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CircleCI vs. Splunk IT Service Intelligence (ITSI) vs. TeamCity

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CircleCI

    Score9.3 out of 10
    N/ACircleCI is a software delivery engine from the company of the same name in San Francisco, that helps teams ship software faster, offering their platform for Continuous Integration and Continuous Delivery (CI/CD). Ultimately, the solution helps to map every source of change for software teams, so they can accelerate innovation and growth.

    $0

    for up to 6,000 build minutes and up to 5 active users per month

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A

    TeamCity

    Score7.1 out of 10
    N/ATeamCity is a continuous integration server from Czeck company JetBrains.N/A
    Pricing
    CircleCISplunk IT Service Intelligence (ITSI)TeamCity
    Editions & Modules
    Server
    Contact Sales
    Performance
    starting at $15
    per month
    Scale
    starting at $2000
    per month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CircleCISplunk IT Service Intelligence (ITSI)TeamCity
    Free Trial
    NoNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    CircleCISplunk IT Service Intelligence (ITSI)TeamCity
    Considered Multiple Products
    CircleCI
    Chose CircleCI
    Circle was the first CI with simple setup, great documentation, and tight integration with GitHub. Using Jenkins was too much maintenance and overhead, TeamCity was limited in how we could customize it and run concurrent builds, TravisCI was not available for private repos when …
    Incentivized
    Cisco
    No answer on this topic
    JetBrains
    Chose TeamCity
    This application is easy to install and deploy at site than most of the similar solutions in market. Easy user interface is one of the reason it can be installed. However each software have its good points and bad points. Study your organizations case and then only choose …
    Incentivized
    Chose TeamCity
    TeamCity by far has the best interface TeamCity still supported our old SubVersion reports as well.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    100%
    Would buy again
    24 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    24 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    83%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    20 Answers
    No answers on this topic
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    CircleCISplunk IT Service Intelligence (ITSI)TeamCity
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    Score6.6 out of 10
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    Enterprises
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    Score6.6 out of 10
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    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CircleCISplunk IT Service Intelligence (ITSI)TeamCity
    Likelihood to Recommend
    9.0
    (27 ratings)
    10.0
    (28 ratings)
    10.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.8
    (3 ratings)
    -
    (0 ratings)
    9.3
    (2 ratings)
    Support Rating
    6.9
    (6 ratings)
    8.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    CircleCISplunk IT Service Intelligence (ITSI)TeamCity
    Likelihood to Recommend
    CircleCI
    Based on our experience, CircleCI is well-suited for automating mobile app release cycles. For example, to release an iOS app, you would need to build, sign, and upload it to TestFlight, which requires a dedicated Mac in the office. But with CircleCI, you can have macOS executors, so you don't have to manage a physical build machine. Another benefit is that CircleCI's certified AWS Orbs abstract away complex authentication and deployment logic, allowing us to build, push, and deploy Docker containers to Amazon ECS with minimal configuration and high reliability. CircleCI is less suited for smaller projects where the development and deployment are not that extensive, for example, a static site. Once you have built a static site, you probably won't make any further changes, so there's no point in paying for it.
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    JetBrains
    TeamCity is very quick and straightforward to get up and running. A new server and a handful of agents could be brought online in easily under an hour. The professional tier is completely free, full-featured, and offers a huge amount of growth potential. TeamCity does exceptionally well in a small-scale business or enterprise setting.
    Incentivized
    Read full review
    Pros
    CircleCI
    • Automated builds! This is really why you get CircleCI, to automate the build process. This makes building your application far more reliable and repeatable. It can also run tests and verify your application is working as expected.
    • Simple. Unlike Jenkins, Teamcity, or other platforms, CircleCI doesn't need a lot of setup. It's completely hosted, so there's no infrastructure to set up. The config file does take a bit to understand, but if you follow their example and start with something small and add to it, you can get it up and going quicker than it first looks.
    • Scales easily. Again, since it's all cloud-based, you don't have to manage or scale infrastructure. Simply subscribe to the number of containers you want, and scaling up just means buying more containers.
    Incentivized
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    JetBrains
    • TeamCity provides a great integration with git, especially Bitbucket.
    • When a new code release (build) fails TeamCity has a great tool for investigation and troubleshooting.
    • TeamCity provides a user-friendly interface. While some technical knowledge is required to use TeamCity, the design helps simply things.
    Incentivized
    Read full review
    Cons
    CircleCI
    • While configuration is easy, the config files can get very very long.
    • Price compared to some alternatives that are cheaper / free. Especially so if you are running multiple containers in parallel.
    • Have experienced numerous outages (3-5) in the last few months where CircleCI has been down.
    • Web documentation and tutorials haven't been as good as some of the competitors.
    Incentivized
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    JetBrains
    • The customization is still fairly complex and is best managed by a dev support team. There is great flexibility, but with flexibility comes responsibility. It isn't always obvious to a developer how to make simple customizations.
    • Sometimes the process for dealing with errors in the process isn't obvious. Some paths to rerunning steps redo dependencies unnecessarily while other paths that don't are less obvious.
    Incentivized
    Read full review
    Likelihood to Renew
    CircleCI
    No answers on this topic
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    JetBrains
    No answers on this topic
    Usability
    CircleCI
    The reliability & speed, it just works. The ability to spin up macOS runners and Docker containers on demand without managing hardware is a huge win. The Orbs system makes integrating with AWS and Slack incredibly easy, saving us weeks of custom scripting and providing real-time updates in our Slack channel. This makes it easy for us to track and ensures that everyone involved knows the status. Of course, it has drawbacks related to configuration complexity and, in some cases, cost transparency, but overall, it is an industry-standard, robust tool that solves our core infrastructure problems well.
    Incentivized
    Read full review
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    JetBrains
    No answers on this topic
    Performance
    CircleCI
    It's pretty snappy, even with using workflows with multiple steps and different docker images. I've seen builds take a long time if it's really involved, but from what I can tell, it's still at least on par if not faster than other build tools.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    JetBrains
    TeamCity runs really well, even when sharing a small instance with other applications. The user interface adequately conveys important information without being overly bloated, and it is snappy. There isn't any significant overhead to build agents or unit test runners that we have measured.
    Incentivized
    Read full review
    Support Rating
    CircleCI
    Unless you have a reasonably large account, you're going to be mainly stuck reading their documentation. Which has improved somewhat over the years but is still extremely limited compared to a platform like Digital Ocean who invested in the documentation and a community to ensure it's kept up to date. If you can't find your answer there, you can be stuck.
    Incentivized
    Read full review
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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    JetBrains
    No answers on this topic
    Alternatives Considered
    CircleCI
    Jenkins is usually self-hosted, Travis CI's infrastructure is largely unreliable (lots of tests time out for no discernable reason), and Semaphore encourages you to configure your CI/CD from a web UI. We like CircleCI because its hosted, our tests run largely as expected on their infrastructure, and we can configure it from a config file that we track in GitHub.
    Incentivized
    Read full review
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    JetBrains
    TeamCity is a great on-premise Continuous Integration tool. Visual Studio Team Services (VSTS) is a hosted SAAS application in Microsoft's Cloud. VSTS is a Source Code Repository, Build and Release System, and Agile Project Management Platform - whereas TeamCity is a Build and Release System only. TeamCity's interface is easier to use than VSTS, and neither have a great deployment pipeline solution. But VSTS's natural integration with Microsoft products, Microsoft's Cloud, Integration with Azure Active Directory, and free, private, Source Code repository - offer additional features and capabilities not available with Team City alone.
    Incentivized
    Read full review
    Return on Investment
    CircleCI
    • We pay over $5K/ month and we have high expectations for service. Sometimes I feel that we don't get the value, but only sometimes.
    • We have had to build our own application to keep state and broker releases and deployments. We call our app deployer. I feel that CircleCI could do more to understand our needs and possibly build additional features that would enable us to invest less in build and deployment infrastructure and justify paying more for Circle.
    Incentivized
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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    JetBrains
    • TeamCity has greatly improved team efficiency by streamlining our production and pre-production pipelines. We moved to TeamCity after seeing other teams have more success with it than we had with other tools.
    • TeamCity has helped the reliability of our product by easily allowing us to integrate unit testing, as well as full integration testing. This was not possible with other tools given our corporate firewall.
    • TeamCity's ability to include Docker containers in the pipeline steps has been crucial in improving our efficiency and reliability.
    Incentivized
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