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Cisco Desk Series vs. GlobalMeet Collaboration (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Desk Series

    Score9.7 out of 10
    N/AA whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

    $5,495

    one-time fee **discounts available

    GlobalMeet Collaboration (discontinued)

    Score9.8 out of 10
    N/AGlobalMeet Collaborationiwas an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device. As of 2023 the product has reached EOL and will no longer be sold.N/A
    Pricing
    Cisco Desk SeriesGlobalMeet Collaboration (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Desk SeriesGlobalMeet Collaboration (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Desk SeriesGlobalMeet Collaboration (discontinued)
    Considered Both Products
    Cisco
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    33 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    35 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    30 Answers
    No answers on this topic
    Features
    Cisco Desk SeriesGlobalMeet Collaboration (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco Desk Series and GlobalMeet Collaboration (discontinued)
    Feature
    Cisco Desk Series
    -
    Ratings
    GlobalMeet Collaboration (discontinued)
    7.2
    46 Ratings
    9% below category average
    High quality audio00 Ratings7.446 Ratings
    High quality video00 Ratings6.736 Ratings
    Low bandwidth requirements00 Ratings7.335 Ratings
    Mobile support00 Ratings7.313 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco Desk Series and GlobalMeet Collaboration (discontinued)
    Feature
    Cisco Desk Series
    -
    Ratings
    GlobalMeet Collaboration (discontinued)
    6.0
    39 Ratings
    28% below category average
    Desktop sharing00 Ratings7.639 Ratings
    Whiteboards00 Ratings4.326 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco Desk Series and GlobalMeet Collaboration (discontinued)
    Feature
    Cisco Desk Series
    -
    Ratings
    GlobalMeet Collaboration (discontinued)
    6.6
    43 Ratings
    21% below category average
    Calendar integration00 Ratings6.034 Ratings
    Meeting initiation00 Ratings7.040 Ratings
    Integrates with social media00 Ratings7.23 Ratings
    Record meetings / events00 Ratings6.735 Ratings
    Slideshows00 Ratings5.821 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco Desk Series and GlobalMeet Collaboration (discontinued)
    Feature
    Cisco Desk Series
    -
    Ratings
    GlobalMeet Collaboration (discontinued)
    6.8
    35 Ratings
    17% below category average
    Live chat00 Ratings8.233 Ratings
    Audience polling00 Ratings4.314 Ratings
    Q&A00 Ratings8.020 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco Desk Series and GlobalMeet Collaboration (discontinued)
    Feature
    Cisco Desk Series
    -
    Ratings
    GlobalMeet Collaboration (discontinued)
    7.2
    38 Ratings
    12% below category average
    User authentication00 Ratings8.634 Ratings
    Participant roles & permissions00 Ratings6.736 Ratings
    Confidential attendee list00 Ratings6.228 Ratings
    Best Alternatives
    Cisco Desk SeriesGlobalMeet Collaboration (discontinued)
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Cisco Room Series
    Score8.6 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Desk SeriesGlobalMeet Collaboration (discontinued)
    Likelihood to Recommend
    9.2
    (35 ratings)
    6.4
    (47 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    2.0
    (3 ratings)
    Usability
    8.2
    (1 ratings)
    7.1
    (21 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    7.3
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Cisco Desk SeriesGlobalMeet Collaboration (discontinued)
    Likelihood to Recommend
    Cisco
    The Cisco Desk Series is phenomenal at joining any medium I need to, like Webex, Microsoft Teams, Zoom, or Google Meet. Its AI-powered video and audio features enhance clarity, reduce background noise, and frame participants naturally. Ideal for hybrid meetings and focused calls, it’s less suited for purely casual, non-professional use.
    Read full review
    Discontinued Products
    GlobalMeet Collaboration is great for giving product trainings, presentations and webinars over the phone to a wide number of users remotely. It is well suited for meetings where screens and documents need to be shared live during a conference call for easy collaboration
    Incentivized
    Read full review
    Pros
    Cisco
    • So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.
    Incentivized
    Read full review
    Discontinued Products
    • Something that GlobalMeet does well is distributing a meeting to users. The system integrates well with our Outlook system and allows easy meeting distributions.
    • GlobalMeet is good at providing an easy way to record web meetings. The feature works well and is easy to download after.
    Incentivized
    Read full review
    Cons
    Cisco
    • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
    • Mac Outlook Plugin has some issues while syncing
    • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
    Incentivized
    Read full review
    Discontinued Products
    • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
    • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
    • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
    Read full review
    Likelihood to Renew
    Cisco
    Simple, Fantastic and always improving with software upgrades
    Incentivized
    Read full review
    Discontinued Products
    GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
    Incentivized
    Read full review
    Usability
    Cisco
    RoomOS is simple and intuitive to use. USB-C connectivity makes connecting to a computer a simple task
    Incentivized
    Read full review
    Discontinued Products
    I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    Discontinued Products
    We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    Discontinued Products
    For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
    Incentivized
    Read full review
    Support Rating
    Cisco
    I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
    Incentivized
    Read full review
    Discontinued Products
    As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    Discontinued Products
    GlobalMeet was easy to get set up with the company and starting to use.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the other two. We already had the licenses for it, and we're already paying for it, so it's an added expense to use another company like Zoom before it was Skype for Business, now it's Teams. So we're AP for it, we have the licenses, let's use it. I like to save money. That's my motto.
    Incentivized
    Read full review
    Discontinued Products
    Our small non-profit organization appreciates the ease of use of the platform for conference call needs. Other platforms can be much more complicated for users unfamiliar with conference call technology. We use it several times a month for committee meetings, regional rep check ins, and meetings with our board of directors.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    Discontinued Products
    This product seems to be able to handle the growing amount of work within our company without any problems.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • For team work, projects are completed sooner and you can make a profit
    • Saving time and this means the possibility of more profit
    • If the number of projects is large, the investment will return quickly
    • The software license fee is too high
    Incentivized
    Read full review
    Discontinued Products
    • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
    • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
    • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
    • Attentively support system that responds fast to queries and this saves time for us.
    Incentivized
    Read full review
    ScreenShots

    Cisco Desk Series Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    GlobalMeet Collaboration (discontinued) Screenshots

    Screenshot of GlobalMeet Collaboration WebcamsScreenshot of GlobalMeet Collaboration Home ScreenScreenshot of GlobalMeet Collaboration ChatProduct screenshotProduct screenshotProduct screenshot