Cisco Identity Services Engine (ISE) vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Identity Services Engine (ISE)
Score 8.9 out of 10
N/A
The Cisco Identity Services Engine (ISE) offers a network-based approach for adaptable, trusted access everywhere, based on context. It gives the user intelligent, integrated protection through intent-based policy and compliance solutions.N/A
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
Cisco Identity Services Engine (ISE)NinjaOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Identity Services Engine (ISE)NinjaOne
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
Cisco Identity Services Engine (ISE)NinjaOne
Features
Cisco Identity Services Engine (ISE)NinjaOne
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Cisco Identity Services Engine (ISE)
-
Ratings
NinjaOne
9.2
63 Ratings
23% above category average
Remote monitoring00 Ratings9.360 Ratings
Network device monitoring00 Ratings8.355 Ratings
Activity Monitoring00 Ratings9.047 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Cisco Identity Services Engine (ISE)
-
Ratings
NinjaOne
8.7
62 Ratings
19% above category average
Patch Management00 Ratings9.461 Ratings
Policy-based automation00 Ratings8.961 Ratings
Best Alternatives
Cisco Identity Services Engine (ISE)NinjaOne
Small Businesses
NinjaOne
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Score 9.1 out of 10
Panda Systems Management
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Score 8.4 out of 10
Medium-sized Companies
Cisco Meraki MX
Cisco Meraki MX
Score 9.0 out of 10
Action1
Action1
Score 9.4 out of 10
Enterprises
Cisco Meraki MX
Cisco Meraki MX
Score 9.0 out of 10
TeamViewer
TeamViewer
Score 8.4 out of 10
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User Ratings
Cisco Identity Services Engine (ISE)NinjaOne
Likelihood to Recommend
8.8
(119 ratings)
9.3
(68 ratings)
Likelihood to Renew
9.6
(3 ratings)
9.8
(3 ratings)
Usability
7.0
(3 ratings)
9.3
(10 ratings)
Availability
9.3
(3 ratings)
8.0
(1 ratings)
Performance
9.0
(1 ratings)
8.0
(1 ratings)
Support Rating
7.0
(6 ratings)
1.0
(6 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
9.3
(3 ratings)
1.0
(1 ratings)
Configurability
8.0
(1 ratings)
1.0
(1 ratings)
Contract Terms and Pricing Model
8.1
(2 ratings)
-
(0 ratings)
Ease of integration
5.6
(3 ratings)
1.0
(1 ratings)
Product Scalability
8.0
(1 ratings)
8.0
(1 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Identity Services Engine (ISE)NinjaOne
Likelihood to Recommend
Cisco
Cisco ISE integrates will with a Cisco solution such as firewalls, network switches and routers. It does an incredible job of granting access based on the role that an individual or groups have, and the ability to remove access to that individual or group is also east. In our environment ISE is used to authenticate external users that have access by vpn, and also to manage access to the large network infrastructure
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NinjaOne
Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
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Pros
Cisco
  • The most beneficial thing that I love about it, there are tons of things that I love about ISE and that it does well, but the most fascinating that I feel about is its integration with DNA center or Catalyst Center using PX Grid as the protocol wherein ISE acts as a policy server for the entire campus hand in hand with Catalyst Center to make sure that the policy policy follows the user and also in the background hand in hand with DNA Center or Catalyst Center makes sure microsegmentation is implemented so that east west traffic is blocked and takes care of the campus.
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NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Cons
Cisco
  • Trustsec needs more documentation and configuration best practice examples
  • The licensing model can be difficult to explain and understand for customers
  • Difficult to get an accurate benchmark to know exactly how many Cisco Identity Services Engine nodes and the size of the deployment should be
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NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
Cisco
We are so very reliant on Cisco Identity Services Engine at this point that finding another solution would be a big hassle for us.
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NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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Usability
Cisco
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
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NinjaOne
NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
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Reliability and Availability
Cisco
We do have to occasionally reboot the servers when they get low on memory, but we're also a few versions behind. Availability has generally been pretty good though with no major outages in the time that we've had it implemented.
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NinjaOne
Availability is very good
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Performance
Cisco
yes it does. depending on where you coming from. Logs are pretty busy same as report. it also depending on devices count and design.
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NinjaOne
The software loads quickly for the most part
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Support Rating
Cisco
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals. I feel like this is a USP for Cisco support.
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NinjaOne
Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
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In-Person Training
Cisco
No answers on this topic
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
Cisco
Training can only cover certain areas, there are a lot of areas training just can't cover. You have to learn by doing it.
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NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
Cisco
I did participate in the implementation of Cisco ISE and while there were times when it was confusing and we had a lot of trial and error, overall the experience was fine.
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NinjaOne
Use of Organizations and locations
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Alternatives Considered
Cisco
I think all give some visibility of device monitoring and management, but Cisco Identity Services Engine gives a good way to manage more details about the device in a centralized way that gives a wider range of monitoring and control than the other softwares individually. I don't think Cisco Identity Services Engine eliminates the need for these other software as of now, but there is potential for Cisco Identity Services Engine to be able to take over more of these roles.
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NinjaOne
NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
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Contract Terms and Pricing Model
Cisco
Cisco ISE was competitively priced and Cisco was able to leverage some of our existing contracts to help ease the purchase.
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NinjaOne
No answers on this topic
Scalability
Cisco
It's fully customised and comprehensive. only thing is you need to know what you want. Proper research and planning would save lots of time and effort .
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NinjaOne
Overall the software is very reliable
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Return on Investment
Cisco
  • I don't know about negatives because we haven't seen it right now, but positive impact is one is the roadmap we have. And now since we are going ahead with doing the deployment of Cisco ISE, we see that we are getting closure to, so at the end of the day, we have to make sure that operationally we stay excellent. So that's where operational excellence comes in. Cisco ISE is basically addressing that for us. Right now we are in a situation if there is a WIFI issue or if there is an authentication issue, it gets really difficult to isolate the problem. But with Cisco ISE , this functionality is going to come in. So we believe that it would be a good ROI.
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NinjaOne
  • Allowed us to use our full IT staff in remote offices to troubleshoot
  • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
  • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
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ScreenShots

Cisco Identity Services Engine (ISE) Screenshots

Screenshot of Cisco Identity Services Engine (ISE)

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring