What users are saying about
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115 Ratings
Top Rated
116 Ratings

Cisco Meraki MX

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115 Ratings
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Score 9 out of 100
Top Rated
116 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cisco Meraki MX

The Cisco MX series firewalls provide a high-quality product for small and mid-sized businesses. Its ease of use and GUI also are helpful for organizations where you don't have a certified CCNA expert on-site. The cloud management of the devices also provides a significant means for managing all locations from one centralized location with an easy process for swapping put units if ever necessary.
Anonymous | TrustRadius Reviewer

Malwarebytes

Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Meraki MX
8.3
Malwarebytes
Identification Technologies
Cisco Meraki MX
8.4
Malwarebytes
Visualization Tools
Cisco Meraki MX
8.3
Malwarebytes
Content Inspection
Cisco Meraki MX
8.3
Malwarebytes
Policy-based Controls
Cisco Meraki MX
8.5
Malwarebytes
Active Directory and LDAP
Cisco Meraki MX
8.6
Malwarebytes
Firewall Management Console
Cisco Meraki MX
8.7
Malwarebytes
Reporting and Logging
Cisco Meraki MX
7.3
Malwarebytes
VPN
Cisco Meraki MX
9.1
Malwarebytes
High Availability
Cisco Meraki MX
9.1
Malwarebytes
Stateful Inspection
Cisco Meraki MX
8.0
Malwarebytes
Proxy Server
Cisco Meraki MX
7.1
Malwarebytes

Pros

Cisco Meraki MX

  • The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
  • Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
  • Good support options and a healthy knowledge base with well-written guides.
Derek Benson | TrustRadius Reviewer

Malwarebytes

  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
Kenji C | TrustRadius Reviewer

Cons

Cisco Meraki MX

  • Possible granular access to switchport settings when using VLAN's.
  • Wireless models could and should have advanced wireless functionality which is inherent in the Meraki AP devices.
  • More functionality and customization on the local access pages when device has not connected to the cloud yet.
Brent Marceaux | TrustRadius Reviewer

Malwarebytes

  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Meraki MX

Cisco Meraki MX 8.7
Based on 3 answers
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
James Martin | TrustRadius Reviewer

Malwarebytes

Malwarebytes 10.0
Based on 1 answer
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Joe Spradlin | TrustRadius Reviewer

Usability

Cisco Meraki MX

Cisco Meraki MX 8.4
Based on 4 answers
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Wesley Bond | TrustRadius Reviewer

Malwarebytes

Malwarebytes 10.0
Based on 2 answers
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
Joe Spradlin | TrustRadius Reviewer

Support Rating

Cisco Meraki MX

Cisco Meraki MX 9.7
Based on 20 answers
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Jane Updegraff | TrustRadius Reviewer

Malwarebytes

Malwarebytes 8.9
Based on 14 answers
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Jennifer Stirling | TrustRadius Reviewer

Implementation Rating

Cisco Meraki MX

Cisco Meraki MX 7.0
Based on 3 answers
Good product and simple to use.
James Martin | TrustRadius Reviewer

Malwarebytes

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Meraki MX

The key to Cisco Meraki being the superior product is its ease of use and cloud managed portal. Although other products do offer more knobs, the simplistic design of the Meraki portal makes it easy for any user to integrate it into their new or existing networks. It really is a great product!
Anonymous | TrustRadius Reviewer

Malwarebytes

Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Pritesh Patel | TrustRadius Reviewer

Scalability

Cisco Meraki MX

Cisco Meraki MX 9.4
Based on 20 answers
Actually my largest deployment is limited to 50 sites for a customer. I'm actually in a new one with the aim of deploy more than 1000 sites. I also can't give 10 because I don't know how it will work with many sites. But actually we already have more than 300 sites and the administration is still easy.
Julien Guffroy | TrustRadius Reviewer

Malwarebytes

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki MX

  • Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
  • Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.
Anonymous | TrustRadius Reviewer

Malwarebytes

  • Malwarebytes has worked with us to come up with a multi-year subscription model that was within our budgetary allowances for security. Considering the potential monetary cost of an attack, the ROI is immeasurable in many ways.
  • Malwarebytes allows us to cover ALL endpoints, including those that are working remotely during COVID. This is important since users tend to do things from home that they may not do from in the office.
  • Malwarebytes is so easy to install and maintain/update that we can actually see the value in time saved.
Mauro Biefeni | TrustRadius Reviewer

Pricing Details

Cisco Meraki MX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Meraki MX Editions & Modules

Edition
MX64$5951
MX67$6951
MX68$9951
MX84$1,9951
MX100$4,9951
MX250$9,9951
MX450$19,9951
  1. per appliance
Additional Pricing Details

Malwarebytes

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Malwarebytes Editions & Modules

Edition
Premium (1 device)$39.961
Premium (5 devices)$80.041
Premium + Privacy$99.961
Malwarebytes For Teams$119.971
Malwarebytes Endpoint Protection$6991
Malwarebytes Endpoint Protection and Response$8491
  1. Annually
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Meraki MX
8.9
Malwarebytes
9.1

Likelihood to Renew

Cisco Meraki MX
8.7
Malwarebytes
10.0

Usability

Cisco Meraki MX
8.4
Malwarebytes
10.0

Reliability and Availability

Cisco Meraki MX
9.1
Malwarebytes

Performance

Cisco Meraki MX
9.1
Malwarebytes

Support Rating

Cisco Meraki MX
9.7
Malwarebytes
8.9

Implementation Rating

Cisco Meraki MX
7.0
Malwarebytes

Scalability

Cisco Meraki MX
9.4
Malwarebytes

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