Clear C2 C2CRM vs Keap

Likelihood to Recommend

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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I would suggest that any small business from 1 - 25 employees take a look at Keap. Whether you're selling services or products, whether you sell with a sales team or completely online, Keap has solutions that can help your business run so much more efficiently. On top of that, the follow-up and marketing tools will help you convert more traffic to leads and more leads to customers.

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Tyler Garns

Founder & CEO

Box Out MarketingMarketing & Advertising, 11-50 employees

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Feature Rating Comparison

Clear C2 C2CRM

Keap

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Clear C2 C2CRM

Keap

Case management

Call center management

Help desk management

Clear C2 C2CRM

Keap

Lead management

Email marketing

Clear C2 C2CRM

Marketing automation

Compensation management

Clear C2 C2CRM

Keap

Mobile access

Clear C2 C2CRM

Keap

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Clear C2 C2CRM

Keap

Lead nurturing

Lead scoring and grading

Keap

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Pros

Communicating well with us
Understanding our unique needs
Quick responses for customized needs

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Clark Landguth

Inside Sales Manager

AiphoneElectrical & Electronic Manufacturing, 51-200 employees

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Campaign Builder - as I’m a visual person, the ability to map out and build automation on not only sales and marketing funnels, but internal processes as well. This has been a game-changer to setup automation and we continue to reap the rewards years later.
CRM - using it as a CRM has allowed me to have a single source of truth for my leads and customers to collect info on, add notes, track and trigger automation savings hours every week, and help prevent leads from falling through the cracks.
Innovation - they were one of the first in the market and are still innovating to make the product better.

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Mandy Brasser

CEO (Chief Executive Officer)

Streamline For SuccessInformation Technology & Services, 1-10 employees

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Cons

It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
It possesses all the features we needed most, but there should be remote access and asset management too.
High-quality networking is required to complete the procedure otherwise its various features can be lost.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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Keap is almost infinitely customizable, and it is VERY powerful, and I think all that potential can overwhelm the new user. The key is to start small and simple - even little automations can make a huge difference.
My business is simple enough that I find Keap's reporting sufficient, but I hear from other business owners that they would like more/different reports.
The state-by-state, regional and municipal sales tax thing can get complicated, but I hear they are working on it.

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Samantha Bennett

Founder & CEO

The Organized Artist CompanyE-Learning, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Keap 7.5

Based on 38 answers

We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.

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Tyler Guthrie

Marketing Automation Manager

Home Care PulseIndividual & Family Services, 11-50 employees

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Usability

Clear C2 C2CRM 9.0

Based on 1 answer

I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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Keap 6.6

Based on 21 answers

You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.

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Stacey Stearns

Program Specialist

University of ConnecticutHigher Education, 1001-5000 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Keap 9.1

Based on 11 answers

There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.

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Verified User

Director in Marketing

Management Consulting Company, 1-10 employees

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Performance

No score

No answers yet

No answers on this topic

Keap 9.1

Based on 11 answers

OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.

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Clifford Jones

CEO

Conversion Marketing Experts, LLCMarketing and Advertising, 11-50 employees

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Support Rating

Clear C2 C2CRM 9.0

Based on 1 answer

C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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Keap 7.0

Based on 27 answers

Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.

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Verified User

Consultant in Sales

Education Management Company, 1001-5000 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Keap 8.6

Based on 5 answers

This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.

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Clifford Jones

CEO

Conversion Marketing Experts, LLCMarketing and Advertising, 11-50 employees

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Online Training

No score

No answers yet

No answers on this topic

Keap 9.5

Based on 5 answers

The online training is excellent (now). When we first signed on it was almost non-existent. They have online videos and hold webinars for almost every area of the software.

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Verified User

Director in Marketing

Management Consulting Company, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Keap 8.0

Based on 16 answers

Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.

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Chris LeBrun, MBA, CFRE

Consultant / Owner

Berlin Crush Consulting

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Alternatives Considered

I HIGHLY recommend Clear C2 C2CRM above any other platform.

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Clark Landguth

Inside Sales Manager

AiphoneElectrical & Electronic Manufacturing, 51-200 employees

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Keap is in a little bit of a different league as it's more of an all-in-one but there are similarities and differences that are worth comparing. Keap is a more comprehensive tool where you're getting most of your key business management features ranging from invoicing to email marketing and everything in between. One of the biggest benefits to the solo CEO or business owner with a small team is the ability to eliminate the cost of all those other applications. What's lacking in Keap that you'll find in the other CRMs (like Pipedrive and Zoho specifically) is reporting, customizable views and dashboards, and better role-based permissions and controls. This is specifically referring to Keap Pro and Max (not Keap Classic).

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CJ Smith

CEO (Chief Executive Officer)

We ScaleInternet, 1-10 employees

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Scalability

No score

No answers yet

No answers on this topic

Keap 8.0

Based on 3 answers

Pricing is user and email and function based. Way too many pay walls and not native function for scaling. It's scaleable with NASA level marketing automation talent you must pay to engage. Otherwise, it gets expensive quickly for scaling to a true small business, which is what they target. Over 25 users and you're screwed. Look at the competition first, evaluate what you really need for your business and start there. Keep it simple, build your cash flow and confidence in the people you hired to make this work and then scale. Don't get sucked into the dream that this thing will help you sell your book to millions and you get famous while hanging on your boat or whatever. Building a small business is hard enough. Adding software often adds complexity in order to successfully scale.

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Clifford Jones

CEO

Conversion Marketing Experts, LLCMarketing and Advertising, 11-50 employees

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Return on Investment

Positive Management of Special Offers
Positive Management of Strategic Goals
Positive Management of Projects/Forecasting

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Clark Landguth

Inside Sales Manager

AiphoneElectrical & Electronic Manufacturing, 51-200 employees

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I’ve generated leads and closed business with Keap non-stop since 2008
Keap notifies my team around the world when a lead, sale, or issue comes in
Keap automation does the work of at least two to three people 24/7 since 2008

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Wes Schaeffer

Chief Whispering Officer

The Sales Whisperer®Marketing and Advertising, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Clear C2 C2CRM Editions & Modules

—

Additional Pricing Details

Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Keap Editions & Modules

Edition

Lite	$79.00¹
Pro	$169.00¹
Max	$199.00¹

per month

Additional Pricing Details

Pricing starts as low as $79.00. Get started growing your business and learn more about our pricing and features at https://keap.com/pricing. All plans start with 1 user and 500 contacts. The price is $30.00 for each additional user.

Rating Summary

Clear C2 C2CRM

Keap

Clear C2 C2CRM

Keap

Clear C2 C2CRM

Keap

Clear C2 C2CRM

Keap

Clear C2 C2CRM

Keap

Clear C2 C2CRM

Keap

Clear C2 C2CRM

Keap

Clear C2 C2CRM

Keap

Clear C2 C2CRM

Keap

Clear C2 C2CRM

Keap