Cisco Prime LAN Management (discontinued) vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Prime LAN Management (discontinued)
Score 7.9 out of 10
N/A
Cisco Prime LAN Management Solution is discontinued. Current users are encouraged to explore Cisco Catalyst Center as a modern solution.N/A
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
Cisco Prime LAN Management (discontinued)NinjaOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Prime LAN Management (discontinued)NinjaOne
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
Cisco Prime LAN Management (discontinued)NinjaOne
Features
Cisco Prime LAN Management (discontinued)NinjaOne
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Cisco Prime LAN Management (discontinued)
-
Ratings
NinjaOne
9.2
63 Ratings
22% above category average
Remote monitoring00 Ratings9.360 Ratings
Network device monitoring00 Ratings8.355 Ratings
Activity Monitoring00 Ratings9.047 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Cisco Prime LAN Management (discontinued)
-
Ratings
NinjaOne
8.7
62 Ratings
20% above category average
Patch Management00 Ratings9.461 Ratings
Policy-based automation00 Ratings8.961 Ratings
Best Alternatives
Cisco Prime LAN Management (discontinued)NinjaOne
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10
Panda Systems Management
Panda Systems Management
Score 8.2 out of 10
Medium-sized Companies
Intermapper
Intermapper
Score 8.4 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
Cisco Meraki Dashboard
Cisco Meraki Dashboard
Score 9.1 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Prime LAN Management (discontinued)NinjaOne
Likelihood to Recommend
9.2
(12 ratings)
9.3
(68 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(3 ratings)
Usability
-
(0 ratings)
9.3
(10 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
7.6
(3 ratings)
1.0
(6 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
1.0
(1 ratings)
Configurability
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Cisco Prime LAN Management (discontinued)NinjaOne
Likelihood to Recommend
Discontinued Products
Although Cisco Prime [LAN Management Solution] is a nice tool and no other 4rd party tools can match its native monitoring and managing capabilities still i have given less rating and that's because it is only for Cisco vendor Devices. Hence if you have only Cisco infrastructure then go for it or else look for another 4rd party tool in conjunction with Cisco prime.
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NinjaOne
Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
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Pros
Discontinued Products
  • Wireless file detection and planning mode has helped us expand into new areas of our buildings.
  • Alerting is detailed when we have issues with hardwired and wireless devices, and Rogue Access Points are easily identifiable.
  • Cisco equipment information is much more detailed than other management products' SNMP queries and is an excellent tool for troubleshooting end-device connectivity issues.
  • Our KPI reporting for senior management and centralized management of our WIPS 'Wireless Intrusion Prevention' setup have both benefited significantly from the detailed reporting capabilities.
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NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Cons
Discontinued Products
  • Maps. One thing that I miss is the fact that you can't see both wired and wireless equipment in the same topology map. For visualization and troubleshooting purposes, that would help a lot, and I honestly don' t think it's that much harder to implement.
  • I'd love to see an option to show 'live dashboards,' maps, or other visual tools to publish in a NOC room, or even just to broadcast in a big monitor to allow multiple workmates to check that information. Again, I don't think that would be too hard to implement. I remember a similar feature was available in the first versions of the product, way back in the 90's (yes, I'm that old :-) )
  • Sometimes, depending on what screen you are, the solution can be a little slow. I'm not saying the whole system is slow, but sometimes that slowness can bother a little.
  • Talking about areas for improvement, one area I think can be improved is the upgrade process. Even for not so large deployments, it can take a lot of time. Having this time decreased would be the right thing to do.
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NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
Discontinued Products
No answers on this topic
NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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Usability
Discontinued Products
No answers on this topic
NinjaOne
NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
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Reliability and Availability
Discontinued Products
No answers on this topic
NinjaOne
Availability is very good
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Performance
Discontinued Products
No answers on this topic
NinjaOne
The software loads quickly for the most part
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Support Rating
Discontinued Products
We are very happy using Cisco Prime LAN Management Solution for the following reason: 1- Ease of use with the GUI. 2- Very well organized dashboard which can view many statistics on your devices. 3- Customized dashboard for different views ( for technical team and executives ) 4- Schedule configuration templates to use whenever we need on whatever device we want.
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NinjaOne
Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
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In-Person Training
Discontinued Products
No answers on this topic
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
Discontinued Products
No answers on this topic
NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
Discontinued Products
No answers on this topic
NinjaOne
Use of Organizations and locations
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Alternatives Considered
Discontinued Products
There are various 3rd party tools available in the market which not only supports monitoring of cisco devices but also supports non-cisco devices, even with these capabilities in these 3rd party tools Cisco Prime has maintained a uniqueness in its products being the native tool from Cisco. The uniqueness is about product supportability for given devices and some of the edge features such as configuration management, detailed heatmaps etc
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NinjaOne
NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
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Scalability
Discontinued Products
No answers on this topic
NinjaOne
Overall the software is very reliable
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Return on Investment
Discontinued Products
  • It has helped us with our quarterly wireless security testing by pinpointing the location of non-approved access points vs. hunting for them via signal strength.
  • Saves time by helping to identify network health issues before they become a definitive problem causing downtime.
  • With errors detected early, we have noticed our wi-fi network is much more stable thus freeing up our engineer's time elsewhere.
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NinjaOne
  • Allowed us to use our full IT staff in remote offices to troubleshoot
  • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
  • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring