Cisco Business Edition 6000 (BE6000)
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Top Rated
42 Ratings
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FreeConferenceCall.com
18 Ratings

Cisco Business Edition 6000 (BE6000)

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Top Rated
42 Ratings
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Score 8.9 out of 100

Based on 42 reviews and ratings

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FreeConferenceCall.com

18 Ratings
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Score 6.7 out of 100

Based on 18 reviews and ratings

Feature Set Ratings

  • Cisco Business Edition 6000 (BE6000) ranks higher in 2 feature sets: VoIP system collaboration, Mobile apps
  • FreeConferenceCall.com ranks higher in 2 feature sets: Cloud PBX, Call Management

Cloud PBX

8.3

Cisco Business Edition 6000 (BE6000)

83%
8.8

FreeConferenceCall.com

88%
FreeConferenceCall.com ranks higher in 4/5 features
FreeConferenceCall.com ranks higher in 4/5 features

Hosted PBX

8.5
85%
8 Ratings
9.0
90%
3 Ratings

Multi-level Interactive Voice Response (IVR)

8.7
87%
13 Ratings
10.0
100%
2 Ratings

User templates

7.5
75%
14 Ratings
7.5
75%
2 Ratings

Call reports

8.3
83%
4 Ratings
8.5
85%
8 Ratings

Directory of employee names

8.4
84%
13 Ratings
N/A
0 Ratings

Call Management

7.7

Cisco Business Edition 6000 (BE6000)

77%
8.2

FreeConferenceCall.com

82%
FreeConferenceCall.com ranks higher in 3/5 features
FreeConferenceCall.com ranks higher in 3/5 features

Answering rules

8.2
82%
16 Ratings
8.0
80%
1 Rating

Call recording

7.6
76%
12 Ratings
8.9
89%
8 Ratings

Call park

7.7
77%
16 Ratings
8.0
80%
2 Ratings

Call screening

6.5
65%
17 Ratings
8.0
80%
3 Ratings

Message alerts

8.7
87%
16 Ratings
8.0
80%
4 Ratings

VoIP system collaboration

8.3

Cisco Business Edition 6000 (BE6000)

83%
7.4

FreeConferenceCall.com

74%
Cisco Business Edition 6000 (BE6000) ranks higher in 2/4 features
Cisco Business Edition 6000 (BE6000) ranks higher in 2/4 features

Video conferencing

8.0
80%
16 Ratings
5.9
59%
6 Ratings

Audio conferencing

9.0
90%
17 Ratings
7.0
70%
10 Ratings

Video screen sharing

8.2
82%
1 Rating
8.4
84%
5 Ratings

Instant messaging

8.2
82%
13 Ratings
8.3
83%
3 Ratings

Mobile apps

8.8

Cisco Business Edition 6000 (BE6000)

88%
8.7

FreeConferenceCall.com

87%
Cisco Business Edition 6000 (BE6000) ranks higher in 1/2 features
Cisco Business Edition 6000 (BE6000) ranks higher in 1/2 features

Mobile app for iOS

9.0
90%
12 Ratings
8.7
87%
2 Ratings

Mobile app for Android

8.6
86%
12 Ratings
8.7
87%
2 Ratings

Attribute Ratings

  • Cisco Business Edition 6000 (BE6000) is rated higher in 1 area: Likelihood to Recommend
  • FreeConferenceCall.com is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

8.7

Cisco Business Edition 6000 (BE6000)

87%
18 Ratings
6.4

FreeConferenceCall.com

64%
12 Ratings

Likelihood to Renew

Cisco Business Edition 6000 (BE6000)

N/A
0 Ratings
10.0

FreeConferenceCall.com

100%
1 Rating

Usability

8.2

Cisco Business Edition 6000 (BE6000)

82%
1 Rating
10.0

FreeConferenceCall.com

100%
1 Rating

Support Rating

8.3

Cisco Business Edition 6000 (BE6000)

83%
17 Ratings
9.5

FreeConferenceCall.com

95%
6 Ratings

Implementation Rating

Cisco Business Edition 6000 (BE6000)

N/A
0 Ratings
10.0

FreeConferenceCall.com

100%
2 Ratings

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

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Anonymous | TrustRadius Reviewer
Verified User
View all 18 answers on this topic

FreeConferenceCall.com

FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.

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Chris Martino | TrustRadius Reviewer
Chris Martino
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Pros

Cisco Business Edition 6000 (BE6000)

  • Reliability
  • Unification of call and messaging services
  • Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.

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Steve Davis | TrustRadius Reviewer
Steve Davis
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FreeConferenceCall.com

  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.

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Amy O'Day | TrustRadius Reviewer
Amy O'Day
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Cons

Cisco Business Edition 6000 (BE6000)

  • Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
  • As of now I [don't] see any issue with the BE6000 so far.

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Mohammed Ashfaq Hussain | TrustRadius Reviewer
Mohammed Ashfaq Hussain
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FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive

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Anonymous | TrustRadius Reviewer
Verified User
View all 12 answers on this topic

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Cisco Business Edition 6000 (BE6000) Editions & Modules

—
Additional Pricing Details
—

FreeConferenceCall.com

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$4 per month

FreeConferenceCall.com Editions & Modules

Edition
Suggested Amount$41
Average Amount$8.211
Market Rate$151
Pay what you canCustomized
  1. per month
  2. none
Additional Pricing Details
Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

Likelihood to Renew

Cisco Business Edition 6000 (BE6000)

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.

Read full review

Dan Ferris, Master CMB, AMP | TrustRadius Reviewer
Dan Ferris, Master CMB, AMP
View all 1 answers on this topic

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

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Oleksandr Tsapenko | TrustRadius Reviewer
Oleksandr Tsapenko
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FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.

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Dan Ferris, Master CMB, AMP | TrustRadius Reviewer
Dan Ferris, Master CMB, AMP
View all 1 answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 17 answers
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.

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Pratham Radadiya | TrustRadius Reviewer
Pratham Radadiya
View all 17 answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 6 answers
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.

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Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician
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Implementation Rating

Cisco Business Edition 6000 (BE6000)

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 2 answers
It's a no brainer!

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Dan Ferris, Master CMB, AMP | TrustRadius Reviewer
Dan Ferris, Master CMB, AMP
View all 2 answers on this topic

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.

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Orjola Jaupi | TrustRadius Reviewer
Orjola Jaupi
View all 18 answers on this topic

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.

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Doug Mancosky | TrustRadius Reviewer
Doug Mancosky
View all 12 answers on this topic

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.

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Anonymous | TrustRadius Reviewer
Verified User
View all 18 answers on this topic

FreeConferenceCall.com

  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.

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Amy O'Day | TrustRadius Reviewer
Amy O'Day
View all 12 answers on this topic

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