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Cisco Prime LAN Management (discontinued) vs. NinjaOne

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Prime LAN Management (discontinued)

    Score7.7 out of 10
    N/ACisco Prime LAN Management Solution is discontinued. Current users are encouraged to explore Cisco Catalyst Center as a modern solution.N/A

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A
    Pricing
    Cisco Prime LAN Management (discontinued)NinjaOne
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Prime LAN Management (discontinued)NinjaOne
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—NinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.
    More Pricing Information
    Community Pulse
    Cisco Prime LAN Management (discontinued)NinjaOne
    Considered Both Products
    Discontinued Products
    No answer on this topic
    NinjaOne
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    98%
    Would buy again
    64 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    98%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    95%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    98%
    Implementation went as expected
    57 Answers
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    Cisco Prime LAN Management (discontinued)NinjaOne
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    Avast CloudCare
    Score10 out of 10
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    Action1
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    Score9 out of 10
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    User Ratings
    Cisco Prime LAN Management (discontinued)NinjaOne
    Likelihood to Recommend
    9.2
    (12 ratings)
    9.3
    (71 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.3
    (13 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.6
    (3 ratings)
    1.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Cisco Prime LAN Management (discontinued)NinjaOne
    Likelihood to Recommend
    Discontinued Products
    Although Cisco Prime [LAN Management Solution] is a nice tool and no other 4rd party tools can match its native monitoring and managing capabilities still i have given less rating and that's because it is only for Cisco vendor Devices. Hence if you have only Cisco infrastructure then go for it or else look for another 4rd party tool in conjunction with Cisco prime.
    Incentivized
    Read full review
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Wireless file detection and planning mode has helped us expand into new areas of our buildings.
    • Alerting is detailed when we have issues with hardwired and wireless devices, and Rogue Access Points are easily identifiable.
    • Cisco equipment information is much more detailed than other management products' SNMP queries and is an excellent tool for troubleshooting end-device connectivity issues.
    • Our KPI reporting for senior management and centralized management of our WIPS 'Wireless Intrusion Prevention' setup have both benefited significantly from the detailed reporting capabilities.
    Incentivized
    Read full review
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Maps. One thing that I miss is the fact that you can't see both wired and wireless equipment in the same topology map. For visualization and troubleshooting purposes, that would help a lot, and I honestly don' t think it's that much harder to implement.
    • I'd love to see an option to show 'live dashboards,' maps, or other visual tools to publish in a NOC room, or even just to broadcast in a big monitor to allow multiple workmates to check that information. Again, I don't think that would be too hard to implement. I remember a similar feature was available in the first versions of the product, way back in the 90's (yes, I'm that old :-) )
    • Sometimes, depending on what screen you are, the solution can be a little slow. I'm not saying the whole system is slow, but sometimes that slowness can bother a little.
    • Talking about areas for improvement, one area I think can be improved is the upgrade process. Even for not so large deployments, it can take a lot of time. Having this time decreased would be the right thing to do.
    Incentivized
    Read full review
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    We are very happy using Cisco Prime LAN Management Solution for the following reason: 1- Ease of use with the GUI. 2- Very well organized dashboard which can view many statistics on your devices. 3- Customized dashboard for different views ( for technical team and executives ) 4- Schedule configuration templates to use whenever we need on whatever device we want.
    Incentivized
    Read full review
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    There are various 3rd party tools available in the market which not only supports monitoring of cisco devices but also supports non-cisco devices, even with these capabilities in these 3rd party tools Cisco Prime has maintained a uniqueness in its products being the native tool from Cisco. The uniqueness is about product supportability for given devices and some of the edge features such as configuration management, detailed heatmaps etc
    Read full review
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It has helped us with our quarterly wireless security testing by pinpointing the location of non-approved access points vs. hunting for them via signal strength.
    • Saves time by helping to identify network health issues before they become a definitive problem causing downtime.
    • With errors detected early, we have noticed our wi-fi network is much more stable thus freeing up our engineer's time elsewhere.
    Incentivized
    Read full review
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring