What users are saying about
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929 Ratings
8 Ratings
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Score 9 out of 100

Miro

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929 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Miro

Miro is great for small-group activities where I want to monitor students' progress and refer to the work they have produced later on in class or during the term. It is also great for activities where I want students to work within a particular structure. It is less useful for work where you only want certain students to have access to certain parts of the board, which is a useful feature of Class Notebook in Teams for example.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Miro
Chat
Cisco Webex Social (Discontinued)
10.0
Miro
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Miro

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Miro
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Miro
Access control
Cisco Webex Social (Discontinued)
10.0
Miro
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Miro

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Miro

  • It has an infinitely big workspace for each board where all ideas/requirements/etc. can be accessed by our group
  • It allows the user to contribute content in a variety of formats: text, stickies, pictures, cards, diagrams-- basically however someone is thinking of a concept!
  • Navigation and commands are easy to use -- very intuitive.
Deborah Rapsinski | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Miro

  • Miro takes a bit of time to get used to - it works slightly differently than the tools we have already
  • If you don't lock in your elements, your participants can really mess up your template
  • If you add a new slide as an afterthought, it goes all the way to the end and you have to manually move it
Berengere &quot;Bee&quot; Salee - CLSSBB, CSM | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Miro

Miro 9.0
Based on 8 answers
We couldn't live without it.
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Miro

Miro 8.9
Based on 8 answers
I feel that Miro is pretty straightforward to use. It can get confusing as a beginner to differentiate between the 'hand' cursor and the 'click' cursor, but once the starting hurdle is crossed, Miro is very simple to use. As an application, it is clear and obvious how to do things. My only gripe about Miro is the way teams/accounts are structures. It is extremely confusing and there's no clear clarification on certain aspects of it.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Miro

Miro 9.0
Based on 2 answers
I have not yet had to engage support live. I have found every answer I needed by tapping the extensive knowledge base. I think they are taking the right approach in allowing me to self serve when I need some info. I will update my review if and when I need to tap a live representative.
Scott Groff, CTP | TrustRadius Reviewer

Implementation Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Miro

Miro 8.5
Based on 528 answers
We didn’t even need to implement anything. The tool itself is very self explanatory and we didn’t have to install anything or take classes.
The financial part was handled eat another point in the company so I can’t give intel into this process, but I got my license quickly after I had requested it so it must be an easy process.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Miro

There are many similar products and systems available but we found that Miro was more appropriate for our business than some of the others. We used Mural previously but Miro has more functionality and allows more users. Microsoft has a similar system but this comes nowhere near Miro. Not sure on the cost but it’s well worth checking out and getting into your business to help support agile working sessions.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Miro

  • Helped remote working as alternative to white board present sessions.
  • Helps to frame open discussions as you build the board prior to starting the session.
  • A negative point on having to have people registering and opening accounts for it, instead of just clicking the link and playing with the board.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Miro

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Miro
8.9

Likelihood to Renew

Cisco Webex Social (Discontinued)
Miro
9.0

Usability

Cisco Webex Social (Discontinued)
Miro
8.9

Support Rating

Cisco Webex Social (Discontinued)
Miro
9.0

Implementation Rating

Cisco Webex Social (Discontinued)
Miro
8.5

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