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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix DaaS

    Score8.7 out of 10
    N/ACitrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

    $375

    Omnissa Horizon

    Score8.1 out of 10
    N/AA VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services.

    $4.67

    per month per user

    Pricing
    Citrix DaaSOmnissa Horizon
    Editions & Modules
    Virtual Apps
    $375
    Horizon Apps Standard
    $4.67
    per month per user
    Horizon Standard Plus
    $5.79
    per month per user
    Horizon Apps Universal
    $6.00
    per month per user
    Horizon Enterprise Plus
    $10.71
    per month per user
    Horizon Universal
    $12.50
    per month per user
    Offerings
    Pricing Offerings
    Citrix DaaSOmnissa Horizon
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix DaaSOmnissa Horizon
    Considered Both Products
    Cloud Software Group
    Chose Citrix DaaS
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, …
    Incentivized
    Chose Citrix DaaS
    Citrix Virtual Apps and Desktops was our pick because of the low infrastructure requirements. With Vmware, you need compatible hardware to run ESXi and then a machine to run the vCenter Server and free other machines to run horizon view, app, policies, etc which can get …
    Incentivized
    Chose Citrix DaaS
    Citrix Virtual Apps and Desktops (CVAD) allows for the use of any hypervisor or cloud platform which ensures flexibility in decisions that are made across a IT organization while others are typically tied to a single or highly controlled cloud selection. Additionally the …
    Incentivized
    Chose Citrix DaaS
    Our company is focused and trained for the use of Citrix. We're still in the process of exploring the other options.
    Incentivized
    Chose Citrix DaaS
    Other products were more cost efficient, offered a better support contract, were much simpler to configure, and had better documentation.

    We chose Citrix over the alternatives, because one of our customers required the use of Citrix for the connection of third-party vendors.
    Incentivized
    Chose Citrix DaaS
    We needed our application vendor to support our solution and Citrix was their main choice. The other choice was Microsoft RDS/RDP but we wanted the higher management functionality that Citrix brought.
    Incentivized
    Chose Citrix DaaS
    XenDesktop is the best because Citrix says so! But really it depends on a lot of factors that vary from one organization to the next that require detailed analysis with a trusted consulting partner or an in-house EUC architect.
    Incentivized
    Chose Citrix DaaS
    XenDesktop is much faster to provision and to update machines. XenDesktop also has a much more robust suite of profile management and user controls.
    Incentivized
    Chose Citrix DaaS
    XenDesktop is a much more mature product. Better suite of products to support various workflows.
    Incentivized
    Chose Citrix DaaS
    We briefly looked at VMware Horizon View and its integration into our current VMware environment, but experience with XenDesktop and common usage overcame any potential savings with Horizon View.
    Incentivized
    Chose Citrix DaaS
    Lot of functionality of features are missing in VMware Horizon View. They are still in catch up mode when it comes to improving the user experience.
    Incentivized
    Chose Citrix DaaS
    XenDesktop includes features above and beyond the competition, and you really do get what you pay for. Provisioning Services makes single image management an absolute dream. Anyone who has ever had to recompose 100+ desktops in View knows the pain of waiting for composer to do …
    Incentivized
    Omnissa
    Chose Omnissa Horizon
    Far more cost effective.
    Incentivized
    Chose Omnissa Horizon
    At least in our company, Citrix only worked allied with a physical authentication token, which was a Smart Card written and provided by the company. The software randomly froze and came back as nothing ever happened and the Citrix support couldn't care less about this. We grew …
    Incentivized
    Chose Omnissa Horizon
    Citrix vid setup was very difficult and initially hard to set up. I believe this has changed somewhat now, but there are still multiple servers that need to be set up before it can be used. Vmware VDI was fairly easy to set up and was immediately working and up and running, …
    Incentivized
    Chose Omnissa Horizon
    Some of the platforms are designed for smaller or standalone environments and do not allow for large-scale centrally controlled deployments. in the case of Citrix, there was better Chrome OS support but the lack of PCoIP UDP optimizations made is slower and less desirable by …
    Incentivized
    Chose Omnissa Horizon
    I suppose I'm prejudiced but I don't think either of those products is in the same league. I know XenDesktop has made some strides I just think VMware has the superior product.
    Incentivized
    Chose Omnissa Horizon
    When we were considering a VDI solution, I reviewed Citrix XenApp and XenDesktop as alternative solutions to Horizon View. It seemed like Horizon View was a more mature solution and had the best integration to our existing Vmware vSphere environment. The systems …
    Incentivized
    Chose Omnissa Horizon
    Citrix XenDesktop is another big player in the VDI market, but the product simply isn't as mature or powerful as Horizon. Xen still struggles with Windows 10, whereas Horizon has accomodated every OS we throw at it with ease. XenDesktop is a great product overall, performance …
    Incentivized
    Chose Omnissa Horizon

    Did not do a full evaluation on Citrix XenDesktop as VMware Horizon View integrates nicely with the VMware vSphere environment that we had currently set up.

    We were using PanoLogic for about 6 months before we scrapped it and moved onto VMware Horizon View. Horizon View gave us …

    Incentivized
    Chose Omnissa Horizon
    We did not deploy in-house testing, though we did review another company's deployment. At the time we liked what we saw in Horizon, though I have no doubts that XenDesktop could deliver just as well and still does for the other company that presented it to us. What tipped the …
    Incentivized
    Chose Omnissa Horizon
    XenDesktop is a good product and has its advantages. It comes down to where you want the processing to take place (the server in the data center or the client endpoint). Regarding cost, the infrastructure needed to deploy the Citrix solution is more expensive than VMware's …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    84%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    92%
    Implementation went as expected
    12 Answers
    Best Alternatives
    Citrix DaaSOmnissa Horizon
    Small Businesses
    VMware Fusion
    Score7.3 out of 10
    VMware Fusion
    Score7.3 out of 10
    Medium-sized Companies
    VMware Fusion
    Score7.3 out of 10
    VMware Fusion
    Score7.3 out of 10
    Enterprises
    VMware Workstation Player
    Score9.9 out of 10
    VMware Workstation Player
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix DaaSOmnissa Horizon
    Likelihood to Recommend
    8.0
    (55 ratings)
    8.5
    (40 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (7 ratings)
    8.1
    (7 ratings)
    Availability
    8.4
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    7.4
    (4 ratings)
    10.0
    (4 ratings)
    Support Rating
    7.9
    (8 ratings)
    1.0
    (11 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.4
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    2.4
    (4 ratings)
    8.7
    (3 ratings)
    Product Scalability
    9.2
    (2 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    5.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Citrix DaaSOmnissa Horizon
    Likelihood to Recommend
    Cloud Software Group
    DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
    Incentivized
    Read full review
    Omnissa
    VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
    • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
    • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
    • Easy to maintain and expand environments to fit business needs.
    Incentivized
    Read full review
    Omnissa
    • It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
    • Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
    • The connection is thin client that does not require large amount of bandwidth.
    • Client application is available for all common devices and O/S’s.
    • No need to install, configure and maintain applications on local desktop.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • A single console to manage the environment.
    • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
    • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
    Incentivized
    Read full review
    Omnissa
    • Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
    • Speed up the boot process of the environment when servers need maintenance
    • Provide clear steps on what should be upgrade path in terms of components, the order
    • price! A bit too much
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    Because it has been a mainstay of our business for many years.
    Incentivized
    Read full review
    Omnissa
    We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Incentivized
    Read full review
    Omnissa
    Because it delivers what it promises, I am giving this rating. While there is scope for improvement, it does the job and meets our requirements reasonab;y well. It helps our remote resources connect to our environment securely and improves their productivity. We also get to access our client environment from remote locations and complete the tasks assigned to us.
    Incentivized
    Read full review
    Reliability and Availability
    Cloud Software Group
    Xendesktop did a great job with HA of all the components.
    Incentivized
    Read full review
    Omnissa
    No answers on this topic
    Performance
    Cloud Software Group
    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Incentivized
    Read full review
    Omnissa
    There are a lot of things that went into my rating from the ease of use compared to other systems to the limited amount of issues I have had with this one. Any issue with this system has been identified and resolved in a much quicker manner than I have seen with like systems.
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
    Incentivized
    Read full review
    Omnissa
    It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
    Incentivized
    Read full review
    In-Person Training
    Cloud Software Group
    I was self trained
    Incentivized
    Read full review
    Omnissa
    No answers on this topic
    Online Training
    Cloud Software Group
    Easy to understand and learn at my own pace
    Incentivized
    Read full review
    Omnissa
    No answers on this topic
    Implementation Rating
    Cloud Software Group
    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
    Incentivized
    Read full review
    Omnissa
    No answers on this topic
    Alternatives Considered
    Cloud Software Group
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
    Incentivized
    Read full review
    Omnissa
    Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access. Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
    Incentivized
    Read full review
    Scalability
    Cloud Software Group
    Easily scalable
    Incentivized
    Read full review
    Omnissa
    No answers on this topic
    Return on Investment
    Cloud Software Group
    • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
    • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
    • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
    • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
    Incentivized
    Read full review
    Omnissa
    • Saved money on PC purchases.
    • Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
    • Bit of a learning curve to get the deployment right for the environment.
    • Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
    • Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
    Incentivized
    Read full review
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