What users are saying about
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Top Rated
5168 Ratings
9 Ratings
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Score 9.6 out of 100

Miro

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Top Rated
5168 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Communication

    10.0

    Cisco Webex Social (Discontinued)

    100%

    Miro

    Feature Set Not Supported
    N/A
    Cisco Webex Social (Discontinued) ranks higher in 2/2 features

    Chat

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integrates with Outlook

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    File Sharing & Management

    8.3

    Cisco Webex Social (Discontinued)

    83%

    Miro

    Feature Set Not Supported
    N/A
    Cisco Webex Social (Discontinued) ranks higher in 3/3 features

    Document collaboration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Access control

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Advanced security features

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Cisco Webex Social (Discontinued)

    100%
    1 Rating
    8.9

    Miro

    89%
    3560 Ratings

    Likelihood to Renew

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.8

    Miro

    88%
    65 Ratings

    Usability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.0

    Miro

    80%
    35 Ratings

    Availability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.2

    Miro

    82%
    1 Rating

    Performance

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.2

    Miro

    82%
    1 Rating

    Support Rating

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    7.8

    Miro

    78%
    12 Ratings

    Online Training

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    Miro

    91%
    1 Rating

    Implementation Rating

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.5

    Miro

    85%
    2970 Ratings

    Configurability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    2.7

    Miro

    27%
    2 Ratings

    Ease of integration

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    7.7

    Miro

    77%
    6089 Ratings

    Product Scalability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.2

    Miro

    82%
    1 Rating

    Likelihood to Recommend

    Cisco

    For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
    Read full review

    Miro

    My experience with Miro is that it tops the list of collaborative tools that are currently available out there. A few improvements based on the feedback of customers will make it the best. With the world moving to more virtual working environments, this has helped bridge a lot of conversations.
    Read full review

    Pros

    Cisco

    • Easy to use.
    • No special setup.
    • Doesn't require any special hardware.
    Read full review

    Miro

    • It allows me to easily create great product boards and shape MVP´s dashboards.
    • Find it quite useful to use a color code in my notes and easily share them with stakeholders to be aligned while I can receive feedback through the comments.
    • I love the sticky notes to build the customer journey, epics, and stories titles so I can place together the whole scope of the project in just one view.
    Read full review

    Cons

    Cisco

    • Recording feature cannot record phone sound just computer sound.
    • Recording feature does not generate a file with "known" extension, it needs specific player.
    Read full review

    Miro

    • It is hard to fill the board rapidly. In Macbook Notes, I can create structured text in a couple of seconds and manage it in a few clicks. In Miro, it will take me 1-2 sec for each text block or sticker to put my thoughts on a board and structure it.
    • The behavior of the "Text" element could be improved. It has non-standard behavior in the navigation between the lines and the creation of the new line.
    • I wish to have integration with Wrike. It is super useful for one of my main use cases: road mapping.
    Read full review

    Pricing Details

    Cisco Webex Social (Discontinued)

    Starting Price

    Editions & Modules

    Cisco Webex Social (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Miro

      Starting Price

      $12 per month per user

      Editions & Modules

      Miro editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional none

        Additional Details

        CONSULTANT: For consultants and agencies working with client teams. $12 per user per month (billed annually) BUSINESS: For teams requiring SSO and options for external collaborators. $16 per user per month (billed annually) ENTERPRISE: Custom pricing. Proposal upon request. For companies that need advanced features and security. Education (Classroom): Miro helps you to engage with your students wherever they are, guide discussions, design a research project, illustrate key concepts, leave feedback, and facilitate group work easily. Free forever up to 100 users Education (Student): Miro makes distance learning and working with classmates or colleagues easy and fun. If you're a student, an educator or a school, you can apply for a Miro account. Free for 2 years & up to 10 users Non-Profit: Nonprofit organizations get a 30% discount on paid Miro plans (per user per month) to support the important work they're doing. 30% Discount Start-Ups: Miro is aiming at enabling startups to work effectively together, from brainstorming with digital sticky notes to planning and visualizing ideas to bring your business to life $8 per user per month & a $1,000 credit

        Pricing Info

        Likelihood to Renew

        Cisco

        No answers on this topic

        Miro

        Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
        Read full review

        Usability

        Cisco

        No answers on this topic

        Miro

        It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
        Read full review

        Reliability and Availability

        Cisco

        No answers on this topic

        Miro

        I have never had a problem with the availability
        Read full review

        Performance

        Cisco

        No answers on this topic

        Miro

        Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
        Read full review

        Support Rating

        Cisco

        No answers on this topic

        Miro

        I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
        Read full review

        In-Person Training

        Cisco

        No answers on this topic

        Miro

        Not applicable as never had in person training
        Read full review

        Online Training

        Cisco

        No answers on this topic

        Miro

        Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
        Read full review

        Implementation Rating

        Cisco

        No answers on this topic

        Miro

        The tool was flexible, and the package was pay and upgrade as we used - which was convenient to experiment with at the beginning. Integrating with Jira and teams was just clicks with readily available add-ons. Adding members and removing them were tedious, but the support team was quick in resolving any issue faced.
        Read full review

        Alternatives Considered

        Cisco

        It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
        Read full review

        Miro

        We used Jira for agile working, used Kanban boards, etc. It is good for software development but not good to adapt for other types of projects. Miro is much easier to adapt, more freedom, but still easy as there are a lot of templates. Other tools like Teams are good for communication, but the whiteboard of Teams is very limited compared to Miro. And if you have documents in Teams, you do not find them. Miro is more intuitive and visual, with the map good to navigate, much better than looking in network folders or SharePoint.
        Read full review

        Scalability

        Cisco

        No answers on this topic

        Miro

        The product is being used across the company and still no issues with the same.
        Read full review

        Return on Investment

        Cisco

        • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
        • Great user experience.
        • Users like it.
        Read full review

        Miro

        • It's great tool to show clients how the process looks like and it's easy way to track it.
        • It's a great reduction of time spend on managing as most of the things is automated.
        • Licensing process can be a little bit disappointing in case you need to add someone really quickly.
        Read full review

        Screenshots

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