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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki MS

    Score9 out of 10
    N/ACisco offers the Meraki brand of Ethernet switches.N/A

    Skype (discontinued)

    Score7.1 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Pricing
    Cisco Meraki MSSkype (discontinued)
    Editions & Modules
    No answers on this topic
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    Offerings
    Pricing Offerings
    Cisco Meraki MSSkype (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Meraki MSSkype (discontinued)
    Considered Both Products
    Cisco
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    111 Answers
    86%
    Would buy again
    85 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    101 Answers
    93%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    108 Answers
    85%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    93 Answers
    84%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    107 Answers
    96%
    Implementation went as expected
    70 Answers
    Features
    Cisco Meraki MSSkype (discontinued)
    Ethernet Switches
    Comparison of Ethernet Switches features of Cisco Meraki MS and Skype (discontinued)
    Feature
    Cisco Meraki MS
    8.4
    16 Ratings
    2% below category average
    Skype (discontinued)
    -
    Ratings
    Management Interface8.016 Ratings00 Ratings
    Quality of Service (QoS)8.215 Ratings00 Ratings
    Switch Scalability8.616 Ratings00 Ratings
    Switch Redundancy8.813 Ratings00 Ratings
    Link Aggregation (LACP)8.512 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco Meraki MS and Skype (discontinued)
    Feature
    Cisco Meraki MS
    -
    Ratings
    Skype (discontinued)
    6.2
    138 Ratings
    24% below category average
    High quality audio00 Ratings6.5135 Ratings
    High quality video00 Ratings7.2133 Ratings
    Low bandwidth requirements00 Ratings5.5130 Ratings
    Mobile support00 Ratings5.5118 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco Meraki MS and Skype (discontinued)
    Feature
    Cisco Meraki MS
    -
    Ratings
    Skype (discontinued)
    6.2
    119 Ratings
    25% below category average
    Desktop sharing00 Ratings5.5118 Ratings
    Whiteboards00 Ratings6.860 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco Meraki MS and Skype (discontinued)
    Feature
    Cisco Meraki MS
    -
    Ratings
    Skype (discontinued)
    6.0
    118 Ratings
    31% below category average
    Calendar integration00 Ratings6.185 Ratings
    Meeting initiation00 Ratings6.3106 Ratings
    Integrates with social media00 Ratings4.465 Ratings
    Record meetings / events00 Ratings7.077 Ratings
    Slideshows00 Ratings6.268 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco Meraki MS and Skype (discontinued)
    Feature
    Cisco Meraki MS
    -
    Ratings
    Skype (discontinued)
    5.3
    111 Ratings
    42% below category average
    Live chat00 Ratings5.4110 Ratings
    Audience polling00 Ratings5.364 Ratings
    Q&A00 Ratings5.362 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco Meraki MS and Skype (discontinued)
    Feature
    Cisco Meraki MS
    -
    Ratings
    Skype (discontinued)
    7.4
    101 Ratings
    9% below category average
    User authentication00 Ratings8.988 Ratings
    Participant roles & permissions00 Ratings7.183 Ratings
    Confidential attendee list00 Ratings6.260 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Meraki MS and Skype (discontinued)
    Feature
    Cisco Meraki MS
    -
    Ratings
    Skype (discontinued)
    6.5
    4 Ratings
    12% below category average
    Video conferencing00 Ratings5.64 Ratings
    Audio conferencing00 Ratings6.54 Ratings
    Video screen sharing00 Ratings6.14 Ratings
    Instant messaging00 Ratings7.94 Ratings
    Best Alternatives
    Cisco Meraki MSSkype (discontinued)
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    RUCKUS Ethernet Switches
    Score1 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Ethernet Switches
    Score9.1 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki MSSkype (discontinued)
    Likelihood to Recommend
    9.1
    (126 ratings)
    9.3
    (140 ratings)
    Likelihood to Renew
    9.7
    (9 ratings)
    10.0
    (5 ratings)
    Usability
    9.6
    (5 ratings)
    6.0
    (4 ratings)
    Availability
    9.6
    (3 ratings)
    10.0
    (1 ratings)
    Performance
    8.4
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.5
    (16 ratings)
    10.0
    (42 ratings)
    In-Person Training
    8.6
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.4
    (3 ratings)
    10.0
    (3 ratings)
    Configurability
    9.5
    (3 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    8.5
    (2 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.1
    (108 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    8.7
    (3 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    8.7
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cisco Meraki MSSkype (discontinued)
    Likelihood to Recommend
    Cisco
    A Cisco Meraki solution should always be in the toolbox for a small-medium office. Especially for a project team that moves around a bit. It is very easy to deploy and if after 6 months the project moves to another location, re-deployment times are much faster than traditional kit. Whilst it could do the job. It is not at the point of replacing a large corporate office of Catalyst Switches but we feel it does not need to do that necessarily.
    Incentivized
    Read full review
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Pros
    Cisco
    • I think when it comes to the Meraki products, it's just the ease of use and ease of troubleshooting because it's all cloud-based, easy to access from anywhere I can literally get on now and troubleshoot. So I think it's just the ease of use, which is great.
    Incentivized
    Read full review
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Cons
    Cisco
    • So compared to the Cisco Catalyst series, there isn't that many dolls you can turn and just optimize stuff. So particularly I'm not quite sure around how stuff like MACsec would work on the MS. It's something that I've really got to look into more and the documentation isn't really that obvious for that feature.
    Incentivized
    Read full review
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    At the time I am writing this, Meraki MS has conver all of the required needs. Is really easy to implement, the dashboard helps a lot with the implementation and troubleshooting process, the devices are very robust and you can count with the meraki support in case you face a physical or logical issue with them.
    Incentivized
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    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Usability
    Cisco
    The Meraki dashboard is one of the most intuitive and user-friendly network management interfaces available. It simplifies many traditionally complex tasks, such as VLAN configuration, port management, and firmware updates, making it easy to deploy and manage networks without extensive CLI work. Features like zero-touch provisioning, remote troubleshooting, and real-time monitoring significantly reduce the time and effort needed for network administration. The reason it’s not a perfect 10 is that while Meraki is great for most standard networking tasks, it can feel somewhat limiting for advanced configurations. Additionally, the reliance on the cloud dashboard means there’s very little local management option, which could be a drawback in environments with strict compliance requirements. Overall, it’s one of the easiest networking solutions to work with, but power users might find certain advanced features lacking.
    Incentivized
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    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Cisco Meraki MS switches are quite reliable, robust, and incredibly rare to experience failures. Most of the time, as with all equipment, problems arise from incorrect configurations, not from poor performance of the equipment itself. In any case, when a hardware or software issue arises, Meraki support responds promptly, and if equipment replacement is required, the service is dispatched quickly and efficiently.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Cisco
    In deployments using Cisco Meraki switches, no issues with performance, slowness, or loss have been reported; overall, performance is quite good. Communication and integration with other devices and brands is quite good, and the devices rarely fail.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Cisco
    Meraki support is excellent. They are also highly proactive. They literally replaced all of a particular model of our MS switches when it was discovered that they were not sure about the longevity of a particular chassis fan inside those switches. Without us having to do anything other than ask, they shipped us all new replacements (with a better fan in them) for the 10 or so of the switches that were in the affected model group, and we shipped the defective ones back to them int he same packaging, prepaid. None of the recalled switches had ever experienced a fan failure, but they were not willing to let them run in a production environment. I like that. Meraki MS support staff are also quick to get back to you and very knowledgeable about their product. I actually contact our Meraki rep to instigate a support case (although i could call support directly), and he gets the details from me first, then opens the ticket for us and explains it to support. This means that I only even need to talk to one person, and I like that, too. Meraki MS switches are designed to be essentially "plug and play", so support is generally not needed unless the end user is not following the deployment and operation guides
    Incentivized
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    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
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    In-Person Training
    Cisco
    The trainers provided during the sessions are highly knowledgeable and well-prepared. They possess a strong understanding of both the technical aspects of Cisco products and the practical applications, which greatly enhances the learning experience. Their ability to explain complex concepts in a clear and understandable manner helps participants grasp the material more effectively. Additionally, their expertise allows them to address questions confidently and provide real-world insights, making the training sessions more engaging and valuable. Overall, their professionalism and depth of knowledge significantly contribute to a positive and productive learning environment.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    Cisco
    The trainers provided during the sessions are highly knowledgeable and well-prepared. They possess a strong understanding of both the technical aspects of Cisco products and the practical applications, which greatly enhances the learning experience. Their ability to explain complex concepts in a clear and understandable manner helps participants grasp the material more effectively. Additionally, their expertise allows them to address questions confidently and provide real-world insights, making the training sessions more engaging and valuable. Overall, their professionalism and depth of knowledge significantly contribute to a positive and productive learning environment.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Cisco
    In general, the implementation process was relatively simple, given that we already have a relationship with the partners and experience in other implementations, from the acquisition of licenses, purchase of equipment, configuration of switches and support from the Meraki team, everything has been easy to manage and the support from both the partner and the Meraki team has been excellent.
    Incentivized
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    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
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    Alternatives Considered
    Cisco
    Cisco Meraki MS is the clear leader for technical proficiency and he ease of cloud integration with the rest of the network devices. Prospects often balk at the cost of MS Switches, or they might already have competitor switches. The Cisco Meraki MS Switch is preferable, but the budget may not exist.
    Incentivized
    Read full review
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
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    Scalability
    Cisco
    Cisco Meraki MS is super easy to scale up. The dashboard neatly arranges all your devices. You can have a change of requirements, such as adding a new comms room in a site, and easily deploy and add new Meraki MS switches into it, and copy a lot of the configuration across. The SFP's also work very well and reliably in my experience
    Incentivized
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    Discontinued Products
    No answers on this topic
    Professional Services
    Cisco
    No answers on this topic
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Return on Investment
    Cisco
    • I can't think of any negatives. Positive, well, I had nothing but positive things to say about it. Like I said, multiple times. Of course it does give us so much visibility, which is important to us. As far as on a daily basis, I mean the dashboard daily of course, and the use of the phone. It's just also they keep innovating and adding new features to it, which help us lower our troubleshooting times and uptime. And just the overall use of the product itself.
    Incentivized
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    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
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    ScreenShots