Clearbit vs FullContact | TrustRadius

What users are saying about

Score 8.2 out of 10

Based on 55 reviews and ratings

Score 5.7 out of 10

Based on 10 reviews and ratings

Feature Rating Comparison

Clearbit

FullContact

Advanced search

Identification of new leads

List quality

List upload/download

Ideal customer targeting

Load time/data access

Clearbit

FullContact

Contact information

Company information

Industry information

Clearbit

FullContact

Lead qualification process

Smart lists and recommendations

Salesforce integration

Company/business profiles

Alerts and reminders

Data hygiene

Automatic data refresh

Tags

Filters and segmentation

Clearbit

FullContact

Sales email templates

Append emails to records

Pros

The phone numbers are extremely accurate, so our sales team isn't wasting time calling 800 numbers or being transferred.
ClearBit mapping is great because there are 80 fields that map and an API.
We can build out our leads and contacts extremely faster because of the simplicity of the program.

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Verified User

Administrator in Marketing

Events Services Company, 51-200 employees

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Update contact info daily
Manage contact database and segment lists
Allows you to export lists or the entire database

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Verified User

Director in Other

Judiciary Company, 1-10 employees

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Cons

The data Clearbit provides is good, but it doesn't compare to some competitors. While you can find a large range of data, other providers have more clean data.
The Google Sheets add-on is not as comprehensive. It would be nice if you could search for both prospect emails and numbers there.
Clearbit provides direct dials, but again it's not as accurate as other services.

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Verified User

Professional in Sales

Computer Software Company, 51-200 employees

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The extension can be a little buggy at times.
The limits on the free plan could be better

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Technical Sourcer

ThumbtackHuman Resources, 11-50 employees

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Likelihood to Renew

Clearbit 8.0

Based on 2 answers

The majority of the time it provides quick, accessible and easy to use information about the company and contact information. This has really helped us to personalise our outreach while also making it faster to prospect accounts. I don't give it a ten as this information can be inaccurate. Including the LinkedIn link which sometimes re-directs to old LinkedIn accounts, or just the wrong one. This seems to be caused by not updating the information regularly enough (just a feeling, no evidence)

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Sales Team Leader

WorkableComputer Software, 201-500 employees

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FullContact 9.0

Based on 1 answer

This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 1 answers on this topic

Usability

Clearbit 5.0

Based on 1 answer

It is easy to use but doesn't cover enough compnaies.

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Head Teacher

StudyRoom Educational CenterEducation Management, 11-50 employees

View all 1 answers on this topic

FullContact 10.0

Based on 1 answer

Very easy to use online and great mobile app as well

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 1 answers on this topic

Reliability and Availability

No score

No answers yet

No answers on this topic

FullContact 9.0

Based on 2 answers

Automatically updates contacts daily

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 2 answers on this topic

Performance

No score

No answers yet

No answers on this topic

FullContact 9.0

Based on 2 answers

Just make sure the app is not syncing on multiple devices at once -- this will cause a delay

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 2 answers on this topic

Support Rating

Clearbit 5.6

Based on 3 answers

The team has been extremely helpful and works with us one on one with issues we come across. My main issues with the service is it’s outward interactions with us since purchasing the product. They have not proactively checked in to see how our is doing with the product.

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Verified User

Administrator in Marketing

Events Services Company, 51-200 employees

View all 3 answers on this topic

FullContact 10.0

Based on 3 answers

Their support is very responsive and friendly.

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CTO (Chief Technical Officer)

FanAISports, 11-50 employees

View all 3 answers on this topic

In-Person Training

No score

No answers yet

No answers on this topic

FullContact 10.0

Based on 1 answer

Very user-friendly, especially since it aggregates information from Google every day to update contacts.

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 1 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

FullContact 7.0

Based on 1 answer

Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 1 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

FullContact 9.0

Based on 2 answers

Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 2 answers on this topic

Alternatives Considered

Time to realize ROI and system capability was not very clear, and my client was hesitant to take unnecessary risks. Time was not on our side in this selection and evaluation process. The client decided to go with Clearbit based on many factors but ultimately, the feedback received from other users was the deciding factor in the purchase decision.

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Verified User

Board Member in Marketing

Religious Institutions Company, 1-10 employees

View all 22 answers on this topic

The best feature is the daily contact updates from information found on the web. Also, it is the only app I've used that accurately transcribes info from business cards.

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Verified User

Director in Other

Judiciary Company, 1-10 employees

View all 4 answers on this topic

Scalability

No score

No answers yet

No answers on this topic

FullContact 9.0

Based on 1 answer

Easily updates contact information

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 1 answers on this topic

Return on Investment

It's provided some key data in terms of geography which we rely on to distribute our customers and prospects to territories.
Works great for large repositories of data, which we have.
Not as useful for proactive prospecting. We use it primarily for data enrichment and confirmation of demographic info.

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Head of Sales Operations at Sentry.io

Sentry (sentry.io)Computer Software, 51-200 employees

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Positive time saving after initial upload
Negative time investment to monitor and correct bulk uploading issues
Positive accurate social profile information

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Technical Sourcer

ThumbtackHuman Resources, 11-50 employees

View all 4 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Clearbit Editions & Modules

Edition

All Plans	$20,000.00¹

Annually

Additional Pricing Details

Pricing is based on CRM database size, monthly web traffic, and monthly contact creation. Each product is subject to individual terms and plans may be available on a monthly or annual subscription. For more information, contact Clearbit or visit, https://clearbit.com/pricing

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

FullContact Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Clearbit

FullContact

Clearbit

FullContact

Clearbit

FullContact

Clearbit

FullContact

Clearbit

FullContact

Clearbit

FullContact

Clearbit

FullContact

Clearbit

FullContact

Clearbit

FullContact

Clearbit

FullContact

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