Cisco Business Edition 7000 vs Discord

Likelihood to Recommend

Based on the business model, this likely wouldn’t serve a small or start up company that doesn’t need all the features and can support itself on a more economical infrastructure. For a large business with multiple locations, this product is well suited. It offers a lot of features and integrations for collaboration as well as the support of a known company.

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Verified User

Engineer in Professional Services

Mechanical Or Industrial Engineering Company, 10,001+ employees

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Discord is a phenomenal tool for communication, especially when dealing with a younger demographic. With the ability to create servers, specific rooms, and to voice chat, Discord is really flexible. Because it's used primarily by the gaming community, sometimes it lacks in a professional presentation and can seem a bit more casual.

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Jeff Huisjen

Director of studentLife

Mount Pleasant Community ChurchReligious Institutions, 11-50 employees

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Feature Rating Comparison

Cisco Business Edition 7000

Discord

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Cisco Business Edition 7000

Discord

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Cisco Business Edition 7000

Discord

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

All in one platform that includes all the Cisco UC services in one appliance.
All the services are ready to use and preconfigured.
Tools available improve productivity and user experience.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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The amazing stickers and emojis.
No limit to the number of channels we can join.
The QR facility is a good one for easy joining.

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Abhinav Khanna

Consultant

eSec Forte TechnologiesInformation Technology & Services, 51-200 employees

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Cons

Licensing should be easy and collaborative.
Management interface should be provided with redundancy.
I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.

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Verified User

Engineer in Customer Service

Telecommunications Company, 5001-10,000 employees

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Ability to keep yourself online without the app timing you out, this can't be changed
Auto Unmuting
Integration with other services and applications

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Phil Haldane

BDM

StudiotechConstruction, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Discord 7.5

Based on 2 answers

I would say its overall usability is good, but it does take some getting used to and training on it. You cannot jump right in and understand it all. Someone had to explain it all to me and how the different functions and commands worked within the program and groups.

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Verified User

Account Manager in Marketing

Public Relations & Communications Company, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

Discord 9.3

Based on 4 answers

I have very rarely had an issue with Discord that I needed to contact support about, but when I have, support has been very quick about reaching back out to me and assisting me in resolving my issue. They read what you say and respond to it with intelligent and helpful responses. Nothing is more frustrating when you try communication with the support of a company and they don't actually read what you have to say or what your issue is. Luckily, Discord takes the time necessary to evaluate problems on an individual basis and assist you based on the problems you're facing.

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Kyle Panackia

IT Help Desk Technician

FESFinancial Services, 51-200 employees

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Alternatives Considered

MS Teams again is an app hosted on cloud and earlier on box like BE and I feel hardware of Cisco is better and support from TAC is way better than anybody.

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Ujjwal Goel

Senior Build & Design Consultant

BTTelecommunications, 10,001+ employees

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The subdivisions through voice and text channels that can be elevated in Discord facilitate the organization of the company. Discord planned that the information not lost in the middle of the conversations, we managed to organize for the projects. Permission levels also help protect information so that not everyone has access to certain channels.

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Fernanda Alonso

CX

ObraDesign, 1-10 employees

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Return on Investment

High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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Great for keeping in contact with your peers.
Adding friends could be a little confusing.
Has made it easy to video call someone really quickly.

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Josh Kim

Help Desk Technician

FESInformation Technology & Services, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Business Edition 7000

Discord

Cisco Business Edition 7000

Discord

Cisco Business Edition 7000

Discord

Likelihood to Recommend