Cisco Intersight vs. OpenText Universal Discovery and Universal CMDB

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Intersight
Score 9.4 out of 10
N/A
Cisco Intersight is an operations platform that helps IT operations teams control and automate Cisco UCS, converged, and hyperconverged infrastructure. Intersight consolidates and automates infrastructure lifecycle management from data centers to the edge in one solution delivered as-a-service.N/A
OpenText Universal Discovery and Universal CMDB
Score 9.3 out of 10
N/A
Formerly from Micro Focus, OpenTextâ„¢ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.N/A
Pricing
Cisco IntersightOpenText Universal Discovery and Universal CMDB
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco IntersightOpenText Universal Discovery and Universal CMDB
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cisco IntersightOpenText Universal Discovery and Universal CMDB
Best Alternatives
Cisco IntersightOpenText Universal Discovery and Universal CMDB
Small Businesses
VMware Cloud Director
VMware Cloud Director
Score 8.7 out of 10

No answers on this topic

Medium-sized Companies
IBM Turbonomic
IBM Turbonomic
Score 8.9 out of 10
Freshservice
Freshservice
Score 8.6 out of 10
Enterprises
VMware Cloud Director
VMware Cloud Director
Score 8.7 out of 10
ServiceNow IT Operations Management
ServiceNow IT Operations Management
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco IntersightOpenText Universal Discovery and Universal CMDB
Likelihood to Recommend
9.6
(35 ratings)
8.0
(6 ratings)
Likelihood to Renew
9.1
(4 ratings)
5.0
(1 ratings)
Usability
6.8
(8 ratings)
7.0
(1 ratings)
Support Rating
9.9
(35 ratings)
7.0
(1 ratings)
Implementation Rating
7.3
(1 ratings)
6.0
(1 ratings)
Contract Terms and Pricing Model
8.3
(4 ratings)
-
(0 ratings)
Ease of integration
6.4
(1 ratings)
-
(0 ratings)
Professional Services
8.4
(2 ratings)
-
(0 ratings)
User Testimonials
Cisco IntersightOpenText Universal Discovery and Universal CMDB
Likelihood to Recommend
Cisco
It is highly suited for an organisation pushing for a standardised and centralised configuration of settings using policies, profiles and templates. It is highly suited for customers used to legacy UMM that need to refresh their environment, but instead of deploying them in UMM (which is still possible), to take the time and effort to learn Cisco Intersight Infrastructure Service and IMM as well as familiarise themselves with the differences between UMM and IMM, and the issues in UMM which IMM addresses and improves upon. We deployed in UMM initially then transitioned to IMM with the transition too. I cannot think of a scenario where Cisco Intersight Infrastructure Service would not be suited. Even for small-scale deployments, it provides significant benefits. Maybe if you come from another server vendor management environment, the learning curve may feel steep (e.g. many new concepts and constructs that one has to master).
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OpenText
Micro Focus Universal Discovery and Universal CMDB is well suited for medium to large IT operations after a careful review and strategy definition of all support tools that will be integrated. When it comes to deciding on a set of tools for IT operation management and its different processes like Incident, event, and change management; a good approach would be to create a roadmap with the integrated suite of tools to create a native ecosystem and reduce complexity on the integration and adoption.
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Pros
Cisco
  • Standardising the environment by enforcing use of updating templates.
  • Show the difference on a profile between what has changed and what setting was last deployed.
  • Perform bulk deploy operation on profiles (like server profiles).
  • Policies underpin all settings (e.g. no more defining individual VLANs before being able to use them, or having to clean them up manually when they are no longer in use. You deploy a Domain VLAN policy that states which VLANs are configured on a domain (either standalone) or a domain profile template (if domains profiles are bound to an updating domain profile template).
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OpenText
  • Management and organization of Configuration Items
  • Ensures a single and uniform source of database to avoid any ambiguity between departments.
  • Proper delivery of services
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Cons
Cisco
  • It is difficult to spot an added or removed VLAN in an Ethernet Network Group Policy or VLAN Policy. The comparison widget will show you that something has changed, but if you have 100s of VLANs, the difference does not stand out. Workaround: we copy the data out and compare it in a text editor.
  • If you are transitioning from UMM to IMM, you lose some functionality like vNIC redundancy pairs.
  • It is not easy to map the UMM version 4.x server firmware version to the equivalent IMM version 5.x firmware version.
  • It is not possible to configure out-of-band management IP addresses on a per-domain basis. You have to configure these ranges via an IMC Access policy (which contains the IP address range/pool) on the server profile. This leads to "server profile template sprawl" where we have to maintain multiple server profile templates since our domains sit on different ranges, even though the servers are for the most part configured identically.
  • UCS domains in IMM only support one Ethernet Network Group Policy (VLAN group) per vNIC template.
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OpenText
  • When getting started the Cloud deployment may be not that easy.
  • To manipulate the system deeply requires a professional operator.
  • Working on large data project.
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Likelihood to Renew
Cisco
Very happy with the product. Also, without an Intersight Essentials license as a minimum, M7 servers and up cannot be managed
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OpenText
No answers on this topic
Usability
Cisco
Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)
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OpenText
Old versions which do not support CMS have a luck of user experience and performance for reports and service modeling.
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Support Rating
Cisco
I have had servers TAC cases open for issues with Cisco Intersight. Some have yet to be resolved. One case that is still open is where the HCL status ( Hardware Compatibility List ) shows not validated when It should be. We have several servers that have the exact same hardware, OS, and the same firmware. One server will show the HCL is not validated but all others will
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OpenText
Some complex issues regarding performance and platform upgrades have been difficult to address and have short time solutions.
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Online Training
Cisco
You really need a lab to get hands on but it was useful
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OpenText
No answers on this topic
Implementation Rating
Cisco
Very smooth process and we did it for 2 data centers
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OpenText
Upgrades from old versions were really hard to handle.
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Alternatives Considered
Cisco
I personally think that Cisco Intersight Infrastructure Service is at the top of its class when it comes to managing data center hardware. The cloud-connected design feels very modern and easy to use. The mobile app is something I wouldn't expect to get in a server management tool. The way it can update, monitor, and manage our servers is very nice. Overall, we are very happy with it.
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OpenText
Quite competing products but short learning curve and fitment in our IT Landscape were main differentiators.
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Return on Investment
Cisco
  • The negative thing is that we prefer to use the UCS Manager in our company because this bare metal is integrated into the FI and no extra appliance is required. SaaS is generally not viewed favorably in Germany.
  • Telling the user that they have to buy Intersight licenses even if they use UCS Manager annoys our customers.
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OpenText
  • ensured proper service delivery which helped organizations to grow
  • It was a little expensive for the company.
  • Mainly had a positive impact especially in the cases of risk assessment and analysis.
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ScreenShots

Cisco Intersight Screenshots

Screenshot of the Intersight dashboard, which provides out-of-the box summaries of real-time health and performance data across data center and edge infrastructure. Users can customize the dashboard with a library of widgets to quickly see information that's most important to them.Screenshot of the security advisories and field notices that alert users about endpoint devices in their environment that are impacted along with recommended resolution.Screenshot of the Topology Views that let users quickly identify any UCS domain connectivity issues thorugh a visual representation.Screenshot of an example of the automated workflows that users can create, using Intersight's drag-and-drop workflow designer and library of tasks and workflows.Screenshot of an example of the aggregated and visualized metrics that are collected for fabric interconnects, chassis, and servers to monitor devices, optimize performance, identify bottlenecks, and proactively address any potential issues.