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Clio vs. 8am™ MyCase vs. PracticePanther

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clio

    Score8.2 out of 10
    N/AClio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.

    $49

    per month

    8am™ MyCase

    Score8.6 out of 10
    N/A8am MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…

    $49

    per month per user

    PracticePanther

    Score6.2 out of 10
    N/APracticePanther is a legal case management software for attorneys with features like customized workflows, simplified time tracking and billing, native online payment processing, and client portals designed to increase firm efficiency. The software comes with data migration at no additional cost, as well as live training and support to help firms to get up and running quickly. PracticePanther's goals are to help firms to: Save 8+ hours per week on admin…

    $59

    per month per user

    Pricing
    Clio8am™ MyCasePracticePanther
    Editions & Modules
    EasyStart
    $49
    per user/per month
    Clio Grow
    $59
    per user/per month
    Essentials
    $89
    per month per user
    Advanced
    $129
    per month per user
    Complete
    $159
    per month per user
    Basic
    $49
    per month per user
    Pro
    $99
    per month per user
    Advanced
    $119
    per month per user
    Solo Plan (Billed Annually)
    $49
    per month per user
    Solo Plan (Billed Monthly)
    $59
    per month per user
    Essential Plan (Billed Annually)
    $69
    per month per user
    Essential Plan (Billed Monthly)
    $79
    per month per user
    Business Plan (Billed Annually)
    $89
    per month per user
    Business Plan (Billed Monthly)
    $99
    per month per user
    Offerings
    Pricing Offerings
    Clio8am™ MyCasePracticePanther
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.Discount available for annual billing.Data migration, live training, and support available at no additional cost.
    More Pricing Information
    Community Pulse
    Clio8am™ MyCasePracticePanther
    Considered Multiple Products
    Clio
    Chose Clio
    CLIO Grow is custom-tailored for law firms to use off the shelf with some advanced customization options. CLIO Grow has some superior API integration options that integrate with answering services, online chatbot, website contact forms to capture new leads and automatically …
    Incentivized
    Chose Clio
    I switched from MyCase to Clio and haven't looked back. MyCase is decent, but I felt like I could use basic timekeeping/invoicing software for less $$ than MyCase.

    Clio has more features, and looks to be working to continually improve.
    Incentivized
    Chose Clio
    The UI is far better than MyCase. For RocketMatter, it was 6 vs. half dozen. But for a dumb name, our firm may have chosen rocket matter. They do many of the same things.

    Clio has the gravitas of having been first and longest to the cloud based law practice management system. …
    Incentivized
    Chose Clio
    Clio offers integrations such as Microsoft 365, Google Workspace, QuickBooks, Zoom, Dropbox, and more. This allows me to customize my tech stack to fit my specific needs. Clio’s mobile app is more feature-rich, offering time tracking, document access, calendaring, and even …
    Incentivized
    Chose Clio
    Clio has more integrations and costs more.
    Incentivized
    8am
    Chose 8am™ MyCase
    LawPay is how I started my journey. It has been an excellent payment processor for my practice. CosmoLex is the platform I used previously - it just wasn't as robust as MyCase. I've worked in Clio environments with co-counsel on several projects. I think MyCase to Clio is a …
    Incentivized
    Chose 8am™ MyCase
    Carpe Diem was used at larger firms and it may have been the settings, but it was much harder to use.

    Clio was fine, but I love the partnership that MyCase has with LawPay
    Incentivized
    Chose 8am™ MyCase
    Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire …
    Incentivized
    Chose 8am™ MyCase
    Clio was really hard to set up (even adding clients) back in 2013. It was also way more expensive than MyCase. I've also looked into Lawcus, Practice Panther, and a few others. I decided to stay with MyCase because they add new features all the time, and it's a local company.
    Incentivized
    Chose 8am™ MyCase
    I prefer MyCase over the alternative practice management services out there simply because it's easy to use and straightforward. The user interface is clean and intuitive. Practice Panther comes close in that regard but still feels clunky and out dated. It makes me feel like …
    Incentivized
    Chose 8am™ MyCase
    Much more affordable and easier to use.
    Incentivized
    PracticePanther
    Chose PracticePanther
    I used Clio and Clio Grow. What Practice Panther is missing is the side that Clio grows offers. A more robust way on the intake/marketing side. You can use mail chip with Practice Panther but that integration is limited. However, there is a much better software called Lawmatics …
    Incentivized
    Chose PracticePanther
    PracticePanther is much easier and much more user friendly for what I need.
    Incentivized
    Key User Insights
    Would buy again
    59%
    Would buy again
    10 Answers
    92%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    59%
    Delivers good value for the price
    10 Answers
    91%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    53%
    Happy with the feature set
    9 Answers
    92%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    56%
    Lived up to sales and marketing promises
    9 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    53%
    Implementation went as expected
    9 Answers
    92%
    Implementation went as expected
    11 Answers
    No answers on this topic
    User Ratings
    Clio8am™ MyCasePracticePanther
    Likelihood to Recommend
    9.2
    (27 ratings)
    8.9
    (15 ratings)
    8.2
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (5 ratings)
    8.6
    (9 ratings)
    9.1
    (1 ratings)
    Support Rating
    6.4
    (4 ratings)
    9.3
    (5 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Clio8am™ MyCasePracticePanther
    Likelihood to Recommend
    Clio
    Clio allows our law firm to track all aspects of a matter, such as documents, emails, time entries, tasks, and notes, in one place. This is ideal for our mid-sized law firm, which handles general litigation, personal injury, and family law. A feature we appreciate is the client portal's secure way to share updates, documents, and invoices.
    Incentivized
    Read full review
    8am
    It is great for taking credit card payments, managing calendars, sharing and accepting document uploads and maintaining digital files. The app is better than nothing, however is vastly inferior to the web version. The time entries should show on the first screen whether they are marked as billable or non-billable without having to enter each specific time entry
    Incentivized
    Read full review
    PracticePanther
    It is perfect for law management as it has integrations with Lawpay, which is specific for operating and trust account billing. I am able to create custom intakes for a client to fill out, automated with a task when submitted, and then review and response. I am also able to use the forms for internal use to enter information and use templates to populate those fields onto documents that I create.
    Incentivized
    Read full review
    Pros
    Clio
    • Provides an interface with NextChapter Bankruptcy.
    • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
    • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
    Incentivized
    Read full review
    8am
    • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
    • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
    • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
    Incentivized
    Read full review
    PracticePanther
    • Ease of Use
    • Ease of Adding Time and Expenses to Accounts
    • Ease of Seeing Aging Accounts
    Incentivized
    Read full review
    Cons
    Clio
    • Document management. It's still far easier for me to create Word templates and just use Word.
    • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
    • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
    • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
    • Case notes. This feature may be useful for high-volume practices, but I never use it.
    Incentivized
    Read full review
    8am
    • Use of AI (should not be integrated into MyCase, especially with legal services that require a high-level of confidentiality which AI cannot guarantee)
    • Payment Reconciliation (sometimes invoices don't show up, nothing in Help Center about how to remedy)
    • Billing (doesn't consider that billing contacts for a case may change based on who can pay)
    Incentivized
    Read full review
    PracticePanther
    • Want to easily be able to customize matter information and haven't figured out how to do it.
    Incentivized
    Read full review
    Likelihood to Renew
    Clio
    We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
    Incentivized
    Read full review
    8am
    I don't personally handle whether or not we renew our subscriptions to platforms but it's very integral to our work so I doubt we'd get rid of it
    Incentivized
    Read full review
    PracticePanther
    No answers on this topic
    Usability
    Clio
    Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
    Incentivized
    Read full review
    8am
    It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
    Incentivized
    Read full review
    PracticePanther
    Very easy to use and intuitive. This does not require complex data entry or toggling between multiple screens.
    Incentivized
    Read full review
    Support Rating
    Clio
    When I contact them, I am told that the person who can help me cannot be reached but that I should call back. When I call, I cannot get ahold of anyone who can help. Sales/support does not respond to my emails. Maybe if you are part of a large firm they treat you differently.
    Read full review
    8am
    One of the things we liked most about Tabs3 when we used that system was its support. PracticePanther was step behind in support when we switched to it, but when we switched to MyCase, it actually seems to be a step ahead of Tabs3. The chat support feature has saved me hours on dealing with issues both internally with users and externally with clients trying to navigate the client portal.
    Incentivized
    Read full review
    PracticePanther
    I love the Support team. Available through chat on any screen on your practice panther. They say they respond within 24 hours but it's usually at most 3 hours and they direct you a solution or that confirm no available solution. The team at PP is always helpful and know how to follow up with issues in a timely manner.
    Incentivized
    Read full review
    Online Training
    Clio
    No answers on this topic
    8am
    We love the program.
    Incentivized
    Read full review
    PracticePanther
    No answers on this topic
    Implementation Rating
    Clio
    No answers on this topic
    8am
    None. This thing is a no brainer for a small law firm.
    Incentivized
    Read full review
    PracticePanther
    No answers on this topic
    Alternatives Considered
    Clio
    We did not use any other practice management software, but I did evaluate Rocket Matter as a potential alternative. Rocket Matter does not have the same robust intake software that Clio Grow does and therefore it was not even a plausible alternative for us to implement. Clio is constantly updating and evolving based on feedback from users and that makes it the kind of program that can grow with your business needs.
    Incentivized
    Read full review
    8am
    Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
    Incentivized
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    PracticePanther
    PracticePanther is much easier and much more user friendly for what I need.
    Incentivized
    Read full review
    Return on Investment
    Clio
    • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
    • More accessible from more places. I was able to continue working during a two week trip to the beach.
    • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
    Incentivized
    Read full review
    8am
    • Organization: I know where to go for my case details
    • Efficiency: I just leave a window open on one screen logged into mycase and I can instantly modify/update matter details
    • Billing: integrated credit card payments/invoice updating is nice. Invoicing is a lot easier than prior platforms I used given you can email the invoice out directly from the platform, and see when it has been viewed.
    Incentivized
    Read full review
    PracticePanther
    • I have been able to expedite time reviewing a file, organizing information so less time spent on workers.
    • The automated organization through integrations, like dropbox, to organize all my matters in a uniform manner. Saves time.
    • Ease of use has saved on training as instructions can be implemented directly on workflows. Saves time. Each time it saves a worker time, I am more efficient and my return on investment is apparent.
    Incentivized
    Read full review
    ScreenShots

    8am™ MyCase Screenshots

    Screenshot of the main dashboardScreenshot of a case overviewScreenshot of trust accountingScreenshot of the billing dashboardScreenshot of time and expense reporting

    PracticePanther Screenshots

    Screenshot of Dashboard - Mobile FriendlyScreenshot of DashboardScreenshot of CalendarScreenshot of Time TrackingScreenshot of InvoicesScreenshot of Document Management