ClickTime vs. Harri vs. Brassring

We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.

Incentivized

Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job

Incentivized

Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.

Incentivized

• Easy to use once you get the hang of it.
• Many useful features in one place.
• Many options available when needing to drill-down in detail or analyze time categories.

Incentivized

• I9 is filled up with machine accuracy. The fact that it is not possible to override the system and hire someone without a proper and valid work permit, makes our lives more relaxed.
• Adding a new policy is done within a couple of hours... for the company that has close to 400 employees.
• Reporting is quick and very easy to handle. All of your data can be pulled from the phone!
• Managing interviews and handling hiring is extremely fast. everything is being done through three clicks.

• Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
• Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
• Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.

• The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
• The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
• Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.

Incentivized

• Isn't very clear on how to load your own templates
• The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email

• BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
• Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.

I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.

I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.

Just slow for what we are doing here

We have had a good response from ClickTime when we have needed to ask questions.

Incentivized

I have never had to use customer support on Harri’s website. I would say that this tells you a lot about the software itself - very user-friendly - which is why I scored it a 7! There have been a few times when it has taken me a while to work out errors on a page, for example, phone number formats. It would be useful if Harri were to provide more information e.g., if you were to hover over the telephone number, for example. It told you the way it wanted you to write it.

Incentivized

It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.

We purchased an out of the box solution and that worked well for us.

Incentivized

ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.

Incentivized

It was a very confusing Sales process at Fourth and with Harri, it was seamless and easy to use and communicate with their team.

SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated

Incentivized

• Allows us to bill 100% of time spent on each job
• Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
• Takes very little time to manage and enter time

Incentivized

• Using Harri we found that through its functions we were able to attract a large number of potential employees with skills suited to our needs.
• We were easily able to identify and reflect the great time gain and paperwork savings obtained by using this software.
• Harri allows the use of all the ATS tools present in this type of software, presenting itself as one of the most complete at a moderate cost.

Incentivized

• Kenexa has assisted us in identifying top talent within our target market of applicants.
• Kenexa may exclude potentially good associates that don't test well.
• Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity.

Incentivized