What users are saying about
18 Ratings
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Top Rated
508 Ratings
18 Ratings
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Score 6 out of 100

Join.me

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Top Rated
508 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

ClickMeeting

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Shane Skwarek | TrustRadius Reviewer

Join.me

I think in general, Join.me has not been able to compete with the features of Zoom or the ease of Google Hangouts. It certainly works fine for web conferencing, but has not been able to keep up with the benefits of other solutions.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

ClickMeeting
5.9
Join.me
7.2
High quality audio
ClickMeeting
5.8
Join.me
7.9
High quality video
ClickMeeting
6.0
Join.me
7.9
Low bandwidth requirements
ClickMeeting
5.3
Join.me
6.7
Mobile support
ClickMeeting
6.5
Join.me
6.3

Screen Sharing

ClickMeeting
5.0
Join.me
7.9
Desktop sharing
ClickMeeting
5.2
Join.me
8.4
Whiteboards
ClickMeeting
4.8
Join.me
7.4

Online Meetings / Events

ClickMeeting
5.7
Join.me
7.5
Calendar integration
ClickMeeting
6.3
Join.me
8.2
Meeting initiation
ClickMeeting
6.0
Join.me
8.1
Integrates with social media
ClickMeeting
5.1
Join.me
5.7
Record meetings / events
ClickMeeting
5.8
Join.me
8.0
Slideshows
ClickMeeting
5.2
Join.me
7.6

Online Events Collaboration

ClickMeeting
5.5
Join.me
7.3
Live chat
ClickMeeting
5.3
Join.me
8.0
Audience polling
ClickMeeting
4.8
Join.me
6.5
Q&A
ClickMeeting
6.4
Join.me
7.4

Online Events Security

ClickMeeting
5.8
Join.me
7.8
User authentication
ClickMeeting
5.9
Join.me
7.9
Participant roles & permissions
ClickMeeting
5.6
Join.me
7.9
Confidential attendee list
ClickMeeting
5.8
Join.me
7.8

Pros

ClickMeeting

  • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
  • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
  • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
Anonymous | TrustRadius Reviewer

Join.me

  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
Anonymous | TrustRadius Reviewer

Cons

ClickMeeting

  • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
  • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
  • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
Anonymous | TrustRadius Reviewer

Join.me

  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
Donna-sue Carpenter | TrustRadius Reviewer

Likelihood to Renew

ClickMeeting

No score
No answers yet
No answers on this topic

Join.me

Join.me 9.0
Based on 5 answers
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Anonymous | TrustRadius Reviewer

Usability

ClickMeeting

No score
No answers yet
No answers on this topic

Join.me

Join.me 9.3
Based on 8 answers
Join.me is one of the more basic/simple collaboration tools. Its usability for general users is good. It's simple, and fairly intuitive. For more advanced users however, it is rather basic, with not a lot of expandability. It has its set uses, and that's pretty much it. It's essentially a what you see is what you get platform.
Anonymous | TrustRadius Reviewer

Support Rating

ClickMeeting

No score
No answers yet
No answers on this topic

Join.me

Join.me 8.4
Based on 33 answers
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
Samarah Sardoni | TrustRadius Reviewer

Implementation Rating

ClickMeeting

No score
No answers yet
No answers on this topic

Join.me

Join.me 10.0
Based on 2 answers
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Chris Whisonant | TrustRadius Reviewer

Alternatives Considered

ClickMeeting

Vimeo is the closest competitor to our organization. Vimeo hosts our online video library and luckily, it communicates with ClickMeeting well. If the demand for live webinars no longer existed, Vimeo would be next in line. However, at this time ClickMeeting remains our #1 due to integration, ease of access and design.
Marissa Roth | TrustRadius Reviewer

Join.me

[LogMeIn] is better remotely controlling computers and chatting but Join.me is better for meeting purposes. It also allows you to interact with your calendar. The two products are great with features to satisfy all. [LogMeIn] however is a lot more expensive for small businesses. I would choose Join.me for small businesses.
Kimberly Hammond | TrustRadius Reviewer

Return on Investment

ClickMeeting

  • It was an affordable software for what it delivered. We would have kept using it if the webinars had worked to drive business, or if we'd been able to drive more people to the webinars. Not ClickMeeting's fault. Great return on the investment in my mind.
Tyler Juhola | TrustRadius Reviewer

Join.me

  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
Gwen Pierre | TrustRadius Reviewer

Screenshots

Pricing Details

ClickMeeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickMeeting Editions & Modules

Edition
Enterprise$1651
Live 25$252
Live 50$353
Live 100$604
Live 200$1195
Live 500$1396
Live 1000$2397
Automated 1000$2797
Automated 500$1798
Automated 200$1459
Automated 100$7510
Automated 50$4511
Automated 25$4012
  1. 500 - 5000
  2. up to 25 attendees
  3. up to 50 attendees
  4. up to 100 attendees
  5. up to 200 attendees
  6. up to 500 attendees
  7. up to 1000 attendees
  8. up to 500 attendees
  9. up to 200 attendees
  10. up to 100 attendees
  11. up to 50 attendees
  12. up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.

Join.me

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Join.me Editions & Modules

Edition
Lite$10.001
Pro$10.001
Business$10.001
  1. Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ClickMeeting
5.7
Join.me
8.1

Likelihood to Renew

ClickMeeting
Join.me
9.0

Usability

ClickMeeting
Join.me
9.3

Support Rating

ClickMeeting
Join.me
8.4

Implementation Rating

ClickMeeting
Join.me
10.0

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