Cleverbridge vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cleverbridge
Score 6.6 out of 10
N/A
Cleverbridge is an enterprise eCommerce solution with subscription management capability to drive growth.N/A
SAP Commerce Cloud
Score 8.3 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
CleverbridgeSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CleverbridgeSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
CleverbridgeSAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Cleverbridge
7.9
2 Ratings
3% above category average
SAP Commerce Cloud
8.2
68 Ratings
7% above category average
Product catalog & listings8.02 Ratings8.464 Ratings
Product management8.02 Ratings8.965 Ratings
Bulk product upload6.32 Ratings8.663 Ratings
Branding6.32 Ratings8.163 Ratings
Mobile storefront8.32 Ratings8.161 Ratings
Product variations9.42 Ratings8.360 Ratings
Website integration8.32 Ratings8.364 Ratings
Visual customization8.02 Ratings7.761 Ratings
CMS8.72 Ratings7.461 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Cleverbridge
8.7
2 Ratings
14% above category average
SAP Commerce Cloud
8.1
62 Ratings
7% above category average
Abandoned cart recovery8.02 Ratings8.015 Ratings
Checkout user experience9.42 Ratings8.261 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Cleverbridge
9.7
2 Ratings
16% above category average
SAP Commerce Cloud
8.2
54 Ratings
1% below category average
eCommerce security9.72 Ratings8.254 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Cleverbridge
8.2
2 Ratings
9% above category average
SAP Commerce Cloud
7.8
61 Ratings
4% above category average
Promotions & discounts8.32 Ratings7.760 Ratings
Personalized recommendations7.32 Ratings8.255 Ratings
SEO9.01 Ratings7.452 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Cleverbridge
8.8
2 Ratings
12% above category average
SAP Commerce Cloud
8.9
62 Ratings
13% above category average
Multi-site management8.32 Ratings8.658 Ratings
Order processing10.02 Ratings9.260 Ratings
Inventory management9.42 Ratings9.255 Ratings
Shipping9.01 Ratings8.956 Ratings
Custom functionality7.32 Ratings8.759 Ratings
Best Alternatives
CleverbridgeSAP Commerce Cloud
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CleverbridgeSAP Commerce Cloud
Likelihood to Recommend
6.6
(2 ratings)
8.6
(70 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
8.0
(1 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.0
(48 ratings)
Product Scalability
-
(0 ratings)
9.2
(48 ratings)
User Testimonials
CleverbridgeSAP Commerce Cloud
Likelihood to Recommend
Cleverbridge
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Read full review
SAP
SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
Read full review
Pros
Cleverbridge
  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Read full review
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
Read full review
Cons
Cleverbridge
  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Read full review
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
Read full review
Likelihood to Renew
Cleverbridge
No answers on this topic
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Read full review
Usability
Cleverbridge
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Read full review
SAP
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
Read full review
Support Rating
Cleverbridge
No answers on this topic
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
Read full review
Implementation Rating
Cleverbridge
No answers on this topic
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
Read full review
Alternatives Considered
Cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Read full review
SAP
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
Read full review
Scalability
Cleverbridge
No answers on this topic
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
Read full review
Return on Investment
Cleverbridge
  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Read full review
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
Read full review
ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts