What users are saying about
46 Ratings
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Score 8.9 out of 100
106 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Discord ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

6.8

Cisco Business Edition 7000

68%
8.7

Discord

87%
Discord ranks higher in 6/7 features

Task Management

7.4
74%
8 Ratings
8.3
83%
4 Ratings

Gantt Charts

7.1
71%
6 Ratings
N/A
0 Ratings

Scheduling

7.2
72%
6 Ratings
10.0
100%
1 Rating

Workflow Automation

7.2
72%
6 Ratings
7.3
73%
2 Ratings

Mobile Access

6.3
63%
8 Ratings
9.4
94%
11 Ratings

Search

6.8
68%
6 Ratings
8.1
81%
9 Ratings

Visual planning tools

6.0
60%
5 Ratings
9.3
93%
2 Ratings

Communication

6.0

Cisco Business Edition 7000

60%
7.7

Discord

77%
Discord ranks higher in 6/8 features

Chat

6.3
63%
7 Ratings
9.8
98%
13 Ratings

Notifications

6.4
64%
7 Ratings
9.1
91%
12 Ratings

Discussions

5.7
57%
7 Ratings
9.4
94%
13 Ratings

Surveys

6.3
63%
6 Ratings
7.9
79%
8 Ratings

Internal knowledgebase

6.2
62%
7 Ratings
8.9
89%
5 Ratings

Integrates with GoToMeeting

5.4
54%
4 Ratings
8.6
86%
2 Ratings

Integrates with Gmail and Google Hangouts

5.2
52%
5 Ratings
4.0
40%
1 Rating

Integrates with Outlook

6.4
64%
6 Ratings
4.0
40%
1 Rating

File Sharing & Management

6.4

Cisco Business Edition 7000

64%
8.9

Discord

89%
Discord ranks higher in 8/8 features

Versioning

5.6
56%
6 Ratings
9.9
99%
4 Ratings

Video files

6.9
69%
6 Ratings
7.2
72%
13 Ratings

Audio files

7.4
74%
7 Ratings
7.8
78%
12 Ratings

Document collaboration

6.4
64%
8 Ratings
8.9
89%
4 Ratings

Access control

5.9
59%
6 Ratings
7.7
77%
6 Ratings

Advanced security features

7.0
70%
8 Ratings
9.8
98%
3 Ratings

Integrates with Google Drive

5.1
51%
4 Ratings
10.0
100%
1 Rating

Device sync

6.9
69%
6 Ratings
9.7
97%
5 Ratings

Attribute Ratings

  • Discord is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Cisco Business Edition 7000

80%
9 Ratings
9.8

Discord

98%
13 Ratings

Usability

Cisco Business Edition 7000

N/A
0 Ratings
10.0

Discord

100%
1 Rating

Support Rating

Cisco Business Edition 7000

N/A
0 Ratings
9.2

Discord

92%
3 Ratings

Likelihood to Recommend

Cisco Business Edition 7000

It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Alekh SK | TrustRadius Reviewer

Discord

It's really created when you want to voice something to many people at once without being a massive mess of a chat room. It's a great place for people to find support without having personal information involved. It's limited sometimes with certain features at the free limit. I wish there were more tips from the company as to how to grow Discord and best practices.
Anonymous | TrustRadius Reviewer

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Discord

  • Discord allows easy setup of servers for specific groups.
  • Discord allows one-on-one private messaging as well as group communication.
  • Discord is easy to install and setup for any age group.
Jeff Huisjen | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
Anonymous | TrustRadius Reviewer

Discord

  • change profile name /details for different channels
  • how to find other communities
  • getting mass adoption - business clients don't use discord
Laura Glover | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Business Edition 7000 Editions & Modules

Additional Pricing Details

Discord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$4.99 per month

Discord Editions & Modules

Edition
Discord Nitro$9.991
Discord Nitro Classic$4.991
  1. per month
Additional Pricing Details
16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).

Usability

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Discord

Discord 10.0
Based on 1 answer
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
Phil Haldane | TrustRadius Reviewer

Support Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Discord

Discord 9.2
Based on 3 answers
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
Josh Kim | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
Anonymous | TrustRadius Reviewer

Discord

Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers. I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners being able to read every single message regardless of which server you're on)
Su Kaygun Sayran | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.
Ujjwal Goel | TrustRadius Reviewer

Discord

  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Jeff Huisjen | TrustRadius Reviewer

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