Cisco Headsets vs. GlobalMeet Collaboration (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 8.9 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
GlobalMeet Collaboration (discontinued)
Score 9.8 out of 10
N/A
GlobalMeet Collaborationiwas an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device. As of 2023 the product has reached EOL and will no longer be sold.N/A
Pricing
Cisco HeadsetsGlobalMeet Collaboration (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco HeadsetsGlobalMeet Collaboration (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cisco HeadsetsGlobalMeet Collaboration (discontinued)
Features
Cisco HeadsetsGlobalMeet Collaboration (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Cisco Headsets
-
Ratings
GlobalMeet Collaboration (discontinued)
7.2
46 Ratings
9% below category average
High quality audio00 Ratings7.446 Ratings
High quality video00 Ratings6.736 Ratings
Low bandwidth requirements00 Ratings7.335 Ratings
Mobile support00 Ratings7.313 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Cisco Headsets
-
Ratings
GlobalMeet Collaboration (discontinued)
6.0
39 Ratings
27% below category average
Desktop sharing00 Ratings7.639 Ratings
Whiteboards00 Ratings4.326 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cisco Headsets
-
Ratings
GlobalMeet Collaboration (discontinued)
6.6
43 Ratings
22% below category average
Calendar integration00 Ratings6.034 Ratings
Meeting initiation00 Ratings7.040 Ratings
Integrates with social media00 Ratings7.23 Ratings
Record meetings / events00 Ratings6.735 Ratings
Slideshows00 Ratings5.821 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cisco Headsets
-
Ratings
GlobalMeet Collaboration (discontinued)
6.8
35 Ratings
18% below category average
Live chat00 Ratings8.233 Ratings
Audience polling00 Ratings4.314 Ratings
Q&A00 Ratings8.020 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cisco Headsets
-
Ratings
GlobalMeet Collaboration (discontinued)
7.2
38 Ratings
12% below category average
User authentication00 Ratings8.634 Ratings
Participant roles & permissions00 Ratings6.736 Ratings
Confidential attendee list00 Ratings6.228 Ratings
Best Alternatives
Cisco HeadsetsGlobalMeet Collaboration (discontinued)
Small Businesses
GoTo Meeting
GoTo Meeting
Score 8.1 out of 10
ClickMeeting
ClickMeeting
Score 9.2 out of 10
Medium-sized Companies
Cisco Desk Series
Cisco Desk Series
Score 8.9 out of 10
ClickMeeting
ClickMeeting
Score 9.2 out of 10
Enterprises
Cisco Desk Series
Cisco Desk Series
Score 8.9 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco HeadsetsGlobalMeet Collaboration (discontinued)
Likelihood to Recommend
8.7
(74 ratings)
6.4
(47 ratings)
Likelihood to Renew
9.9
(2 ratings)
2.0
(3 ratings)
Usability
9.1
(1 ratings)
7.1
(21 ratings)
Availability
8.2
(1 ratings)
9.1
(1 ratings)
Performance
8.2
(1 ratings)
7.3
(1 ratings)
Support Rating
7.7
(3 ratings)
7.3
(14 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
7.3
(1 ratings)
User Testimonials
Cisco HeadsetsGlobalMeet Collaboration (discontinued)
Likelihood to Recommend
Cisco
When I am connecting with my clients, it's a fantastic product that helps a lot in building a connection over the call. Business meetings with various partners and clients have now become easier. If I work from Home or a remote location, only fair internet connectivity is required. The clarity in Voices and Mic is commendable. However, there are scenarios where businesses are static and do not need to connect with numerous international buyers and sellers; in such cases, there would be no requirement to use this product.
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Discontinued Products
GlobalMeet is well suited for an organization that wants a simple web conference platform with no added features. It seems like this is the way to go if you want to not spend a lot of money for a service. GlobalMeet is not well suited for large organizations, or someone who needs to host multiple meetings and needs robust features such as attendance tracking, presentation sharing, and ease of use.
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Pros
Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Discontinued Products
  • Easy to use system for business conference calls
  • Recording feature useful to playback information from the meeting
  • Accessibility of domestic and international call in numbers make it possible for participants to call in no matter where they are traveling or located.
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Cons
Cisco
  • They need to have the standard base be able to connect PC and Phone not one or the other
  • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
  • Create an over the ear or behind the headband design
  • Be able to record from the Desk Phone to the PC like Jabra
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Discontinued Products
  • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
  • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
  • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
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Likelihood to Renew
Cisco
Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
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Discontinued Products
GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
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Usability
Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Discontinued Products
I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
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Reliability and Availability
Cisco
I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
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Discontinued Products
We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
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Performance
Cisco
There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
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Discontinued Products
For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
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Support Rating
Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Discontinued Products
As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
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Implementation Rating
Cisco
wish the firmware didn't take so long to install.
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Discontinued Products
GlobalMeet was easy to get set up with the company and starting to use.
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Alternatives Considered
Cisco
The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume coming back through the headphones. Often missing vital parts of a meeting.
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Discontinued Products
I was not involved in the purchasing decision, but choose GlobalMeet over Skype in some situations since not all organizations permit their colleagues to join other Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am not as familiar with using it yet. However, I have had success with joining other organizations that use Teams on a call. It is disappointing that functionality such as the whiteboard is not mutually available in those situations (yet).
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Scalability
Cisco
Seems like you would be able to install headsets across and entire company, so it is very scalable.
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Discontinued Products
This product seems to be able to handle the growing amount of work within our company without any problems.
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Return on Investment
Cisco
  • Durability and quality so less spending on replacing the product.
  • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
  • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
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Discontinued Products
  • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
  • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
  • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
  • Attentively support system that responds fast to queries and this saves time for us.
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ScreenShots

Cisco Headsets Screenshots

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GlobalMeet Collaboration (discontinued) Screenshots

Screenshot of GlobalMeet Collaboration WebcamsScreenshot of GlobalMeet Collaboration Home ScreenScreenshot of GlobalMeet Collaboration ChatScreenshot of Screenshot of Screenshot of