What users are saying about
36 Ratings
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Score 7.2 out of 100
13 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Cisco Business Edition 7000

Based on the business model, this likely wouldn’t serve a small or start up company that doesn’t need all the features and can support itself on a more economical infrastructure. For a large business with multiple locations, this product is well suited. It offers a lot of features and integrations for collaboration as well as the support of a known company.
Anonymous | TrustRadius Reviewer

Mattermost

Mattermost is a fantastic alternative to Slack and Microsoft Teams in terms of cost-effectiveness, simplicity of maintenance, and control over your business data. We chose Mattermost because our company's structure is cost-prohibitive for Slack and Microsoft Teams. Mattermost allows us the user control we need to attach external guest users to specific projects, as well as the security of knowing exactly where our business data is stored. A self-managed installation of Mattermost may not be as effective when applied to large, rapidly scaling teams as that may require more IT support than available - however they do provide a paid, managed option.
Jonathan Warren | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Business Edition 7000
6.8
Mattermost
7.2
Task Management
Cisco Business Edition 7000
7.5
Mattermost
7.8
Gantt Charts
Cisco Business Edition 7000
7.0
Mattermost
6.0
Scheduling
Cisco Business Edition 7000
7.3
Mattermost
7.0
Workflow Automation
Cisco Business Edition 7000
6.8
Mattermost
5.0
Mobile Access
Cisco Business Edition 7000
6.9
Mattermost
8.7
Search
Cisco Business Edition 7000
6.5
Mattermost
8.9
Visual planning tools
Cisco Business Edition 7000
5.2
Mattermost

Communication

Cisco Business Edition 7000
6.1
Mattermost
8.3
Chat
Cisco Business Edition 7000
6.6
Mattermost
9.9
Notifications
Cisco Business Edition 7000
7.1
Mattermost
8.6
Discussions
Cisco Business Edition 7000
6.4
Mattermost
9.7
Surveys
Cisco Business Edition 7000
6.1
Mattermost
6.6
Internal knowledgebase
Cisco Business Edition 7000
6.4
Mattermost
8.2
Integrates with GoToMeeting
Cisco Business Edition 7000
5.7
Mattermost
Integrates with Gmail and Google Hangouts
Cisco Business Edition 7000
4.1
Mattermost
7.0
Integrates with Outlook
Cisco Business Edition 7000
6.2
Mattermost

File Sharing & Management

Cisco Business Edition 7000
5.8
Mattermost
7.8
Versioning
Cisco Business Edition 7000
5.5
Mattermost
8.0
Video files
Cisco Business Edition 7000
6.5
Mattermost
7.6
Audio files
Cisco Business Edition 7000
6.4
Mattermost
8.0
Document collaboration
Cisco Business Edition 7000
5.8
Mattermost
8.1
Access control
Cisco Business Edition 7000
4.9
Mattermost
8.5
Advanced security features
Cisco Business Edition 7000
7.3
Mattermost
8.1
Integrates with Google Drive
Cisco Business Edition 7000
3.6
Mattermost
8.0
Device sync
Cisco Business Edition 7000
6.7
Mattermost
6.0

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

Mattermost

  • Audio/Video capability, implementation could be better (such as what current competitors have)
  • Customization could be better, with more options, such as theme, layout, and notifications
  • Some users have trouble with distinguishing between Teams and Channels, and are unsure of hierarchy or how to organize.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 10.0
Based on 1 answer
Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
Ryne Fiebig | TrustRadius Reviewer

Usability

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 6.1
Based on 4 answers
It's very easy to use. Only at the point of configuring it will ask for some details. Apart from that, it is going to be a smooth process for anyone who wants to use this as their communication service. I am totally comfortable with using it in our organization
Sunil Badarla | TrustRadius Reviewer

Support Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 7.8
Based on 11 answers
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
Angela Goldsmith, PMP | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

MS Teams again is an app hosted on cloud and earlier on box like BE and I feel hardware of Cisco is better and support from TAC is way better than anybody.
Ujjwal Goel | TrustRadius Reviewer

Mattermost

  • Mattermost is very similar to Slack and has the advantage (in our case) of being entirely on-premises, and entirely free. The feature set is similar, and it has filled the original need that Slack was suggested as a solution for very well.
  • Teams is potentially a better choice for groups whose Microsoft licensing already includes it, or who want the range of direct integration with other Microsoft products.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
  • Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
  • Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.
Anonymous | TrustRadius Reviewer

Mattermost

  • It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
  • It has reduced email flow as well, which requires less management by Mail Administrators
  • It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Business Edition 7000 Editions & Modules

Additional Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mattermost Editions & Modules

Edition
Cloud Professional$10.001
Enterprise E10$3.251
Enterprise E20$8.501
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Business Edition 7000
7.7
Mattermost
9.0

Likelihood to Renew

Cisco Business Edition 7000
Mattermost
10.0

Usability

Cisco Business Edition 7000
Mattermost
6.1

Support Rating

Cisco Business Edition 7000
Mattermost
7.8

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