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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Spaces

    Score8.9 out of 10
    N/ACisco Spaces is a cloud platform that connects people and things with spaces to transform buildings into smart spaces. Using Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the aim is to make buildings safe, smart, sustainable, and seamless. Currently the platform has digitized 193,781+ buildings, 72,836+ devices and has over 8,000+ global enterprise customers.N/A

    Robin

    Score6.7 out of 10
    N/ARobin helps companies simplify workplace management with software for desk and room booking, in-office scheduling, visitor management and analytics to support decision making.

    $15,000

    per year

    Pricing
    Cisco SpacesRobin
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco SpacesRobin
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Primary solution (Desk and Room Booking) includes 25 user licenses. Additional user licenses and add-ons are available for purchase. Add-ons: Visitor Management, Advanced Analytics, Priority Support, and Advanced Authentication and Security Integrations.
    More Pricing Information
    User Ratings
    Cisco SpacesRobin
    Likelihood to Recommend
    9.1
    (42 ratings)
    8.0
    (32 ratings)
    Likelihood to Renew
    8.6
    (4 ratings)
    8.2
    (1 ratings)
    Usability
    9.3
    (3 ratings)
    8.7
    (9 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (18 ratings)
    User Testimonials
    Cisco SpacesRobin
    Likelihood to Recommend
    Cisco
    I think it's well suited for real estate management teams when they are drowning in data, but they're starting from insights. I think that's most appropriate. It's possibly not the right solution for smaller sites. So if it's very obvious where you need to go or you don't need that visibility because the office is particularly small, it doesn't make sense at all.
    Incentivized
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    Robin
    There is an option in our office to use a tablet outside of a meeting room to book a room (which is red when booked, green when not), and not sure if this is a Robin integration, but it would be great if there was a yellow for when there is 5 minutes left of a meeting. That being said, while this is super helpful, I see coworkers running around the office looking for a "green" room; and recommend they just use the Robin web app to avoid all the running around since they can view and book almost instantly!
    Incentivized
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    Pros
    Cisco
    • So the first thing it does really well is a lot of our sites are rural, so we don't have very good cellular connectivity. So we invested in this product because we want our clients, our customers that are coming in to be able to walk in and be able to use a our wireless infrastructure just like it was a cellular device. So they don't even know, they walk in, they think, man, my cellular's better right now. I can do all the things that I wanna do. I can do video. And they don't even know. So that's the biggest bonus for us.
    Incentivized
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    Robin
    • The integration to GSuite calendars is fantastic. Very simple and straightforward.
    • The ability to customize the interface a very nice feature to have in Robin, as it offers you to allow the UI to reflect the vibe/brand of your company, and not force its own brand on you.
    Incentivized
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    Cons
    Cisco
    • I would say out-of-the-box plugins. It's very easy to make it for DNA spaces, but I'd love to see more part more companies partner with them so that the plugins are just available to add on right out of the box. You don't have to work with a vendor and say, "Hey, I need you to come in and develop this API", it's already there. That would be the one thing that I would say that could get a little bit more help with.
    Incentivized
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    Robin
    • Sometimes the Robin app on iPad loses Wi-Fi connectivity for a few seconds (Wi-Fi is 100% working) but reconnects itself - no big deal
    • Sometimes Robin Slack bot won't respond back to "what's available" but 99% it works ok
    • The earlier version of iPad app drained batter too quickly (it didn't save brightness setting) which was fixed and now works well
    Incentivized
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    Likelihood to Renew
    Cisco
    There is a strong commit from the management team to continue our investment into Spaces. We are currenly looking into options how to expand occupancy visibility into all meeting rooms (also those without collaboration device deployed) to gather even more granular real time data for all meetings rooms. So based on recent discussions I don't see the reasons, why we wouldn't proceed with the Spaces adoption.
    Incentivized
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    Robin
    It is easy to use and gives us all we need
    Incentivized
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    Usability
    Cisco
    Spaces is very easy to use. I am glad that Cisco took the DNA platform and made it more user friendly. It is a simple single pane of glass that has every thing you need in one place. To me, it is very self explanatory
    Incentivized
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    Robin
    Robin's UI is very well designed and modern which makes it a pleasure to use. Personally this a big factor for me enjoying a product and so I'm always happy to use Robin - moreover as a relatively new user the UI was quite quick to pick-up, whether that be using the online system or the Display app for rooms around the office.
    Incentivized
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    Support Rating
    Cisco
    Support staff is very helpful and responsive. When they give you a window of when they will get back to you, they try to aim to wait as minimal as possible. Support tries to have a least an idea of what the problem is and ask what troubleshooting have you done. They would prefer not to have to go over troubleshooting steps that didn’t work before.
    Incentivized
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    Robin
    Envoy support has always been a joy to work it, whether you're going through the dashboard chat, or through your rep. I feel that they always have your success as their priority and it makes me confident that they'd be able to help overcome any obstacles.
    Incentivized
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    Alternatives Considered
    Cisco
    People counting. Cisco Spaces integrates with Kio Cloud to enhance location-based services by enabling IoT-driven insights and automation. Kio Cloud is a cloud-based IoT management platform designed to work with Cisco Spaces' IoT Device Marketplace, allowing organizations to manage, monitor, and gain insights from a wide range of IoT sensors and devices.
    Incentivized
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    Robin
    I haven't used any software like Robin. Other places I worked required an archaic way of doing things...like using pen and paper and a calendar book. Robin is sooo much better. I don't know how large companies make do reserving spaces without it. I would recommend Robin to anyone.
    Incentivized
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    Return on Investment
    Cisco
    • We collect emails from our customers to populate our email marketing database
    • The customers are constantly giving good feedback for the service as an aggregated value to the service
    • It has been a good way to get more visits to our eCommerce site which is defined as landing page inside the captive portal
    Incentivized
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    Robin
    • We are able to know the available desks before going into an office.
    • We can easily see where our team members are seated.
    • Booking spaces before hand.
    • Have been able to eliminate the double booking of desks as well as conference rooms.
    Incentivized
    Read full review
    ScreenShots

    Cisco Spaces Screenshots

    Screenshot of Cisco Spaces DashboardScreenshot of Cisco Spaces – Location Analytics AppScreenshot of Cisco Spaces – Right Now AppScreenshot of Cisco Spaces – Behavior Metrics App

    Robin Screenshots

    Screenshot of the desk and room booking interface.Screenshot of the room display and mobile app.Screenshot of workweek scheduling and office activities.Screenshot of workplace analytics and occupancy data.