Cisco Meraki MX vs Malwarebytes

• The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
• Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
• Good support options and a healthy knowledge base with well-written guides.

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• Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
• Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
• Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)

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• As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
• The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
• Individual client bandwidth usage seems to be inaccurate in the clients window

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• One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
• There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.

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• Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
• Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

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• All of our donor and clients' information is now online and we can now show that we are really trying to keep their information safe.
• We are now more comfortable entering donations through our website.
• Donors are now comfortable entering their charge card information on our website.

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