What users are saying about
1 Rating
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Based on 1 reviews and ratings
QuickBooks Online
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Top Rated
1320 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 1320 reviews and ratings
Feature Set Ratings
- QuickBooks Online ranks higher in 1 feature set: General Ledger and Configurable Accounting
General Ledger and Configurable Accounting

5.0
Clearbooks
50%

7.4
QuickBooks Online
74%
QuickBooks Online ranks higher in 21/21 features
QuickBooks Online ranks higher in 21/21 features
Accounts payable

5.0
50%
1 Rating

8.2
82%
116 Ratings
Accounts receivable

5.0
50%
1 Rating

8.5
85%
125 Ratings
Cash management

5.0
50%
1 Rating

7.3
73%
113 Ratings
Bank reconciliation

5.0
50%
1 Rating

8.4
84%
131 Ratings
Expense management

5.0
50%
1 Rating

7.6
76%
118 Ratings
Fixed asset management

5.0
50%
1 Rating

6.9
69%
52 Ratings
Time tracking

N/A
0 Ratings

5.9
59%
54 Ratings
Multi-currency support

N/A
0 Ratings

6.9
69%
22 Ratings
Multi-division support

N/A
0 Ratings

6.8
68%
41 Ratings
Regulations compliance

N/A
0 Ratings

7.7
77%
37 Ratings
Electronic tax filing

N/A
0 Ratings

7.2
72%
61 Ratings
Self-service portal

N/A
0 Ratings

6.8
68%
62 Ratings
Global Financial Support

N/A
0 Ratings

5.8
58%
15 Ratings
Primary and Secondary Ledgers

N/A
0 Ratings

7.3
73%
31 Ratings
Intercompany Accounting

N/A
0 Ratings

7.5
75%
27 Ratings
Localizations

N/A
0 Ratings

8.6
86%
19 Ratings
Journals and Reconciliations

N/A
0 Ratings

8.0
80%
69 Ratings
Enterprise Accounting

N/A
0 Ratings

8.4
84%
24 Ratings
Configurable Accounting

N/A
0 Ratings

7.5
75%
36 Ratings
Centralized Rules Framework

N/A
0 Ratings

7.7
77%
22 Ratings
Standardized Processes

N/A
0 Ratings

6.7
67%
46 Ratings
Payroll Management

Clearbooks
Feature Set Not Supported
N/A

7.0
QuickBooks Online
70%
QuickBooks Online ranks higher in 5/5 features
QuickBooks Online ranks higher in 5/5 features
Pay calculation

N/A
0 Ratings

7.2
72%
67 Ratings
Benefit plan administration

N/A
0 Ratings

6.2
62%
30 Ratings
Direct deposit files

N/A
0 Ratings

7.2
72%
63 Ratings
Salary revision and increment management

N/A
0 Ratings

7.1
71%
43 Ratings
Reimbursement management

N/A
0 Ratings

7.5
75%
44 Ratings
Customization

Clearbooks
Feature Set Not Supported
N/A

7.3
QuickBooks Online
73%
QuickBooks Online ranks higher in 2/2 features
QuickBooks Online ranks higher in 2/2 features
API for custom integration

N/A
0 Ratings

7.4
74%
53 Ratings
Plug-ins

N/A
0 Ratings

7.2
72%
56 Ratings
Security

Clearbooks
Feature Set Not Supported
N/A

8.1
QuickBooks Online
81%
QuickBooks Online ranks higher in 2/2 features
QuickBooks Online ranks higher in 2/2 features
Single sign-on capability

N/A
0 Ratings

8.1
81%
79 Ratings
Role-based user permissions

N/A
0 Ratings

8.2
82%
100 Ratings
Reporting & Analytics

Clearbooks
Feature Set Not Supported
N/A

8.0
QuickBooks Online
80%
QuickBooks Online ranks higher in 3/3 features
QuickBooks Online ranks higher in 3/3 features
Dashboards

N/A
0 Ratings

7.8
78%
119 Ratings
Standard reports

N/A
0 Ratings

8.4
84%
122 Ratings
Custom reports

N/A
0 Ratings

7.7
77%
111 Ratings
Inventory Management

Clearbooks
Feature Set Not Supported
N/A

7.3
QuickBooks Online
73%
QuickBooks Online ranks higher in 4/4 features
QuickBooks Online ranks higher in 4/4 features
Inventory tracking

N/A
0 Ratings

6.8
68%
44 Ratings
Automatic reordering

N/A
0 Ratings

7.5
75%
20 Ratings
Location management

N/A
0 Ratings

6.8
68%
20 Ratings
Manufacturing module

N/A
0 Ratings

8.0
80%
16 Ratings
Order Management

Clearbooks
Feature Set Not Supported
N/A

7.4
QuickBooks Online
74%
QuickBooks Online ranks higher in 7/7 features
QuickBooks Online ranks higher in 7/7 features
Pricing

N/A
0 Ratings

8.0
80%
54 Ratings
Order entry

N/A
0 Ratings

8.1
81%
52 Ratings
Credit card processing

N/A
0 Ratings

7.6
76%
63 Ratings
Cost of goods sold

N/A
0 Ratings

7.3
73%
66 Ratings
Order Orchestration

N/A
0 Ratings

7.5
75%
19 Ratings
End-to-end order visibility

N/A
0 Ratings

7.2
72%
18 Ratings
Order exception Resolution

N/A
0 Ratings

5.9
59%
17 Ratings
Attribute Ratings
- QuickBooks Online is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Clearbooks
70%
1 Rating

7.5
QuickBooks Online
75%
153 Ratings
Likelihood to Renew

Clearbooks
N/A
0 Ratings

10.0
QuickBooks Online
100%
22 Ratings
Usability

Clearbooks
N/A
0 Ratings

7.8
QuickBooks Online
78%
69 Ratings
Availability

Clearbooks
N/A
0 Ratings

10.0
QuickBooks Online
100%
7 Ratings
Performance

Clearbooks
N/A
0 Ratings

10.0
QuickBooks Online
100%
5 Ratings
Support Rating

Clearbooks
N/A
0 Ratings

6.9
QuickBooks Online
69%
66 Ratings
Implementation Rating

Clearbooks
N/A
0 Ratings

10.0
QuickBooks Online
100%
7 Ratings
Product Scalability

Clearbooks
N/A
0 Ratings

10.0
QuickBooks Online
100%
1 Rating
Likelihood to Recommend
Clearbooks
Various
NumerousInvestment Management, 51-200 employees
QuickBooks Online
QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
COO (Chief Operating Officer) / Creative Director
MileshkoMedia Production, 11-50 employees
Pros
Clearbooks
- SaaS, so accessible by anyone, anywhere in the world via a browser
- Clear and straight forward navigation
- Good choice of management reports
Various
NumerousInvestment Management, 51-200 employees
QuickBooks Online
- It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
- It enables me to do [an] organizational budget as well as a budget for each specific program
- It enables the accountant and the auditor access at any time for transparency
Executive Director
Grandma's Place, Inc.Non-profit Organization Management, 11-50 employees
Cons
Clearbooks
- Like any SaaS product, Clearbooks is continuously evolving and being improved
- Some of the reports still need some work
Various
NumerousInvestment Management, 51-200 employees
QuickBooks Online
- The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
- Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
- The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Chief Operating Officer
19 IDEASMarketing & Advertising, 11-50 employees
Pricing Details
Clearbooks
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Clearbooks Editions & Modules
—
Additional Pricing Details
—QuickBooks Online
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month
QuickBooks Online Editions & Modules
Edition
Simple Start | $251 |
---|---|
Plus | $751 |
Advanced | $1501 |
Self-Employed | $151 |
- per month
Additional Pricing Details
—Likelihood to Renew
Clearbooks
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 10.0
Based on 22 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
Principal
Adair Advisory GroupAccounting, 1-10 employees
Usability
Clearbooks
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 7.8
Based on 69 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Finance Manager
Michelle Jones Accountant, LLCAccounting, 1-10 employees
Reliability and Availability
Clearbooks
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 10.0
Based on 7 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.

Verified User
Manager in Finance and Accounting
Accounting Company, 11-50 employeesPerformance
Clearbooks
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 10.0
Based on 5 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Owner
Number Control Services LLCAccounting, 1-10 employees
Support Rating
Clearbooks
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 6.9
Based on 66 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.

Verified User
Manager in Customer Service
Cosmetics Company, 1-10 employeesImplementation Rating
Clearbooks
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 10.0
Based on 7 answers
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Principal Engineer
Adicot, Inc.Mechanical Or Industrial Engineering, 1-10 employees
Alternatives Considered
Clearbooks
Clearbooks was chosen 5 years ago as our accountant recommended it. There is an element of inertia in moving accounts packages.
Various
NumerousInvestment Management, 51-200 employees
QuickBooks Online
I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Founder
Sunderful Consulting, LLCAccounting, 1-10 employees
Scalability
Clearbooks
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 10.0
Based on 1 answer
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Principal Engineer
Adicot, Inc.Mechanical Or Industrial Engineering, 1-10 employees
Return on Investment
Clearbooks
- I am not sure that ROI is an appropriate measure for an accounts package. The cost is around £250/year, which is a tiny fraction of the cost of a bookkeeper/finance controller/finance director/CFO.
Various
NumerousInvestment Management, 51-200 employees
QuickBooks Online
- Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
- QuickBooks Online supports all the key functions of our company's accounting team.
- QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Accounting Manager
ManyChat Inc.Computer Software, 51-200 employees