
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
VMware Fusion
VMware Fusion
Score 7.0 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
VMware Fusion
VMware Fusion
Score 7.0 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
VMware Fusion
VMware Fusion
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chrome Remote DesktopOmnissa Horizon
Likelihood to Recommend
9.3
(21 ratings)
7.8
(39 ratings)
Likelihood to Renew
7.0
(2 ratings)
10.0
(1 ratings)
Usability
8.8
(7 ratings)
7.6
(7 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(4 ratings)
Support Rating
3.8
(7 ratings)
1.0
(11 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
8.7
(3 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Chrome Remote DesktopOmnissa Horizon
Likelihood to Recommend
Google
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
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Omnissa
VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
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Pros
Google
  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
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Omnissa
  • It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
  • Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
  • The connection is thin client that does not require large amount of bandwidth.
  • Client application is available for all common devices and O/S’s.
  • No need to install, configure and maintain applications on local desktop.
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Cons
Google
  • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
  • A way to easier switch between multiple monitors.
  • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
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Omnissa
  • Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
  • Speed up the boot process of the environment when servers need maintenance
  • Provide clear steps on what should be upgrade path in terms of components, the order
  • price! A bit too much
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Likelihood to Renew
Google
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
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Omnissa
We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
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Usability
Google
Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
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Omnissa
Because it delivers what it promises, I am giving this rating. While there is scope for improvement, it does the job and meets our requirements reasonab;y well. It helps our remote resources connect to our environment securely and improves their productivity. We also get to access our client environment from remote locations and complete the tasks assigned to us.
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Performance
Google
No answers on this topic
Omnissa
There are a lot of things that went into my rating from the ease of use compared to other systems to the limited amount of issues I have had with this one. Any issue with this system has been identified and resolved in a much quicker manner than I have seen with like systems.
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Support Rating
Google
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
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Omnissa
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
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Implementation Rating
Google
None, its quick and easy
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Omnissa
No answers on this topic
Alternatives Considered
Google
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
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Omnissa
Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access. Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
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Return on Investment
Google
  • Using Chrome Remote Desktop, we've saved money on remote desktop software.
  • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
  • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
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Omnissa
  • Saved money on PC purchases.
  • Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
  • Bit of a learning curve to get the deployment right for the environment.
  • Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
  • Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
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ScreenShots

Chrome Remote Desktop Screenshots

Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.