What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
40 Ratings
557 Ratings

ClickMeeting

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100
557 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

  • ClickMeeting ranks higher in 5 feature sets: Performance & Compatibility of Online Events Software, Screen Sharing, Online Meetings / Events, Online Events Collaboration, Online Events Security

Performance & Compatibility of Online Events Software

8.3

ClickMeeting

83%
7.4

Join.me

74%
ClickMeeting ranks higher in 4/4 features

High quality audio

9.0
90%
22 Ratings
8.3
83%
69 Ratings

High quality video

8.6
86%
22 Ratings
8.1
81%
72 Ratings

Low bandwidth requirements

7.5
75%
20 Ratings
6.5
65%
62 Ratings

Mobile support

8.3
83%
19 Ratings
6.7
67%
38 Ratings

Screen Sharing

8.3

ClickMeeting

83%
7.9

Join.me

79%
ClickMeeting ranks higher in 1/2 features

Desktop sharing

8.4
84%
22 Ratings
8.5
85%
76 Ratings

Whiteboards

8.2
82%
20 Ratings
7.3
73%
36 Ratings

Online Meetings / Events

8.4

ClickMeeting

84%
7.9

Join.me

79%
ClickMeeting ranks higher in 4/5 features

Calendar integration

8.4
84%
20 Ratings
8.5
85%
54 Ratings

Meeting initiation

8.4
84%
22 Ratings
8.3
83%
67 Ratings

Integrates with social media

8.6
86%
16 Ratings
6.8
68%
23 Ratings

Record meetings / events

8.2
82%
23 Ratings
8.0
80%
55 Ratings

Slideshows

8.4
84%
20 Ratings
7.9
79%
37 Ratings

Online Events Collaboration

8.9

ClickMeeting

89%
7.8

Join.me

78%
ClickMeeting ranks higher in 3/3 features

Live chat

8.8
88%
21 Ratings
8.4
84%
62 Ratings

Audience polling

9.0
90%
18 Ratings
7.4
74%
22 Ratings

Q&A

8.9
89%
17 Ratings
7.6
76%
28 Ratings

Online Events Security

8.3

ClickMeeting

83%
8.2

Join.me

82%
ClickMeeting ranks higher in 2/3 features

User authentication

8.4
84%
19 Ratings
8.2
82%
47 Ratings

Participant roles & permissions

7.7
77%
21 Ratings
8.1
81%
54 Ratings

Confidential attendee list

8.8
88%
20 Ratings
8.3
83%
36 Ratings

Attribute Ratings

  • Join.me is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

7.3

ClickMeeting

73%
23 Ratings
7.8

Join.me

78%
79 Ratings

Likelihood to Renew

ClickMeeting

N/A
0 Ratings
9.0

Join.me

90%
5 Ratings

Usability

8.4

ClickMeeting

84%
12 Ratings
9.9

Join.me

99%
8 Ratings

Support Rating

7.6

ClickMeeting

76%
12 Ratings
8.6

Join.me

86%
51 Ratings

Implementation Rating

ClickMeeting

N/A
0 Ratings
10.0

Join.me

100%
4 Ratings

Likelihood to Recommend

ClickMeeting

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Shane Skwarek | TrustRadius Reviewer

Join.me

I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
Anonymous | TrustRadius Reviewer

Pros

ClickMeeting

  • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
  • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
  • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
Anonymous | TrustRadius Reviewer

Join.me

  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
Anonymous | TrustRadius Reviewer

Cons

ClickMeeting

  • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
  • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
  • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
Anonymous | TrustRadius Reviewer

Join.me

  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
Donna-sue Carpenter | TrustRadius Reviewer

Pricing Details

ClickMeeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$25 per month

ClickMeeting Editions & Modules

Edition
Enterprise$1651
Live 25$252
Live 50$353
Live 100$604
Live 200$1195
Live 500$1396
Live 1000$2397
Automated 1000$2797
Automated 500$1798
Automated 200$1459
Automated 100$7510
Automated 50$4511
Automated 25$4012
  1. 500 - 5000
  2. up to 25 attendees
  3. up to 50 attendees
  4. up to 100 attendees
  5. up to 200 attendees
  6. up to 500 attendees
  7. up to 1000 attendees
  8. up to 500 attendees
  9. up to 200 attendees
  10. up to 100 attendees
  11. up to 50 attendees
  12. up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.

Join.me

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Join.me Editions & Modules

Edition
Lite$10.001
Pro$10.001
Business$10.001
  1. Month
Additional Pricing Details

Likelihood to Renew

ClickMeeting

No score
No answers yet
No answers on this topic

Join.me

Join.me 9.0
Based on 5 answers
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Anonymous | TrustRadius Reviewer

Usability

ClickMeeting

ClickMeeting 8.4
Based on 12 answers
Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.
Jakub Winiewski | TrustRadius Reviewer

Join.me

Join.me 9.9
Based on 8 answers
Join.me is one of the more basic/simple collaboration tools. Its usability for general users is good. It's simple, and fairly intuitive. For more advanced users however, it is rather basic, with not a lot of expandability. It has its set uses, and that's pretty much it. It's essentially a what you see is what you get platform.
Anonymous | TrustRadius Reviewer

Support Rating

ClickMeeting

ClickMeeting 7.6
Based on 12 answers
Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.
Anonymous | TrustRadius Reviewer

Join.me

Join.me 8.6
Based on 51 answers
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
Samarah Sardoni | TrustRadius Reviewer

Implementation Rating

ClickMeeting

No score
No answers yet
No answers on this topic

Join.me

Join.me 10.0
Based on 4 answers
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Chris Whisonant | TrustRadius Reviewer

Alternatives Considered

ClickMeeting

ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.
Isabella Grace | TrustRadius Reviewer

Join.me

If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickMeeting

  • Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
  • User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
  • Using ClickMeeting's tools directly impacts our user satisfaction and user growth.
Ewa Majewska | TrustRadius Reviewer

Join.me

  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
Gwen Pierre | TrustRadius Reviewer

Screenshots

Add comparison