Likelihood to Recommend Cisco Nexus Dashboard Insights is a powerful network monitoring software. It may assist you in more effectively monitoring your network. With the program's assistance, we can detect a wide range of network flaws and irregularities. Furthermore, it eliminates an interruption in the services we offer our consumers while also allowing us to reduce our high rates. Technicians no longer need to utilize CLI to copy and paste hundreds of coding lines. If you want a powerful programmable management program for your next-generation data centre, this is the program for you.
Read full review If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
Read full review Pros It is a flexible tool that helps streamline and facilitate the development of new services. Ideal for automating tasks such as network modification, configuration, and removal, which provides great time savings. Ensures services without interruption and without difficult scheduling. It has a simple user interface and excellent support, made up of several providers. It facilitates the administration of managed services. Read full review Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems. Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy. OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up. Support: NinjaOne support is always very prompt and helpful. Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne. Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own. Read full review Cons With the latest version release of Cisco Nexus Dashboard to version 3.0.1 I can say that most of the features have already improved but one of the wishlists that I want for ND is the possibility of extracting lists of Anomaly. Include older versions of Firmware in the list of choices when doing the firmware upgrade analysis, currently only the recommended is in the list of choices. If possible, include all the prechecks in the Firmware pre-upgrade analysis same in the script provided by Cisco. Read full review NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices. I would like it if NinjaOne also provided an MDM solution. It would be nice is NinjaOne could integrate a PAM solution as well. Read full review Likelihood to Renew I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Read full review Usability For the end user, it is relatively easy to use. However, some training and practice is a must because the NSO is not as straightforward as the traditional router CLI. For the administrator, Cisco Network Service Orchestrator (NSO) is just like another program running on the Linux system--there is no big difference.
Read full review Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Read full review Performance Great and effective automation functionalities and the tools on network security management are the best and easy data reports building. Cisco Nexus Dashboard Fabric Controller feature for the network monitoring and easy management of various services and even offers the best analytics and also powerful integration tools for easy data migration.
Read full review Support Rating Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
Read full review Alternatives Considered It's an upgrade from DCNM and worth looking into. We're trying to solve the issue of Creating and maintaining VLAN fabrics. Speed and ease of use are much better than other options. The app is great; the functionality is solid. Though It can have an improved UI, and user navigation could be simpler. It helps track your data and pipelines; you can set it up in different ways to monitor different flows about where its data is. It has in-built integration with Splunk, which is what was helpful.
Read full review NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
Read full review Scalability The platform is very well done, and to date, I have had no complaints about the implementation of the platform and no security issues or vulnerabilities. Cisco in all its product releases new versions to resolve security issues or bugs that appear on the platform, this is a big plus.
Read full review Return on Investment From the experience of use, I can affirm that the tool improves the user experience since it reduced the time in the administration of the infrastructure, the prediction of events, as well as the suggestions for solving the problems. all the aforementioned has been simplified thanks to the tool, in turn, it helps us to maintain the network in high availability. The impact has been very positive due to the simplification of the administration, which in turn reduces the detection times, leading to a reduction in costs. Read full review Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management. If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs! Read full review ScreenShots