What users are saying about
Cisco Meraki MX
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Top Rated
145 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 145 reviews and ratings
139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 139 reviews and ratings
Feature Set Ratings
Firewall

8.4
Cisco Meraki MX
84%

Malwarebytes
Feature Set Not Supported
N/A
Cisco Meraki MX ranks higher in 11/11 features
Cisco Meraki MX ranks higher in 11/11 features
Identification Technologies

8.4
84%
47 Ratings

N/A
0 Ratings
Visualization Tools

8.6
86%
46 Ratings

N/A
0 Ratings
Content Inspection

8.5
85%
46 Ratings

N/A
0 Ratings
Policy-based Controls

8.1
81%
46 Ratings

N/A
0 Ratings
Active Directory and LDAP

8.1
81%
39 Ratings

N/A
0 Ratings
Firewall Management Console

8.2
82%
48 Ratings

N/A
0 Ratings
Reporting and Logging

7.8
78%
49 Ratings

N/A
0 Ratings
VPN

8.7
87%
47 Ratings

N/A
0 Ratings
High Availability

8.8
88%
44 Ratings

N/A
0 Ratings
Stateful Inspection

8.6
86%
42 Ratings

N/A
0 Ratings
Proxy Server

8.4
84%
26 Ratings

N/A
0 Ratings
Attribute Ratings
- Malwarebytes is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating
Likelihood to Recommend

9.0
Cisco Meraki MX
90%
73 Ratings

9.3
Malwarebytes
93%
50 Ratings
Likelihood to Renew

9.0
Cisco Meraki MX
90%
3 Ratings

10.0
Malwarebytes
100%
1 Rating
Usability

8.4
Cisco Meraki MX
84%
4 Ratings

10.0
Malwarebytes
100%
2 Ratings
Availability

9.1
Cisco Meraki MX
91%
2 Ratings

Malwarebytes
N/A
0 Ratings
Performance

9.1
Cisco Meraki MX
91%
2 Ratings

Malwarebytes
N/A
0 Ratings
Support Rating

8.4
Cisco Meraki MX
84%
21 Ratings

8.9
Malwarebytes
89%
17 Ratings
Implementation Rating

7.0
Cisco Meraki MX
70%
3 Ratings

Malwarebytes
N/A
0 Ratings
Product Scalability

8.8
Cisco Meraki MX
88%
39 Ratings

Malwarebytes
N/A
0 Ratings
Likelihood to Recommend
Cisco Meraki MX
We run 30+ sites, we can easily identify when a site loses connectivity, and check the event log to see what the issue is. We have fail-over connections at all our sites and can proactively manage each of them under the portal. We had a connectivity issue in a rural area recently and were able to diagnose the fault instantly, disable the suspect device from connectivity and reboot the firewall and OT was back up and running within 5 mins.

Verified User
Professional in Information Technology
Renewables & Environment Company, 51-200 employeesMalwarebytes
Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!

Verified User
Director in Information Technology
Medical Device Company, 1001-5000 employeesPros
Cisco Meraki MX
- The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
- Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
- Good support options and a healthy knowledge base with well-written guides.
Infrastructure, Network Administrator II
Dynamic AviationAviation & Aerospace, 501-1000 employees
Malwarebytes
- Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
- Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
- Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
System Administrator/IT
RobbJack CorpAviation & Aerospace, 51-200 employees
Cons
Cisco Meraki MX
- As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
- The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
- Individual client bandwidth usage seems to be inaccurate in the clients window

Verified User
Administrator in Information Technology
Retail Company, 51-200 employeesMalwarebytes
- One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
- There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.

Verified User
Administrator in Information Technology
Retail Company, 201-500 employeesPricing Details
Cisco Meraki MX
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$595 per appliance
Cisco Meraki MX Editions & Modules
Edition
MX64 | $5951 |
---|---|
MX67 | $6951 |
MX68 | $9951 |
MX84 | $1,9951 |
MX100 | $4,9951 |
MX250 | $9,9951 |
MX450 | $19,9951 |
- per appliance
Additional Pricing Details
—Malwarebytes
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$39.96 Annually
Malwarebytes Editions & Modules
Edition
Premium (1 device) | $39.961 |
---|---|
Premium (5 devices) | $80.041 |
Premium + Privacy | $99.961 |
Malwarebytes For Teams | $119.971 |
Malwarebytes Endpoint Protection | $6991 |
Malwarebytes Endpoint Protection and Response | $8491 |
- Annually
Additional Pricing Details
—Likelihood to Renew
Cisco Meraki MX
Cisco Meraki MX 9.0
Based on 3 answers
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Malwarebytes
Malwarebytes 10.0
Based on 1 answer
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
IT Manager
Fort Walton Machining, IncAviation & Aerospace, 51-200 employees
Usability
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 4 answers
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Director of Information Technology
Callaway CountyGovernment Administration, 51-200 employees
Malwarebytes
Malwarebytes 10.0
Based on 2 answers
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
IT Manager
Fort Walton Machining, IncAviation & Aerospace, 51-200 employees
Support Rating
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 21 answers
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Senior Systems Administrator
DRT Holdings, Inc.Aviation & Aerospace, 501-1000 employees
Malwarebytes
Malwarebytes 8.9
Based on 17 answers
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Executive Assistant to Lindsey Stirling
Lindseystomp Music / Lindsey Stirling TouringMusic, 11-50 employees
Implementation Rating
Cisco Meraki MX
Cisco Meraki MX 7.0
Based on 3 answers
Good product and simple to use.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Malwarebytes
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Meraki MX
We continued using Cisco Meraki MX after taking over the client since they are familiar with it and enjoy the reporting it provides. We use pfSense for most new deployments as the controls it gives us are slightly better than the Cisco Meraki MX controls. That isn't to say Cisco Meraki MX is bad; it just isn't suitable for many of our clients that are multi-tenant, which is one of the weaker offerings from Meraki. For our clients that were already using Cisco Meraki MX when we adopted them, there was no reason to change, it does the job, and it does it well.
Owner and Lead Developer
Binary CocoaComputer & Network Security, 1-10 employees
Malwarebytes
Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Product Manager
ProfitSword, LLCHospitality, 51-200 employees
Scalability
Cisco Meraki MX
Cisco Meraki MX 8.8
Based on 39 answers
I've used MX devices in one location organizations, multi-building campuses, and multi-national organizations. All implementations can be easily managed with Meraki equipment thanks to the dashboard and cloud-based management features. Being able to seamlessly connect any site with any other via SD-WAN makes a large-scale deployment a straightforward project. [...] With the use of [...] virtual products, secure connectivity with cloud providers is like adding any other site.

Verified User
Professional in Information Technology
Information Technology & Services Company, 201-500 employeesMalwarebytes
No score
No answers yet
No answers on this topic
Return on Investment
Cisco Meraki MX
- Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
- Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

Verified User
Engineer in Information Technology
Utilities Company, 51-200 employeesMalwarebytes
- All of our donor and clients' information is now online and we can now show that we are really trying to keep their information safe.
- We are now more comfortable entering donations through our website.
- Donors are now comfortable entering their charge card information on our website.
Executive Director
Grandma's Place, Inc.Non-profit Organization Management, 11-50 employees