What users are saying about
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Top Rated
154 Ratings
13 Ratings

Emburse Chrome River

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Top Rated
154 Ratings
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Score 9 out of 100
13 Ratings
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Score 9 out of 100

Attribute Ratings

  • Emburse Chrome River is rated higher in 8 areas: Likelihood to Recommend, Usability, Availability, Performance, Support Rating, Online Training, Implementation Rating, Product Scalability
  • Journyx is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

9.1

Emburse Chrome River

91%
115 Ratings
9.0

Journyx

90%
8 Ratings

Likelihood to Renew

8.1

Emburse Chrome River

81%
15 Ratings
8.5

Journyx

85%
2 Ratings

Usability

8.7

Emburse Chrome River

87%
99 Ratings
6.0

Journyx

60%
1 Rating

Availability

10.0

Emburse Chrome River

100%
1 Rating
8.0

Journyx

80%
2 Ratings

Performance

9.0

Emburse Chrome River

90%
1 Rating
5.0

Journyx

50%
2 Ratings

Support Rating

8.9

Emburse Chrome River

89%
114 Ratings
6.0

Journyx

60%
2 Ratings

Online Training

9.0

Emburse Chrome River

90%
1 Rating
7.0

Journyx

70%
1 Rating

Implementation Rating

6.8

Emburse Chrome River

68%
5 Ratings
5.0

Journyx

50%
2 Ratings

Product Scalability

8.0

Emburse Chrome River

80%
1 Rating
7.0

Journyx

70%
1 Rating

Likelihood to Recommend

Emburse Chrome River

If you are a large or midsized company, Chrome River Expense is perfect for expense management tracking and reporting. For smaller companies[,] there are cheaper options that could do the trick. Regardless of company size the software will suit your needs and be a pivotal part of your financial management company-wide.
Jose Romero | TrustRadius Reviewer

Journyx

Users cannot update their own time sheet if mistakes are made or things change after submitting. The time sheet must be rejected by the reviewer before the user can update the time sheet. It would be much better for the user to be able to update the time sheet and resubmit, barring approval, instead of the upfront action of the reviewer rejecting the time sheet.
Jason Galati | TrustRadius Reviewer

Pros

Emburse Chrome River

  • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
  • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
  • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
Anonymous | TrustRadius Reviewer

Journyx

  • The strengths are real time data capture for our projects.
  • Helps our department with our clinical trials for the budgeting process (we capture time per task).
  • Allows our department to justify additional hires.
Mcdevitt Laurel | TrustRadius Reviewer

Cons

Emburse Chrome River

  • The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
  • It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
WENDY REED | TrustRadius Reviewer

Journyx

  • Leave management ability can be improved to offer more functions and reporting.
  • Administration function of adding new clients can be difficult and time consuming.
  • Maybe at times too much customization. It is difficult to administrate all the activities and tasks if we have future changes.
Roy Evans | TrustRadius Reviewer

Pricing Details

Emburse Chrome River

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Journyx

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

Emburse Chrome River

Emburse Chrome River 8.1
Based on 15 answers
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
Lorrie Black | TrustRadius Reviewer

Journyx

Journyx 8.5
Based on 2 answers
All depending on cost for renewal. This is very expensive as a reporting tool, as we do not recover the cost through billing
Roy Evans | TrustRadius Reviewer

Usability

Emburse Chrome River

Emburse Chrome River 8.7
Based on 99 answers
Emburse Certify (Chrome River EXPENSE) is quite user friendly as a website and portal to upload receipts and submit expenses. It is almost too easy, in that some of our users had originally tried to overcomplicate things in their initial use of the software. Repeated use made our users comfortable with the software and quite happy with the change from paper submissions to electronic. The software does remember data entry so it will reduce the users time entering common names of airlines and hotels. The mobile app is wonderful for taking photos and uploading them to your wallet but it really does lack in the ability to create an expense report. The auto wizard will help create a report but makes it difficult to adjust any errors that might keep the report from being submitted.
Athena Gazikas | TrustRadius Reviewer

Journyx

Journyx 6.0
Based on 1 answer
Back end, administration or set up on the software.
Roy Evans | TrustRadius Reviewer

Reliability and Availability

Emburse Chrome River

Emburse Chrome River 10.0
Based on 1 answer
The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
Robert Ferrandino | TrustRadius Reviewer

Journyx

Journyx 8.0
Based on 2 answers
Yes, it's there when I need it.
Roy Evans | TrustRadius Reviewer

Performance

Emburse Chrome River

Emburse Chrome River 9.0
Based on 1 answer
System runs normal pretty much all the time. Does not slow any other systems down.
Robert Ferrandino | TrustRadius Reviewer

Journyx

Journyx 5.0
Based on 2 answers
Can be slow at times.
Roy Evans | TrustRadius Reviewer

Support Rating

Emburse Chrome River

Emburse Chrome River 8.9
Based on 114 answers
Implementation and post-implementation support and attention to detail have been excellent. Chrome River Help Desk responsiveness is also excellent. There have been occasional delays to Help Desk tickets. Access to the Help Desk has also been an occasional issue with credentials not working, and then there have been problems/delays regaining access.
A. Jeffrey Rosen | TrustRadius Reviewer

Journyx

Journyx 6.0
Based on 2 answers
No answer on this topic is available.

Online Training

Emburse Chrome River

Emburse Chrome River 9.0
Based on 1 answer
The software is very user friendly, so the online training was easy to pickup for everyone.
Robert Ferrandino | TrustRadius Reviewer

Journyx

Journyx 7.0
Based on 1 answer
Good training overall, some areas we do use.
Roy Evans | TrustRadius Reviewer

Implementation Rating

Emburse Chrome River

Emburse Chrome River 6.8
Based on 5 answers
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
Robert Ferrandino | TrustRadius Reviewer

Journyx

Journyx 5.0
Based on 2 answers
It takes a lot of planning and it's time consuming.
Roy Evans | TrustRadius Reviewer

Alternatives Considered

Emburse Chrome River

  • Works with our business model
  • Pre-approval method
  • Auto-approval functionality
  • Email alerts customization
  • Muti platform approval
  • System warnings and violations
  • Hotel itemization
  • Mileage - integrated with Google map
  • Perdiem wizard
  • Acknowledgments
  • Banners on the expense form
  • Understanding the open items and on Credit card Expenses and cash reimbursements
  • Super User
Anonymous | TrustRadius Reviewer

Journyx

Journyx is easy to use - intuitive with customizable drop down menus and with multiple report options, useful for a variety of purposes.
Anne Houghtaling | TrustRadius Reviewer

Scalability

Emburse Chrome River

Emburse Chrome River 8.0
Based on 1 answer
It's very easy software to design to your needs.
Robert Ferrandino | TrustRadius Reviewer

Journyx

Journyx 7.0
Based on 1 answer
Server issues at first.
Roy Evans | TrustRadius Reviewer

Return on Investment

Emburse Chrome River

  • When evaluating solutions, Emburse Chrome River was the only company with multiple pricing models to suit customers' needs. Most others had 1 model. The ability to choose the pricing strategy for our global implementation allowed us to pick the model that met our needs and made the most financial sense.
  • The extensive approval routing options help fraud prevention
  • Stock and tailored reporting helps our internal audit team detect and prevent abuse and fraud.
Don Koubsky, Jr | TrustRadius Reviewer

Journyx

  • Allowing for time and reporting to be easy to navigate
  • Ease of entering time allows for employees/contractors to enter in their time
Jennifer Larson, CAP | TrustRadius Reviewer

Screenshots

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