ClickUp vs. Kantata PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.7 out of 10
Small Businesses (1-50 employees)
ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide. ClickUp Brain² is deeply embedded into the workspace, offering conversational intake for project scoping and autonomous task generation. It can transform brainstorming docs…
$0
per month per seat
Kantata PSA
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
Kantata Cloud (formerly Mavenlink + Kimble) provides project management and collaboration software for small to mid-sized professional services companies. Features include resource management, project dependencies, time and expense tracking, file sharing, versatile user permissions, private messaging, planning and reporting.N/A
Pricing
ClickUpKantata PSA
Editions & Modules
Unlimited
$10
per month per user
Business
$19
per month per user
Enterprise
Custom
Premier
Contact Sales Team
per month per seat
Enterprise
Contact Sales Team
Offerings
Pricing Offerings
ClickUpKantata PSA
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
ClickUpKantata PSA
Considered Both Products
ClickUp
Chose ClickUp
ClickUp had a more all-in-one solution for all the issues we have been trying to solve at the agency as well as an integration into our finance system (NetSuite) which helped adoption by our finance team.
Chose ClickUp
They don't compare against ClickUp. I joined my current agency with ClickUp already in place, but the user experience is by far the best. It's super easy to learn and there are so many ways to streamline processes. You do need a dedicated person to learn and be the implementor …
Chose ClickUp
The flexibility of Clickup was important to us. The price is also more affordable than other tools which were also very important to us. We picked ClickUp because it gave us the most amount of flexibility, the most features, and the most reasonable cost. We are able to find …
Kantata PSA

No answer on this topic

Features
ClickUpKantata PSA
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.4
733 Ratings
8% above category average
Kantata PSA
-
Ratings
Task Management9.4733 Ratings00 Ratings
Resource Management8.5581 Ratings00 Ratings
Gantt Charts8.1533 Ratings00 Ratings
Scheduling8.6609 Ratings00 Ratings
Workflow Automation8.3582 Ratings00 Ratings
Team Collaboration9.2701 Ratings00 Ratings
Support for Agile Methodology8.7492 Ratings00 Ratings
Support for Waterfall Methodology8.4412 Ratings00 Ratings
Document Management8.0631 Ratings00 Ratings
Email integration7.7511 Ratings00 Ratings
Mobile Access7.5589 Ratings00 Ratings
Timesheet Tracking8.2489 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.7
377 Ratings
1% below category average
Kantata PSA
-
Ratings
Project & financial reporting7.7377 Ratings00 Ratings
User Ratings
ClickUpKantata PSA
Likelihood to Recommend
8.8
(733 ratings)
9.1
(50 ratings)
Likelihood to Renew
9.2
(37 ratings)
9.0
(6 ratings)
Usability
8.4
(86 ratings)
8.0
(8 ratings)
Availability
9.5
(6 ratings)
9.0
(2 ratings)
Performance
8.0
(5 ratings)
7.0
(3 ratings)
Support Rating
9.4
(46 ratings)
9.0
(8 ratings)
In-Person Training
-
(0 ratings)
9.0
(2 ratings)
Online Training
10.0
(2 ratings)
9.0
(2 ratings)
Implementation Rating
7.9
(7 ratings)
9.0
(5 ratings)
Configurability
8.0
(2 ratings)
8.2
(1 ratings)
Contract Terms and Pricing Model
5.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(2 ratings)
8.2
(1 ratings)
Product Scalability
8.9
(6 ratings)
9.0
(2 ratings)
Professional Services
5.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(2 ratings)
9.0
(2 ratings)
Vendor pre-sale
5.0
(2 ratings)
9.0
(2 ratings)
User Testimonials
ClickUpKantata PSA
Likelihood to Recommend
ClickUp
It's simplified literally everything in my life across all domains. There really isn't any situation I've ever found where I haven't suggested someone to start using ClickUp instead of their current workflows, whether that's basic iPhone apps they're using, or expensive tools they are already paying for. The only scenarios where it hasn't made sense to do it is for people running businesses that rely on integrated platforms for all business management; not that it's not a good fit, but things like integrated billing and map routers or invoice generators embedded in an existing software sometimes lock it out. But for everything else, be it work, school, sports, daily life, I probably pull 1-2 people over to ClickUp every week!
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Kantata (Kimble + Mavenlink)
It is appropriate and even exceeds expectations 90% of the time. It makes project tracking very easy and visually accessible for most cases. The only occasion where Mavenlink came slightly short was for a special project that required more interaction options among project members. I am certain there are ways to work around that issue, but we did not find them.
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Pros
ClickUp
  • Customization is huge for us! We do not have the aspects of standard project management, so having the ability to customize basically everything in ClickUp is amazing.
  • An outstanding free version of the software! We are a small nonprofit organization that cannot afford the robust levels of other software, so having access to SO MUCH for free is incredible.
  • The layout and organization of tasks, Spaces, folders, etc. is perfect. I love how I can see which task all of my subtasks belong to on my dashboard. And the option to change colors and icons for everything also really appeals to my obsessive brain.
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Kantata (Kimble + Mavenlink)
  • With Mavenlink when starting to assign tasks to people, set deadlines and milestones, and add files to our projects we can look at it all from a variety of perspectives, including a task tracker view and a Gantt chart view
  • Through Mavenlink each project also includes an activity stream where we can view all project details as they come up, as well as an activity feed for all the projects it is linked to.
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Cons
ClickUp
  • I would like to see when scheduling a task for someone, their available hours, as I am scheduling instead of having to go back to the workload view
  • I'd like easier UX and understanding of what all of the different levels of folders, lists, tasks, can do and what they should be used for
  • Notifications can be cleaned up
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Kantata (Kimble + Mavenlink)
  • The Gantt chart does not allow for baselines to be stored
  • There is no means to upload an excel task tracker and build a plan using an upload
  • The schedule does not allow for planning of holidays
  • The status report functionality needs to be improved
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Likelihood to Renew
ClickUp
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
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Kantata (Kimble + Mavenlink)
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
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Usability
ClickUp
In general, I think the usability is probably great. The reason I didn't give it as high of a score is because at the last 2 companies I worked at, they each used different software. So I was already used to those. Learning their UI isn't hard, but always a little annoying to learn something new.
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Kantata (Kimble + Mavenlink)
I think Kantata is one of the most robust and best project management tools out there for an organization like ours. However, some of our staff feel like it isn't as user-friendly as it could be. From a Director point of view or a Project Manager point of view, Kantata is exceptional. From the point of view of a task-doer, it could be more visually appealing. Also, the mobile version isn't great.
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Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Kantata (Kimble + Mavenlink)
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
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Performance
ClickUp
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
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Kantata (Kimble + Mavenlink)
Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
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Support Rating
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
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Kantata (Kimble + Mavenlink)
Kantata support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Kantata build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
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In-Person Training
ClickUp
No answers on this topic
Kantata (Kimble + Mavenlink)
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
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Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Kantata (Kimble + Mavenlink)
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
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Implementation Rating
ClickUp
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
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Kantata (Kimble + Mavenlink)
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
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Alternatives Considered
ClickUp
For me the customizability of ClickUp was unmatched. It really felt like there was no limit on what I could use it for and how I could organize things. For specific features, their Docs are really my favorite part. The customizability and ability to directly link to related tasks/docs/etc. is incredible. The closest I've found to it is Notion, but Notion is not as user friendly and doesn't offer all of the other capabilities that ClickUp does. When I first started using ClickUp, their pricing played a huge factor too. I thought their pricing was the most reasonable given the number of capabilities it came with. However, that's definitely changed over the years. They have a bad habit of moving certain functionalities from one tier up to a higher one. Or they put a one-time usage limit on a certain feature and once it runs out, you're forced to upgrade. Their pricing has become less competitive because of it
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Kantata (Kimble + Mavenlink)
We have since switched over to JIRA and let me tell you, it was probably the best decision we have made as a company. We chose Mavenlink based on promises from the sales team about future roadmap work that really never happened. We thought Mavenlink would easily integrate with our billing software but we couldn't have been more wrong. We ended up never utilizing Mavenlink invoices as they don't even allow you to fully customize your invoices that go out to clients!
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Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Kantata (Kimble + Mavenlink)
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
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Return on Investment
ClickUp
  • Allows us to meet from anywhere in the world.
  • Allow us to provide reports and updates via computer to leadership.
  • Leadership in our organization have praised IT for the use of ClickUp because the tool is exactly what was needed. Before, we were depending on spreadsheets to keep track of work.
  • ClickUp brings organizatins together in ways that other software has not. It provides everything we lacked and needed to get out organization up to the standard as other large universities.
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Kantata (Kimble + Mavenlink)
  • Manvenlink is perfect for showing expenses and income over time and across people.
  • Manvenlink is adaptable for the integration and automation of the processes of each of our projects in order to optimize resources and improve operational performance.
  • Mavenlink allows us to determine if our projects are profitable or not, as well as save significant time by automating components such as recurring tasks and having templates, among other things.
  • Manvenlink is advantageous for our operations due to its simple portfolio management of our projects: manage several projects at once and receive a complete perspective of the development of each one at a glance.
  • Manvenlink kindly provides us with robust discussion threads, access restrictions, and built-in document management, allowing us to contextualize communications.
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ScreenShots

ClickUp Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Kantata PSA Screenshots

Screenshot of real-time project status tracking.Screenshot of visualizations that help track resources with confidence.Screenshot of at a glance capacity and staffing monitoring.Screenshot of financials and project margin monitoring.Screenshot of revenue tracking, to scale a business with confidence.