Click2Magic vs. LiveAgent
Click2Magic vs. LiveAgent
Product | Rating | Most Used By | Product Summary | Starting Price |
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Click2Magic | N/A | Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a… | $18 per month | |
LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month |
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Entry-level Setup Fee | $39 Per Seat/Month, Billed Annually. | No setup fee | ||||||||||||||
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More Pricing Information |
Click2Magic | LiveAgent | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Click2Magic | LiveAgent | |
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Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Click2Magic | LiveAgent | |
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Likelihood to Recommend | 9.7 (5 ratings) | 8.2 (117 ratings) |
Likelihood to Renew | - (0 ratings) | 9.3 (4 ratings) |
Usability | - (0 ratings) | 8.0 (4 ratings) |
Support Rating | - (0 ratings) | 9.3 (24 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Click2Magic | LiveAgent | |
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Likelihood to Recommend | Tvisha Systems Pvt Ltd | QualityUnit, LLC |
Pros | Tvisha Systems Pvt Ltd | QualityUnit, LLC |
Cons | Tvisha Systems Pvt Ltd | QualityUnit, LLC |
Likelihood to Renew | Tvisha Systems Pvt Ltd No answers on this topic | QualityUnit, LLC |
Usability | Tvisha Systems Pvt Ltd No answers on this topic | QualityUnit, LLC |
Support Rating | Tvisha Systems Pvt Ltd No answers on this topic | QualityUnit, LLC |
Implementation Rating | Tvisha Systems Pvt Ltd No answers on this topic | QualityUnit, LLC |
Alternatives Considered | Tvisha Systems Pvt Ltd | QualityUnit, LLC |
Return on Investment | Tvisha Systems Pvt Ltd | QualityUnit, LLC |
ScreenShots | Click2Magic Screenshots | LiveAgent Screenshots |