Cisco Webex Social has been retired and is no longer supported.
N/A
Miro
Score 9.2 out of 10
N/A
Miro provides a visual workspace for innovation, where distributed teams can build the future together. MIro counts more than 80 million users, who improve product development, speed up time to market, and ensure that new products deliver on customer needs.
$10
per month per user
Pricing
Cisco Webex Social (Discontinued)
Miro
Editions & Modules
No answers on this topic
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)
Miro
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
—
Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
It is great for ideation, collaboration, visual display of information. It's great as a central source of truth as well as agendas, meetings, and project ideation. It's not suited for spreadsheet-like execution of projects, calculations, pro formas, etc. Its robustness can cause overwhelm for new users, especially with highly detailed boards. Its design functionality acts as a perfect first step, but going to something like Canva is more suited for final graphics and presentations.
Visualization of concepts. Very easy to create diagrams, journey maps, cluster information together
Collaborative work. Sometimes I create activities where we do some individual work and then converge together as a group, the ability to do that all in one board and then have the information in one place is really valuable.
Planning. Super easy to create detailed plans, move things around, leave comments. Especially love the 'cards' where you can even put status progress and assign to specific person
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
I would rate Miro's overall usability a 10 as well. The platform's intuitive design and user-friendly interface make it incredibly easy to navigate and use, even for those who are new to it. The drag-and-drop functionality, along with a wide range of templates and tools, allows for seamless collaboration and creativity. Additionally, the real-time collaboration features enable our team to work together efficiently, regardless of location. The integration with other tools we use daily further enhances our workflow, making Miro an indispensable part of our toolkit. Overall, Miro's usability has significantly improved our productivity and collaboration, making it a top choice for our team.
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
As I was the one responsible to onboard Miro to my organization, I feel that Miro leaves you hanging on the starting process, but it's not difficult to learn. It has micro-messages along the way to get you started on how to use spaces, and permissions. One of the main things that cost me to understand was how seats worked and how to get people from the outside of the organization to be able to collaborate on boards. Once you have the structure aligned to your business, adding new people to the team is a breeze.
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Milanote doesn't offer the mind map functionality and is so rigid. Microsoft Visio is overpriced, does not have a collaborative feature, and was very clunky. Adobe PhotoShop is a great artistic tool, but it is not easy to use for brainstorming. I tried
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Using a Miro board as an Obeya for a business decreases time to on-board a new executive to the leadership team by 66%.
The time it takes for a musical artist and a designer to collaborate -- from ideation to printing -- on an album cover decreased from 2.5 weeks to 2.5 hours.
Marketing planning now takes hours instead of weeks.
