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Cisco TrustSec vs. Malwarebytes vs. Webroot Antivirus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco TrustSec

    Score5 out of 10
    N/AN/AN/A

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Webroot Antivirus

    Score9.3 out of 10
    N/AWebroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

    $30

    per seat/per year

    Pricing
    Cisco TrustSecMalwarebytesWebroot Antivirus
    Editions & Modules
    No answers on this topic
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    Webroot Business Endpoint Protection
    $30
    per seat/per year
    Offerings
    Pricing Offerings
    Cisco TrustSecMalwarebytesWebroot Antivirus
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
    More Pricing Information
    Community Pulse
    Cisco TrustSecMalwarebytesWebroot Antivirus
    Considered Multiple Products
    Cisco
    No answer on this topic
    Malwarebytes
    Chose Malwarebytes
    Malwarebytes Endpoint Protection is better than Webroot's Business Endpoint Protection in quite a few ways from the admin console to how effective the software works. Malwarebytes has a better admin GUI console in every way. Malwarebytes has detected malware that Webroot has not.
    Incentivized
    Chose Malwarebytes
    I feel that Malwarebytes has a better user-friendly program.
    Incentivized
    OpenText
    Chose Webroot Antivirus
    Webroot Antivirus + Internet Security Complete (SecureAnywhere) was cheaper. That was the main reason. Webroot also integrated with our RMM solution, which was a plus. Malwarebytes did not integrate with our RMM solution.
    Incentivized
    Chose Webroot Antivirus
    Symantec.cloud, Sophos, McAfee (which was terrible, and we had to replace McAfee with Symantec.cloud at another company). However, the difference between Symantec.cloud and Webroot is primarily with notifications and installations of definition updates. There was a lot more …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    18 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    18 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Cisco TrustSecMalwarebytesWebroot Antivirus
    Small Businesses
    Armor
    Score6 out of 10
    Norton 360
    Score7.8 out of 10
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    Trend Micro Deep Security
    Score8.3 out of 10
    Norton Small Business
    Score6.1 out of 10
    Malwarebytes
    Score8.8 out of 10
    Enterprises
    AWS CloudTrail
    Score8.8 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
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    User Ratings
    Cisco TrustSecMalwarebytesWebroot Antivirus
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.3
    (54 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    10.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (5 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.9
    (9 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cisco TrustSecMalwarebytesWebroot Antivirus
    Likelihood to Recommend
    Cisco
    • Control access to critical enterprise resources by business role, device type, and location, so policy changes can be made without redesigning the network.
    • Easily manage access control and segmentation while maintaining compliance.
    • Create and manage policies in an easy-to-use matrix.
    • Reduce the need for costly network re-architecture by automating firewall rules and access control list (ACL) administration.
    Incentivized
    Read full review
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
    Read full review
    OpenText
    Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
    Incentivized
    Read full review
    Pros
    Cisco
    • Reduce operational expenses by simplifying network segmentation and defining security groups based on business roles, not IP addresses.
    • Limit the impact of a data breach by quickly isolating and containing threats using technology already in your network.
    Incentivized
    Read full review
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
    Read full review
    OpenText
    • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
    • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
    • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
    Incentivized
    Read full review
    Cons
    Cisco
    • Help and solutions if needed, support
    Incentivized
    Read full review
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
    Read full review
    OpenText
    • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
    • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
    • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    No answers on this topic
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
    Read full review
    OpenText
    It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
    Incentivized
    Read full review
    Usability
    Cisco
    No answers on this topic
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
    Read full review
    OpenText
    There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
    Incentivized
    Read full review
    Support Rating
    Cisco
    No answers on this topic
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
    Read full review
    OpenText
    We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    No answers on this topic
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
    Read full review
    OpenText
    While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    Malwarebytes
    No answers on this topic
    OpenText
    Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Reduction in IT operational costs
    Incentivized
    Read full review
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
    OpenText
    • It has had a mostly positive impact as we have not had any breaches.
    • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
    Incentivized
    Read full review
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