Cisco Business Edition 7000 (discontinued) vs. Discord

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
N/A
Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Pricing
Cisco Business Edition 7000 (discontinued)Discord
Editions & Modules
No answers on this topic
Discord Nitro
$0
Discord Nitro Classic
$0
Offerings
Pricing Offerings
Cisco Business Edition 7000 (discontinued)Discord
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 7000 (discontinued)Discord
Features
Cisco Business Edition 7000 (discontinued)Discord
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.1
9 Ratings
8% below category average
Discord
5.6
32 Ratings
31% below category average
Task Management7.69 Ratings4.610 Ratings
Gantt Charts7.08 Ratings3.83 Ratings
Scheduling6.77 Ratings6.39 Ratings
Workflow Automation8.07 Ratings4.810 Ratings
Mobile Access7.49 Ratings8.630 Ratings
Search6.37 Ratings8.027 Ratings
Visual planning tools6.95 Ratings3.26 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
6.9
9 Ratings
14% below category average
Discord
7.4
32 Ratings
7% below category average
Chat5.98 Ratings9.532 Ratings
Notifications7.18 Ratings7.931 Ratings
Discussions7.18 Ratings9.032 Ratings
Surveys8.36 Ratings7.622 Ratings
Internal knowledgebase7.18 Ratings7.017 Ratings
Integrates with GoToMeeting6.95 Ratings10.02 Ratings
Integrates with Gmail and Google Hangouts6.56 Ratings4.01 Ratings
Integrates with Outlook5.96 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.4
9 Ratings
7% below category average
Discord
7.3
31 Ratings
8% below category average
Versioning6.38 Ratings5.813 Ratings
Video files9.95 Ratings6.829 Ratings
Audio files7.97 Ratings6.729 Ratings
Document collaboration6.38 Ratings6.216 Ratings
Access control7.17 Ratings8.119 Ratings
Advanced security features8.49 Ratings6.613 Ratings
Integrates with Google Drive8.94 Ratings10.01 Ratings
Device sync4.37 Ratings8.121 Ratings
Best Alternatives
Cisco Business Edition 7000 (discontinued)Discord
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
Stackby
Stackby
Score 9.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
Cisco Business Edition 7000 (discontinued)Discord
Likelihood to Recommend
8.4
(10 ratings)
8.1
(32 ratings)
Usability
-
(0 ratings)
8.3
(11 ratings)
Support Rating
-
(0 ratings)
9.2
(3 ratings)
User Testimonials
Cisco Business Edition 7000 (discontinued)Discord
Likelihood to Recommend
Discontinued Products
Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
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Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
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Pros
Discontinued Products
  • The platform supports up to 5,000 users connected at the same time in voice and video calls.
  • Everything is virtually deployed on Cisco servers with reliability.
  • Intuitive configuration and user-friendly web interface.
  • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
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Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
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Cons
Discontinued Products
  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
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Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
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Usability
Discontinued Products
No answers on this topic
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
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Support Rating
Discontinued Products
No answers on this topic
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
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Alternatives Considered
Discontinued Products
Looking at the feature sets and customer experience overall it's a good investment to make. It provides insights and also gives needed reports and statistics.
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Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
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Return on Investment
Discontinued Products
  • It has allowed for mostly smooth communication from department to department/office to office.
  • It allows for saved phone # / last contact to appear quickly.
  • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
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Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
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ScreenShots