What users are saying about
1 Rating
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Top Rated
1320 Ratings
1 Rating
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Score 7 out of 100

QuickBooks Online

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Top Rated
1320 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

  • QuickBooks Online ranks higher in 1 feature set: General Ledger and Configurable Accounting

General Ledger and Configurable Accounting

5.0

Clearbooks

50%
7.4

QuickBooks Online

74%
QuickBooks Online ranks higher in 21/21 features

Accounts payable

5.0
50%
1 Rating
8.2
82%
116 Ratings

Accounts receivable

5.0
50%
1 Rating
8.5
85%
125 Ratings

Cash management

5.0
50%
1 Rating
7.3
73%
113 Ratings

Bank reconciliation

5.0
50%
1 Rating
8.4
84%
131 Ratings

Expense management

5.0
50%
1 Rating
7.6
76%
118 Ratings

Fixed asset management

5.0
50%
1 Rating
6.9
69%
52 Ratings

Time tracking

N/A
0 Ratings
5.9
59%
54 Ratings

Multi-currency support

N/A
0 Ratings
6.9
69%
22 Ratings

Multi-division support

N/A
0 Ratings
6.8
68%
41 Ratings

Regulations compliance

N/A
0 Ratings
7.7
77%
37 Ratings

Electronic tax filing

N/A
0 Ratings
7.2
72%
61 Ratings

Self-service portal

N/A
0 Ratings
6.8
68%
62 Ratings

Global Financial Support

N/A
0 Ratings
5.8
58%
15 Ratings

Primary and Secondary Ledgers

N/A
0 Ratings
7.3
73%
31 Ratings

Intercompany Accounting

N/A
0 Ratings
7.5
75%
27 Ratings

Localizations

N/A
0 Ratings
8.6
86%
19 Ratings

Journals and Reconciliations

N/A
0 Ratings
8.0
80%
69 Ratings

Enterprise Accounting

N/A
0 Ratings
8.4
84%
24 Ratings

Configurable Accounting

N/A
0 Ratings
7.5
75%
36 Ratings

Centralized Rules Framework

N/A
0 Ratings
7.7
77%
22 Ratings

Standardized Processes

N/A
0 Ratings
6.7
67%
46 Ratings

Payroll Management

Clearbooks

Feature Set Not Supported
N/A
7.0

QuickBooks Online

70%
QuickBooks Online ranks higher in 5/5 features

Pay calculation

N/A
0 Ratings
7.2
72%
67 Ratings

Benefit plan administration

N/A
0 Ratings
6.2
62%
30 Ratings

Direct deposit files

N/A
0 Ratings
7.2
72%
63 Ratings

Salary revision and increment management

N/A
0 Ratings
7.1
71%
43 Ratings

Reimbursement management

N/A
0 Ratings
7.5
75%
44 Ratings

Customization

Clearbooks

Feature Set Not Supported
N/A
7.3

QuickBooks Online

73%
QuickBooks Online ranks higher in 2/2 features

API for custom integration

N/A
0 Ratings
7.4
74%
53 Ratings

Plug-ins

N/A
0 Ratings
7.2
72%
56 Ratings

Security

Clearbooks

Feature Set Not Supported
N/A
8.1

QuickBooks Online

81%
QuickBooks Online ranks higher in 2/2 features

Single sign-on capability

N/A
0 Ratings
8.1
81%
79 Ratings

Role-based user permissions

N/A
0 Ratings
8.2
82%
100 Ratings

Reporting & Analytics

Clearbooks

Feature Set Not Supported
N/A
8.0

QuickBooks Online

80%
QuickBooks Online ranks higher in 3/3 features

Dashboards

N/A
0 Ratings
7.8
78%
119 Ratings

Standard reports

N/A
0 Ratings
8.4
84%
122 Ratings

Custom reports

N/A
0 Ratings
7.7
77%
111 Ratings

Inventory Management

Clearbooks

Feature Set Not Supported
N/A
7.3

QuickBooks Online

73%
QuickBooks Online ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
6.8
68%
44 Ratings

Automatic reordering

N/A
0 Ratings
7.5
75%
20 Ratings

Location management

N/A
0 Ratings
6.8
68%
20 Ratings

Manufacturing module

N/A
0 Ratings
8.0
80%
16 Ratings

Order Management

Clearbooks

Feature Set Not Supported
N/A
7.4

QuickBooks Online

74%
QuickBooks Online ranks higher in 7/7 features

Pricing

N/A
0 Ratings
8.0
80%
54 Ratings

Order entry

N/A
0 Ratings
8.1
81%
52 Ratings

Credit card processing

N/A
0 Ratings
7.6
76%
63 Ratings

Cost of goods sold

N/A
0 Ratings
7.3
73%
66 Ratings

Order Orchestration

N/A
0 Ratings
7.5
75%
19 Ratings

End-to-end order visibility

N/A
0 Ratings
7.2
72%
18 Ratings

Order exception Resolution

N/A
0 Ratings
5.9
59%
17 Ratings

Attribute Ratings

  • QuickBooks Online is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Clearbooks

70%
1 Rating
7.5

QuickBooks Online

75%
153 Ratings

Likelihood to Renew

Clearbooks

N/A
0 Ratings
10.0

QuickBooks Online

100%
22 Ratings

Usability

Clearbooks

N/A
0 Ratings
7.8

QuickBooks Online

78%
69 Ratings

Availability

Clearbooks

N/A
0 Ratings
10.0

QuickBooks Online

100%
7 Ratings

Performance

Clearbooks

N/A
0 Ratings
10.0

QuickBooks Online

100%
5 Ratings

Support Rating

Clearbooks

N/A
0 Ratings
6.9

QuickBooks Online

69%
66 Ratings

Implementation Rating

Clearbooks

N/A
0 Ratings
10.0

QuickBooks Online

100%
7 Ratings

Product Scalability

Clearbooks

N/A
0 Ratings
10.0

QuickBooks Online

100%
1 Rating

Likelihood to Recommend

Clearbooks

Larger companies, multi-currency. Clearbooks is in a competitive environment with Xero, SageOne, FreeAgent, Intuit etc., etc.
Peter Cowley | TrustRadius Reviewer

QuickBooks Online

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Zach Yokum | TrustRadius Reviewer

Pros

Clearbooks

  • SaaS, so accessible by anyone, anywhere in the world via a browser
  • Clear and straight forward navigation
  • Good choice of management reports
Peter Cowley | TrustRadius Reviewer

QuickBooks Online

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Roxanne Jacobs | TrustRadius Reviewer

Cons

Clearbooks

  • Like any SaaS product, Clearbooks is continuously evolving and being improved
  • Some of the reports still need some work
Peter Cowley | TrustRadius Reviewer

QuickBooks Online

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Charles Fashana, MBA | TrustRadius Reviewer

Pricing Details

Clearbooks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Clearbooks Editions & Modules

Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Likelihood to Renew

Clearbooks

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 22 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

Clearbooks

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.8
Based on 69 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Michelle Jones | TrustRadius Reviewer

Reliability and Availability

Clearbooks

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

Clearbooks

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 5 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

Clearbooks

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 6.9
Based on 66 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
Anonymous | TrustRadius Reviewer

Implementation Rating

Clearbooks

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Alternatives Considered

Clearbooks

Clearbooks was chosen 5 years ago as our accountant recommended it. There is an element of inertia in moving accounts packages.
Peter Cowley | TrustRadius Reviewer

QuickBooks Online

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Lukas Sundahl, MBA | TrustRadius Reviewer

Scalability

Clearbooks

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 1 answer
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Return on Investment

Clearbooks

  • I am not sure that ROI is an appropriate measure for an accounts package. The cost is around £250/year, which is a tiny fraction of the cost of a bookkeeper/finance controller/finance director/CFO.
Peter Cowley | TrustRadius Reviewer

QuickBooks Online

  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Serguei Bykov | TrustRadius Reviewer

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