What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.6 out of 100
Based on 34 reviews and ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 19 reviews and ratings
Feature Set Ratings
- Omnisend ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics
Email & Online Marketing

3.7
ClickDimensions
37%
6.9
Omnisend
69%
Omnisend ranks higher in 9/9 features
Omnisend ranks higher in 9/9 features
WYSIWYG email editor

5.1
51%
8 Ratings
6.1
61%
5 Ratings
Dynamic content

3.7
37%
10 Ratings
7.1
71%
5 Ratings
Ability to test dynamic content

1.6
16%
10 Ratings
6.6
66%
5 Ratings
Landing pages

1.6
16%
10 Ratings
6.5
65%
3 Ratings
A/B testing

3.6
36%
10 Ratings
6.6
66%
4 Ratings
Mobile optimization

2.1
21%
10 Ratings
6.5
65%
3 Ratings
Email deliverability reporting

4.0
40%
18 Ratings
6.2
62%
8 Ratings
List management

5.6
56%
9 Ratings
7.6
76%
5 Ratings
Triggered drip sequences

6.1
61%
9 Ratings
9.0
90%
3 Ratings
Lead Management

4.7
ClickDimensions
47%
Omnisend
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 4/4 features
ClickDimensions ranks higher in 4/4 features
Lead nurturing

6.8
68%
9 Ratings
N/A
0 Ratings
Lead scoring and grading

5.0
50%
9 Ratings
N/A
0 Ratings
Data quality management

3.0
30%
8 Ratings
N/A
0 Ratings
Automated sales alerts and tasks

4.0
40%
7 Ratings
N/A
0 Ratings
Campaign Management

2.5
ClickDimensions
25%
Omnisend
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Calendaring

4.0
40%
5 Ratings
N/A
0 Ratings
Event/webinar marketing

1.0
10%
6 Ratings
N/A
0 Ratings
Social Media Marketing

5.5
ClickDimensions
55%
Omnisend
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Social sharing and campaigns

8.0
80%
3 Ratings
N/A
0 Ratings
Social profile integration

3.1
31%
3 Ratings
N/A
0 Ratings
Reporting & Analytics

2.6
ClickDimensions
26%
5.9
Omnisend
59%
Omnisend ranks higher in 3/3 features
Omnisend ranks higher in 3/3 features
Dashboards

2.0
20%
9 Ratings
6.1
61%
4 Ratings
Standard reports

2.0
20%
9 Ratings
6.1
61%
5 Ratings
Custom reports

3.8
38%
7 Ratings
5.6
56%
2 Ratings
Platform & Infrastructure

4.4
ClickDimensions
44%
Omnisend
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 6/6 features
ClickDimensions ranks higher in 6/6 features
API

1.0
10%
5 Ratings
N/A
0 Ratings
Role-based workflow & approvals

1.0
10%
5 Ratings
N/A
0 Ratings
Customizability

2.5
25%
7 Ratings
N/A
0 Ratings
Integration with Salesforce.com

7.0
70%
2 Ratings
N/A
0 Ratings
Integration with Microsoft Dynamics CRM

7.1
71%
10 Ratings
N/A
0 Ratings
Integration with SugarCRM

8.0
80%
2 Ratings
N/A
0 Ratings
Pre-Send Testing

ClickDimensions
Feature Set Not Supported
N/A
6.5
Omnisend
65%
Omnisend ranks higher in 4/4 features
Omnisend ranks higher in 4/4 features
Link Tracking

N/A
0 Ratings
7.0
70%
2 Ratings
Image Validation

N/A
0 Ratings
6.5
65%
2 Ratings
Inbox Display

N/A
0 Ratings
6.5
65%
2 Ratings
Email Previews

N/A
0 Ratings
6.1
61%
2 Ratings
Attribute Ratings
- Omnisend is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

2.0
ClickDimensions
20%
10 Ratings
6.6
Omnisend
66%
5 Ratings
Likelihood to Renew

9.0
ClickDimensions
90%
1 Rating
Omnisend
N/A
0 Ratings
Usability

5.0
ClickDimensions
50%
3 Ratings
Omnisend
N/A
0 Ratings
Support Rating

1.0
ClickDimensions
10%
4 Ratings
Omnisend
N/A
0 Ratings
Likelihood to Recommend
ClickDimensions
ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Omnisend
It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
Marketing Director
Korstan CosmeticsApparel & Fashion, 1-10 employees
Pros
ClickDimensions
- The nurture campaign builder was great. Easy to use and to follow along with.
- The drop and drag editor was easy to use and you could start using it with no training.
- I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Sales & Marketing Support Specialist
Lasers ResourceBusiness Supplies and Equipment, 11-50 employees
Omnisend
- Provides a campaign booster to improve open and click rates
- Gathering of post-sale customer feedback
- Integrated SMS automation
- Reduces manual tasks by use of pre-built marketing automation workflows.
Digital Marketing Specialist
SyscoFood & Beverages, 10,001+ employees
Cons
ClickDimensions
- Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
- Managing customer preferences and subscriptions felt extremely convoluted
- Interfaces generally not intuitive
- Reporting was not in the class of competitors
- Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.

Verified User
Manager in Marketing
Marketing & Advertising Company, 11-50 employeesOmnisend
- More options to customize emails.
- Better customer service.
- Email scheduling.
Online Marketing Manager
CBD Essentials USAConsumer Goods, 1-10 employees
Pricing Details
ClickDimensions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ClickDimensions Editions & Modules
—
Additional Pricing Details
—Omnisend
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Required
$16
Starting Price
$0
Omnisend Editions & Modules
Edition
Free plan | $0 |
---|---|
Pro plan | $59 |
Standard plan | $16 |
- none
Additional Pricing Details
Omnisend offers three pricing plans: Free, Standard and Pro. Using Free plan you'll be able to explore all of Omnisend's features (emails, SMS, push notifications, popups, segmentation, analytics, etc), send up to 500 emails and push notifications, plus 60 SMS per month at no cost. The standard plan starts at $16 per month, you get everything in Free, unlimited web push notifications, a customer success manager and 24/7 support. From $59 per month, you can use Pro plan and send unlimited emails and push notifications, get advanced reporting features, a dedicated Customer Success Manager, and priority 24/7 support. You'll also get free SMS credits equal to the price of your plan.Likelihood to Renew
ClickDimensions
ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.

Verified User
Employee in Marketing
Information Technology and Services Company, 51-200 employeesOmnisend
No score
No answers yet
No answers on this topic
Usability
ClickDimensions
ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Omnisend
No score
No answers yet
No answers on this topic
Support Rating
ClickDimensions
ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Omnisend
No score
No answers yet
No answers on this topic
Alternatives Considered
ClickDimensions
Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Commercial Marketing Manager
Horizon DiscoveryBiotechnology, 201-500 employees
Omnisend
By far, Omnisend is my preferred mail software. The program has several customizations and options in the free plan that you do not receive on other mail software programs.

Verified User
Employee in Corporate
Construction Company, 1-10 employeesReturn on Investment
ClickDimensions
- Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
- Lead scoring helps develop more qualified leads.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Omnisend
- Within the first month we has return customers placing larger orders.
- Very easy for anyone on the team to set up, modify.
- Reporting for management is easy.

Verified User
Partner in Information Technology
Automotive Company, 51-200 employees