What users are saying about
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Top Rated
166 Ratings
121 Ratings

Cisco AnyConnect

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Top Rated
166 Ratings
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Score 8.8 out of 100
121 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • Cisco AnyConnect is rated higher in 2 areas: Usability, Support Rating
  • Citrix ADC (formerly NetScaler ADC) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

Cisco AnyConnect

87%
72 Ratings
9.7

Citrix ADC

97%
16 Ratings

Likelihood to Renew

9.5

Cisco AnyConnect

95%
3 Ratings

Citrix ADC

N/A
0 Ratings

Usability

8.9

Cisco AnyConnect

89%
50 Ratings
8.0

Citrix ADC

80%
1 Rating

Availability

10.0

Cisco AnyConnect

100%
1 Rating

Citrix ADC

N/A
0 Ratings

Performance

10.0

Cisco AnyConnect

100%
1 Rating

Citrix ADC

N/A
0 Ratings

Support Rating

8.8

Cisco AnyConnect

88%
85 Ratings
7.7

Citrix ADC

77%
7 Ratings

Implementation Rating

9.0

Cisco AnyConnect

90%
1 Rating

Citrix ADC

N/A
0 Ratings

Product Scalability

10.0

Cisco AnyConnect

100%
1 Rating

Citrix ADC

N/A
0 Ratings

Likelihood to Recommend

Cisco AnyConnect

This is a very solid connection with a nice timeout and retries grace period. It seems to keep the connection even if there are momentary network breaks in service. It then re-establishes that connection if it was brief enough making for a more simple tool standard users can use. This tool also works great with Apple machines in nearly the same manner as Windows.
Jason Lane | TrustRadius Reviewer

Citrix ADC

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Anonymous | TrustRadius Reviewer

Pros

Cisco AnyConnect

  • Autoconnections are seamless for the users. There's nothing for them to do once it's all setup.
  • It recognizes security certificates for the PC and user, so you can easily lock down the connectivity to the specific users and/or machines you need for your environment.
  • Unless the WIFI is extremely poor, the software can make the connection and allow your users to function on the VPN.
Debbie Johnson | TrustRadius Reviewer

Citrix ADC

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Jacob Corzine | TrustRadius Reviewer

Cons

Cisco AnyConnect

  • Next generation features are lacking.
  • Split handling scenarios are limited.
  • Sensitive to timeouts.
  • Auto reconnect features does not work as expected.
  • Auto mtu discovery does not work on some cases.
  • Not a full featured solution on the client side.
  • Detailed reporting is missing.
  • Lack of multi device management.
  • Application, url based dashboards needs to be enhanced.
Anonymous | TrustRadius Reviewer

Citrix ADC

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
Josh Bugbee | TrustRadius Reviewer

Pricing Details

Cisco AnyConnect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Citrix ADC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco AnyConnect

Cisco AnyConnect 9.5
Based on 3 answers
It has been in use for the past 5 years and has worked without any issues during that time. It also allows us unprecedented flexibility and access resources as if on premise. With remote work force more and more prevalent, this solution has been a constant. As we move our on-premise resources into the cloud, there will come a time when we stop using AnyConnect.
Anonymous | TrustRadius Reviewer

Citrix ADC

No score
No answers yet
No answers on this topic

Usability

Cisco AnyConnect

Cisco AnyConnect 8.9
Based on 50 answers
It's easy to use for the end user and reliable. They just need to login to their computer and connect to the VPN and they are on the network and have access to network resources. For the admins, it does take some time to configure things correctly but, once configured, it's quite easy to manage connection profiles and client software.
Anonymous | TrustRadius Reviewer

Citrix ADC

Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco AnyConnect

Cisco AnyConnect 10.0
Based on 1 answer
We use it all day, every work day and the availability has always been very high. The connection once established is also very stable and remains connected.
Anonymous | TrustRadius Reviewer

Citrix ADC

No score
No answers yet
No answers on this topic

Performance

Cisco AnyConnect

Cisco AnyConnect 10.0
Based on 1 answer
We use Cisco AnyConnect to connect to on-prem resources. The delay in connecting is not noticeable.
Anonymous | TrustRadius Reviewer

Citrix ADC

No score
No answers yet
No answers on this topic

Support Rating

Cisco AnyConnect

Cisco AnyConnect 8.8
Based on 85 answers
During the implementation of the solution, the Cisco team is always present and ready, from the initial planning to the final deployment. Once up and running, the system is quite stable. In general, inconveniences could arise when making a general change takes centralized changes to be done, and then assistance from Cisco support is required, which will be provided without further delay and with great professionalism. Local problems could also arise related to the client's installation on remote users' machines. Most are due to each user's home network issues, over which there is no control, but initial troubleshooting is, nevertheless, mandatory. This last fact makes it necessary to have some diagnostic method. Then it becomes important to have the DART (Diagnostics and Reporting Tool) functionality, which is functionality included in the Cisco AnyConnect client. It is useful to perform this task and be able to resolve local problems or problems related to inconveniences with the home network by gathering information that allows determining the reported problem cause. It turned out to be a great tool since it can perform remote diagnoses.
Rodrigo Avila | TrustRadius Reviewer

Citrix ADC

Citrix ADC 7.7
Based on 7 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco AnyConnect

Cisco AnyConnect 9.0
Based on 1 answer
Cisco support is a good resource to deal with issues if they arise.
Anonymous | TrustRadius Reviewer

Citrix ADC

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco AnyConnect

- Cisco is a better name in the market - Cisco products are better in quality and performance - Cisco product support is reliable and provides supports within the agreed SLA - Already using other Cisco products majorly, it is the trust that has already been built on Cisco products that has helped us to decide on using the Cisco products.
Anonymous | TrustRadius Reviewer

Citrix ADC

I have only used NetScaler in the past which felt like a completely different application to what it is now. There used to be a substantial amount of lag and associated frustration when using it but now as Citrix it is superb, not perfect but for someone who knows what it once was, currently it's a delightful experience.
Anonymous | TrustRadius Reviewer

Scalability

Cisco AnyConnect

Cisco AnyConnect 10.0
Based on 1 answer
It is a simple application with a minimal interface.
Anonymous | TrustRadius Reviewer

Citrix ADC

No score
No answers yet
No answers on this topic

Return on Investment

Cisco AnyConnect

  • We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time.
  • Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN.
  • Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds.
Mitchell Bumgarner | TrustRadius Reviewer

Citrix ADC

  • More sales referrals; clients impressed with the ease and flexibility of accessing apps have resulted in more clientele.
  • Less time spent on other more time-consuming and less flexible technologies, such as MS RD services.
  • Increasing our cloud services footprint has been achieved because of our use of Citrix technology.
Ian Hansen | TrustRadius Reviewer

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