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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    ReputationStacker

    Score10 out of 10
    N/AReputationStacker is a Reputation Management platform designed to automate the acquisition of customer reviews and monitor brand sentiment across multiple locations. The solution provides tools for Review Generation, Customer Feedback Collection, and Multi-Location Management. Key Capabilities Automated Review Campaigns: The system triggers automated SMS (Short Message Service) and Email review invitations based on customer transactions. The vendor…

    $79

    per month

    Pricing
    Chrome Remote DesktopReputationStacker
    Editions & Modules
    No answers on this topic
    Lite
    $79
    per month
    Standard
    $99
    per month per location
    Professional
    $124
    per month per location
    Offerings
    Pricing Offerings
    Chrome Remote DesktopReputationStacker
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopReputationStacker
    Considered Both Products
    Google
    No answer on this topic
    ReputationStacker
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Chrome Remote DesktopReputationStacker
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and ReputationStacker
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    ReputationStacker
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Best Alternatives
    Chrome Remote DesktopReputationStacker
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Brand24
    Score9 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Birdeye
    Score8.7 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopReputationStacker
    Likelihood to Recommend
    9.5
    (21 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (7 ratings)
    10.0
    (9 ratings)
    Support Rating
    3.8
    (7 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Chrome Remote DesktopReputationStacker
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    ReputationStacker
    ReputationStacker is extremely well designed for multi-location practices that care about improving and protecting their online reputation and visibility in local search engine results (which is extremely important for our business). It makes it easy to consistently generate reviews for each location and address issues that patients have before they become bigger problems. If you’re looking for an all-in-one marketing platform, this isn’t that. It's just focused on online reputation and reviews and it does that really well (instead of trying to do everything).
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    ReputationStacker
    • Online reputation management for multiple locations of our business
    • Review generation for all of our clinics (with a focus on Google reviews)
    • Responding to reviews at scale
    • Review and reputation reporting
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    ReputationStacker
    • Adding additional locations of our business wasn't obvious at first, but when I figured out how to do it it was easy after that.
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    ReputationStacker
    No answers on this topic
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    ReputationStacker
    We had our marketing person set it up, and now it automatically gets us Google reviews. It couldn't be easier.
    Read full review
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    ReputationStacker
    I had a question about how to add new locations and the support team got back to me immediately and showed me how to do it.
    Read full review
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
    Read full review
    ReputationStacker
    No answers on this topic
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    ReputationStacker
    Swell was too expensive. ReputationStacker does the same things (and more), costs less, and as far as I can tell from the Swell demo we did, a lot easier to use.
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    ReputationStacker
    • We have an average of over 30% more clicks on our Google Business Profiles since we started using ReputationStacker (because we now show a lot higher in Google's local search pack).
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.

    ReputationStacker Screenshots

    Screenshot of ReputationStacker's review management interface, which helps businesses of all sizes get more reviews, respond to them, share them on social media & their own websites, and manage their entire online reputation from a single dashboard.Screenshot of ReputationStacker's review monitoring dashboard. It monitors reviews from over 100 review sites, from Google to industry-specific review sites (like Avvo for lawyers and Healthgrades for doctors).

The user can respond to reviews directly from the ReputationStacker dashboard, and assign reviews to teammates for follow-up, share reviews as posts on social media pages, and share reviews on a company's website via the Review Feed widget.Screenshot of ReputationStacker's reports. These help to turn the qualitative feedback from online reviews and customer feedback into quantified data.

ReputationStacker works for single-location SMBs, but for multi-location online reputation management, the system is not only designed for automatic review generation, but also to run apples-to-apples comparisons of a business's locations to discover what customers really care about, including what's being done right, to where improvements can be made.Screenshot of ReputationStacker’s automated review generation, which requires no manual follow-up. Users can choose their ideal moment to request a review. Review request templates in ReputationStacker are also customizable to (for example) sound more casual or more formal. ReputationStacker's review request forms are on-brand and customizable so you can collect more customer feedback on the frontend, or streamline things and send customers directly to the review sites that are most important (Google, of course, but also niche and industry specific review sites).Screenshot of an example of ReputationStacker's AI review responses. Their prompting allows users to dial-in the brand voice so responses sound like they're coming from a person, and not an automated responder. The system can also be trained for improvement, and thresholds can be set so responses are only sent under certain conditions (e.g. five-star reviews only).Screenshot of ReputationStacker's review widgets can showcase reviews on a company website. The widget can be customized with a few clicks. Copy the embed code and paste it on a website wherever the review should appear. Multiple review widgets can be added.