141 Reviews and Ratings
6 Reviews and Ratings
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.Incentivized
If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.Incentivized
Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.The mobile app is also really really well done.Incentivized
Easy access to help with software issues.Technical supportAccess to Remote desktop controlRecording sessions for paper trailsIncentivized
The session can be seen on the screen of the workstation. Could be a privacy issue. It DOESN'T work like traditional RDP, much closer to a screen sharing support session.There is no built in File Transfer. Its not a deal breaker, but definitely an annoyance.Incentivized
Free level should have automatic reconnect on rebootBeing a remote access only software pricing plans could be betterBranding should be allowed on lower plansIncentivized
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market Incentivized
I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop.Incentivized
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.Incentivized
None, its quick and easyIncentivized
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.Incentivized
ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.Incentivized
Using Chrome Remote Desktop, we've saved money on remote desktop software.Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.Incentivized
The on-demand access is free - can't get a better ROI than thatPlans are relatively inexpensive - as long as you are not managing large amounts of devicesHaving a go to remote access solution that enables clients to control access is pricelessIncentivized