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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco UCS Series

    Score9.3 out of 10
    N/AThe Cisco UCS Series is a modular, high-density, high-availability, dual-node storage- optimized server suited for service providers, enterprises, and industry-specific environments. It provides dense, cost-effective storage to address your ever-growing data needs. Designed for a new class of data-intensive workloads, it is simple to deploy and excellent for applications for big data, data protection, software-defined storage environments, scale-out unstructured data repositories, media…N/A

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    Cisco UCS SeriesZoom Workplace
    Editions & Modules
    No answers on this topic
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Cisco UCS SeriesZoom Workplace
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Cisco UCS SeriesZoom Workplace
    Considered Both Products
    Cisco
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    94 Answers
    92%
    Would buy again
    416 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    85 Answers
    93%
    Delivers good value for the price
    389 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    95 Answers
    95%
    Happy with the feature set
    441 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    79 Answers
    92%
    Lived up to sales and marketing promises
    290 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    85 Answers
    95%
    Implementation went as expected
    330 Answers
    Features
    Cisco UCS SeriesZoom Workplace
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco UCS Series and Zoom Workplace
    Feature
    Cisco UCS Series
    -
    Ratings
    Zoom Workplace
    8.5
    1006 Ratings
    1% above category average
    High quality audio00 Ratings8.9998 Ratings
    High quality video00 Ratings8.9998 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco UCS Series and Zoom Workplace
    Feature
    Cisco UCS Series
    -
    Ratings
    Zoom Workplace
    8.7
    1006 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31005 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco UCS Series and Zoom Workplace
    Feature
    Cisco UCS Series
    -
    Ratings
    Zoom Workplace
    8.7
    1012 Ratings
    1% above category average
    Calendar integration00 Ratings9.0923 Ratings
    Meeting initiation00 Ratings9.1986 Ratings
    Record meetings / events00 Ratings9.2961 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco UCS Series and Zoom Workplace
    Feature
    Cisco UCS Series
    -
    Ratings
    Zoom Workplace
    8.5
    874 Ratings
    2% above category average
    Live chat00 Ratings9.1856 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco UCS Series and Zoom Workplace
    Feature
    Cisco UCS Series
    -
    Ratings
    Zoom Workplace
    8.9
    864 Ratings
    11% above category average
    User authentication00 Ratings8.9755 Ratings
    Participant roles & permissions00 Ratings8.7829 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Cisco UCS Series and Zoom Workplace
    Feature
    Cisco UCS Series
    -
    Ratings
    Zoom Workplace
    8.1
    236 Ratings
    5% below category average
    Hosted PBX00 Ratings8.3112 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8141 Ratings
    Directory of employee names00 Ratings8.3218 Ratings
    Call Management
    Comparison of Call Management features of Cisco UCS Series and Zoom Workplace
    Feature
    Cisco UCS Series
    -
    Ratings
    Zoom Workplace
    8.2
    264 Ratings
    6% below category average
    Answering rules00 Ratings8.5192 Ratings
    Call recording00 Ratings8.7240 Ratings
    Call park00 Ratings7.8147 Ratings
    Call screening00 Ratings8.0165 Ratings
    Message alerts00 Ratings8.2210 Ratings
    Business SMS/External Messaging00 Ratings7.9135 Ratings
    Voicemail Transcription00 Ratings7.9183 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco UCS Series and Zoom Workplace
    Feature
    Cisco UCS Series
    -
    Ratings
    Zoom Workplace
    8.8
    297 Ratings
    1% below category average
    Mobile app for iOS00 Ratings8.8263 Ratings
    Mobile app for Android00 Ratings8.9181 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Cisco UCS Series and Zoom Workplace
    Feature
    Cisco UCS Series
    -
    Ratings
    Zoom Workplace
    8.7
    249 Ratings
    2% above category average
    Centralized communications management00 Ratings8.9199 Ratings
    Team messaging00 Ratings8.9214 Ratings
    Team document sharing00 Ratings8.6193 Ratings
    Call and meeting analytics00 Ratings8.5202 Ratings
    Best Alternatives
    Cisco UCS SeriesZoom Workplace
    Small Businesses
    Dell PowerEdge
    Score7.6 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Dell PowerEdge
    Score7.6 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    IBM Power
    Score9.1 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco UCS SeriesZoom Workplace
    Likelihood to Recommend
    9.3
    (99 ratings)
    8.8
    (1070 ratings)
    Likelihood to Renew
    8.2
    (3 ratings)
    9.4
    (27 ratings)
    Usability
    8.0
    (10 ratings)
    9.5
    (46 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.0
    (12 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    6.4
    (11 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Cisco UCS SeriesZoom Workplace
    Likelihood to Recommend
    Cisco
    I like the solutions because they are easy to use and operate via Cisco Intersight. Also, the support is amazing, as there is no better support than Cisco has ever seen. I recommend it for companies to improve reliability and achieve easier operation without incurring overhead. The solution is ready to be used for any workload.
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Cisco
    • It's very customizable. It's customizable as in you have a chassis, but you could pick and choose the size of your blades puff with full width depending on what your workloads are. So in a way, you're not locked in. It's not like you buy a chassis and you're stuck into one thing could go and put, you need something that's storage intensive or maybe you've got more graphics intensive workload. You could choose and mix and match in the same.
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Cisco
    • It’s about to be replaced, so I would rather wait until I try the UCSX series out, because it’s about to be replaced by a better version of it. So what I would have to say would need to be upgraded is probably being replaced. Well, I mean, some of the issues we would have with it or things we would like to have with it might be in the new thing.
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Cisco UCS has been a highly reliable compute platform for our workloads, handling MSSQL, SSIS, virtualization (VMware vSphere), and analytics workloads with low latency and high efficiency. UCS Service Profiles and centralized management (UCS Manager, Intersight) make it easy to provision, scale, and manage compute resources efficiently across production and non-production environments. Our UCS setup integrates well with Pure Storage and Nimble HF40, delivering high IOPS, low latency, and fast throughput for data-intensive workloads. Cisco UCS hardware and licensing can be expensive compared to some alternative compute platforms, especially when considering cloud-based or hyperconverged options. While UCS can work in a hybrid cloud setup, it doesn’t natively integrate as seamlessly with public cloud providers like Azure or AWS compared to some newer solutions. We may need to evaluate Azure Stack HCI or AWS Outposts for future flexibility.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Cisco
    While Cisco's hardware is solid and long running, their software is usually the weak point. I will say that they are getting better with each release but if I had to find a problem with usability that would be it. Overall usability is good when you can work around software issues.
    Incentivized
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    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
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    Reliability and Availability
    Cisco
    The platform’s redundant fabric interconnects, power supplies, and built-in high-availability features ensure that systems remain online even during hardware failures or maintenance. Unplanned outages are rare, and when combined with proactive monitoring, UCS provides a very reliable environment for critical workloads.
    Incentivized
    Read full review
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Cisco
    The system performs exceptionally well in terms of speed and efficiency, with pages loading quickly, and reports completing in a reasonable time frame, even with complex configurations. The integration of UCS with other systems, such as VMware vSphere and storage solutions, has generally not caused noticeable performance degradation. The scalability of UCS allows it to handle growing workloads without significant slowdowns. However, the performance could be slightly impacted during hardware or firmware upgrades, but these instances have been rare and well-managed. Overall, the performance has met our expectations and continues to provide reliable results.
    Incentivized
    Read full review
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Cisco
    Cisco TAC is simply unbeatable and that goes for Cisco UCS server support just as well as it does for Cisco CUCM software. TAC has a well-deserved, excellent reputation and I do not hesitate to call them or open a ticket online, because I always know that I will get the help that I need and get it quickly
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    I would rate the in-person training as excellent. The sessions were well-structured, hands-on, and delivered by knowledgeable instructors who made UCS concepts easy to understand. It greatly improved our team’s confidence in managing the platform.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Online Training
    Cisco
    The training materials provided were generally informative and covered the essential aspects of the UCS platform, such as UCS Manager, Service Profiles, and integration with other systems. However, some of the training modules could benefit from being more hands-on and interactive. Additionally, certain advanced topics, like complex network configurations or troubleshooting hardware issues, were not covered in as much depth. Overall, while the training was useful, there’s room for improvement in terms of depth and practical application for more advanced users.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Implementation Rating
    Cisco
    We were very satisfied with the implementation of Cisco UCS Series. The deployment was well-structured, Cisco’s support team was highly responsive, and the solution integrated smoothly with our existing infrastructure. The project was completed on time with minimal disruption to operations.
    Incentivized
    Read full review
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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    Alternatives Considered
    Cisco
    UCS integrates with VMware vSphere while adding hardware automation and unified fabric. Why UCS?
    Cisco UCS offers better infrastructure abstraction and automation via UCS Manager and Intersight. The integration of compute and fabric in a single system reduced configuration time and enabled faster troubleshooting. We selected Cisco UCS because it aligns with our long-term strategy, offering infrastructure, simplified lifecycle management, automated scaling, and reduced operational complexity. Additionally, we secured a significant discount from Cisco due to our use of another Cisco solution.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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    Scalability
    Cisco
    Cisco UCS Series provides a highly flexible architecture with service profiles, fabric interconnects, and modular blades/rack servers, allowing organizations to scale compute and network resources across multiple departments and sites efficiently. The only minor limitation is that careful planning is required to maintain consistency at very large scales.
    Incentivized
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    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Cisco
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Cisco
    • I'm going to start with the negative impact. Maybe in order to have the ease of use, you have to get some time to prepare correctly and to correctly to design the correct design. But now that you've done this time, you don't have to take that to get back to this configuration. You are all free. And this is the positive side, it's that when everything is prepared correctly, everything is smooth. So the use of the profiles, the connection of new servers, the decommissioning and the adding of new servers, the modification of configuration, everything is more easy to use and the less we interrupt user access to our service, the more the hospital is working fine and we can achieve a better support to our end users. And then to the patients.
    Incentivized
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    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
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    ScreenShots

    Cisco UCS Series Screenshots

    Screenshot of Cisco System I/O ControllerScreenshot of Cisco UCS S3260 System I/O ControllerScreenshot of Cisco UCS S3260 Base ChassisScreenshot of Cisco UCS C4200 Series Rack Server ChassisScreenshot of Cisco UCS C125 M5 Rack Server NodeScreenshot of UCSC-C245-M8SX Rack Server

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.