What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
28 Ratings

Cisco Webex DX80

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.3 out of 100

Likelihood to Recommend

Cisco Webex DX80

Perfect for the remote home office/teleworker who needs to collaborate internally and externally and perhaps doesn't want an additional phone on their desk. Well suited for people who are on meetings a lot and want to have something similar to a face-to-face with a high-quality and streamlined experience.
Anonymous | TrustRadius Reviewer

RingCentral Video

I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex DX80
RingCentral Video
7.3
High quality audio
Cisco Webex DX80
RingCentral Video
8.0
High quality video
Cisco Webex DX80
RingCentral Video
7.0
Mobile support
Cisco Webex DX80
RingCentral Video
7.0

Screen Sharing

Cisco Webex DX80
RingCentral Video
5.0
Desktop sharing
Cisco Webex DX80
RingCentral Video
5.0

Online Meetings / Events

Cisco Webex DX80
RingCentral Video
5.0
Calendar integration
Cisco Webex DX80
RingCentral Video
3.0
Record meetings / events
Cisco Webex DX80
RingCentral Video
7.0

Pros

Cisco Webex DX80

  • It's super easy to use.
  • It looks nice.
  • Sound and video quality is great.
  • UI and performance are great.
  • Build quality is great.
Anonymous | TrustRadius Reviewer

RingCentral Video

  • Similar interface to RingCentral Meetings
  • Customer service is responsive and friendly
  • Good integration with O365
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex DX80

  • Lacking fancy features like background blurrying and MS Teams integration ( available on the desk pro device)
  • During setup the difference between registering the device as either s perdonal or room device wasn't clear untill I wasn't able to perform certain actions such as teansferring a meeting from mobile to dx80. I had to reset and re-register the device in room mode to get it to work as I expected.
Wouter Hindriks | TrustRadius Reviewer

RingCentral Video

  • Only a rudimentary add-in for Outlook if using on-prem Exchange
  • Bugs in screen sharing that include an "application was minimized" error and the inability to share audio from a pre-recorded video
  • No simple way to join a RingCentral Video from the phone app without typing in the exact meeting ID, which can be tedious.
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex DX80

Cisco Webex DX80 8.4
Based on 9 answers
Good for an average mid to upper management user pool, who are in the range of 5 to 6 on tech-savviness factor on a scale of 1 to 10—where 10 is the most tech-savvy and wants the latest and greatest, They will find these endpoints as serving their purpose and needs. Now anyone who is in the 7 to 10 range will be vocal and critical about the limitations and how it is not providing any new features. Only if they knew these puppies were not built to handle newer and the latest razzle-dazzle.
Anonymous | TrustRadius Reviewer

RingCentral Video

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex DX80

Cisco Webex DX80 8.4
Based on 17 answers
We have never had any issues so far except that there is some flakiness in the internet bandwidth now that everyone works from home, etc. We have a very good IT team that is on top of any challenges executives face while using the system. They also take care proactively of any updates they need to do to keep everything up and working.
Anonymous | TrustRadius Reviewer

RingCentral Video

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex DX80

We use the complete Cisco Webex portfolio of products to complement each other to ensure a very productive and efficient collaborative offering. All systems work very well together and in tandem with the Cisco infrastructure that we have within our company including telecommunications. The integration with email platforms as well to allow for the synchronization of calendars and other information is a great asset to team members.
Brian Socia | TrustRadius Reviewer

RingCentral Video

We selected RingCentral for calling and we got RingCentral Video as part of the bundle. We thought we could reduce costs by using RingCentral for both calling and meetings. However, RingCentral Video is simply not a mature platform for meetings. Other options are better, which makes RingCentral calling a less attractive option.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex DX80

  • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
  • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
Joshua Baever | TrustRadius Reviewer

RingCentral Video

  • RingCentral Video (RCV) has been a dud. It's not as user-friendly or as functional as RingCentral Meetings or Cisco Webex.
  • RingCentral Video is bundled with the overall RingCentral licensing. RingCentral phone service is good, but RCV is not.
  • Users have been reluctant to switch to RCV because it isn't as strong a platform as other options.
  • RingCentral has not plans to offer Exchange on-prem integration with RCV.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex DX80

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RingCentral Video

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex DX80
8.2
RingCentral Video
5.0

Usability

Cisco Webex DX80
8.4
RingCentral Video

Support Rating

Cisco Webex DX80
8.4
RingCentral Video

Add comparison