What users are saying about
36 Ratings
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Score 7.2 out of 100
32 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cisco Business Edition 7000

Based on the business model, this likely wouldn’t serve a small or start up company that doesn’t need all the features and can support itself on a more economical infrastructure. For a large business with multiple locations, this product is well suited. It offers a lot of features and integrations for collaboration as well as the support of a known company.
Anonymous | TrustRadius Reviewer

Discord

Discord is a phenomenal tool for communication, especially when dealing with a younger demographic. With the ability to create servers, specific rooms, and to voice chat, Discord is really flexible. Because it's used primarily by the gaming community, sometimes it lacks in a professional presentation and can seem a bit more casual.
Jeff Huisjen | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Business Edition 7000
6.8
Discord
6.9
Task Management
Cisco Business Edition 7000
7.5
Discord
6.7
Gantt Charts
Cisco Business Edition 7000
7.0
Discord
Scheduling
Cisco Business Edition 7000
7.3
Discord
6.7
Workflow Automation
Cisco Business Edition 7000
6.8
Discord
5.0
Mobile Access
Cisco Business Edition 7000
6.9
Discord
9.0
Search
Cisco Business Edition 7000
6.5
Discord
6.8
Visual planning tools
Cisco Business Edition 7000
5.2
Discord
7.0

Communication

Cisco Business Edition 7000
6.1
Discord
6.6
Chat
Cisco Business Edition 7000
6.6
Discord
9.1
Notifications
Cisco Business Edition 7000
7.1
Discord
8.5
Discussions
Cisco Business Edition 7000
6.4
Discord
9.1
Surveys
Cisco Business Edition 7000
6.1
Discord
6.8
Internal knowledgebase
Cisco Business Edition 7000
6.4
Discord
7.5
Integrates with GoToMeeting
Cisco Business Edition 7000
5.7
Discord
4.0
Integrates with Gmail and Google Hangouts
Cisco Business Edition 7000
4.1
Discord
4.0
Integrates with Outlook
Cisco Business Edition 7000
6.2
Discord
4.0

File Sharing & Management

Cisco Business Edition 7000
5.8
Discord
8.8
Versioning
Cisco Business Edition 7000
5.5
Discord
9.5
Video files
Cisco Business Edition 7000
6.5
Discord
8.7
Audio files
Cisco Business Edition 7000
6.4
Discord
8.4
Document collaboration
Cisco Business Edition 7000
5.8
Discord
9.2
Access control
Cisco Business Edition 7000
4.9
Discord
7.7
Advanced security features
Cisco Business Edition 7000
7.3
Discord
8.5
Integrates with Google Drive
Cisco Business Edition 7000
3.6
Discord
10.0
Device sync
Cisco Business Edition 7000
6.7
Discord
8.4

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Discord

  • The amazing stickers and emojis.
  • No limit to the number of channels we can join.
  • The QR facility is a good one for easy joining.
Abhinav Khanna | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

Discord

  • Ability to keep yourself online without the app timing you out, this can't be changed
  • Auto Unmuting
  • Integration with other services and applications
Phil Haldane | TrustRadius Reviewer

Usability

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Discord

Discord 7.5
Based on 2 answers
I would say its overall usability is good, but it does take some getting used to and training on it. You cannot jump right in and understand it all. Someone had to explain it all to me and how the different functions and commands worked within the program and groups.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Discord

Discord 9.3
Based on 4 answers
I have very rarely had an issue with Discord that I needed to contact support about, but when I have, support has been very quick about reaching back out to me and assisting me in resolving my issue. They read what you say and respond to it with intelligent and helpful responses. Nothing is more frustrating when you try communication with the support of a company and they don't actually read what you have to say or what your issue is. Luckily, Discord takes the time necessary to evaluate problems on an individual basis and assist you based on the problems you're facing.
Kyle Panackia | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

MS Teams again is an app hosted on cloud and earlier on box like BE and I feel hardware of Cisco is better and support from TAC is way better than anybody.
Ujjwal Goel | TrustRadius Reviewer

Discord

The subdivisions through voice and text channels that can be elevated in Discord facilitate the organization of the company. Discord planned that the information not lost in the middle of the conversations, we managed to organize for the projects. Permission levels also help protect information so that not everyone has access to certain channels.
Fernanda Alonso | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
  • Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
  • Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.
Anonymous | TrustRadius Reviewer

Discord

  • Great for keeping in contact with your peers.
  • Adding friends could be a little confusing.
  • Has made it easy to video call someone really quickly.
Josh Kim | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Discord

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 7000
7.7
Discord
9.0

Usability

Cisco Business Edition 7000
Discord
7.5

Support Rating

Cisco Business Edition 7000
Discord
9.3

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