TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Desk Series

    Score9.7 out of 10
    N/AA whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

    $5,495

    one-time fee **discounts available

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Pricing
    Cisco Desk SeriesSharePoint
    Editions & Modules
    No answers on this topic
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Cisco Desk SeriesSharePoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Desk SeriesSharePoint
    Considered Both Products
    Cisco
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    33 Answers
    89%
    Would buy again
    51 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    96%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    35 Answers
    95%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    27 Answers
    96%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    30 Answers
    97%
    Implementation went as expected
    37 Answers
    Best Alternatives
    Cisco Desk SeriesSharePoint
    Small Businesses
    No answers on this topic
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    Cisco Room Series
    Score8.6 out of 10
    HCL Connections
    Score9 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Desk SeriesSharePoint
    Likelihood to Recommend
    9.2
    (35 ratings)
    8.1
    (271 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.8
    (26 ratings)
    Usability
    8.2
    (1 ratings)
    8.2
    (31 ratings)
    Support Rating
    9.1
    (1 ratings)
    8.8
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (5 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.2
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    7.6
    (50 ratings)
    User Testimonials
    Cisco Desk SeriesSharePoint
    Likelihood to Recommend
    Cisco
    The Cisco Desk Series is phenomenal at joining any medium I need to, like Webex, Microsoft Teams, Zoom, or Google Meet. Its AI-powered video and audio features enhance clarity, reduce background noise, and frame participants naturally. Ideal for hybrid meetings and focused calls, it’s less suited for purely casual, non-professional use.
    Read full review
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Pros
    Cisco
    • So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.
    Incentivized
    Read full review
    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Cons
    Cisco
    • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
    • Mac Outlook Plugin has some issues while syncing
    • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
    Incentivized
    Read full review
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Simple, Fantastic and always improving with software upgrades
    Incentivized
    Read full review
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Usability
    Cisco
    RoomOS is simple and intuitive to use. USB-C connectivity makes connecting to a computer a simple task
    Incentivized
    Read full review
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Support Rating
    Cisco
    I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
    Incentivized
    Read full review
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
    Read full review
    Online Training
    Cisco
    No answers on this topic
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Alternatives Considered
    Cisco
    We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the other two. We already had the licenses for it, and we're already paying for it, so it's an added expense to use another company like Zoom before it was Skype for Business, now it's Teams. So we're AP for it, we have the licenses, let's use it. I like to save money. That's my motto.
    Incentivized
    Read full review
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • For team work, projects are completed sooner and you can make a profit
    • Saving time and this means the possibility of more profit
    • If the number of projects is large, the investment will return quickly
    • The software license fee is too high
    Incentivized
    Read full review
    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
    Read full review
    ScreenShots

    Cisco Desk Series Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot