Cloud 9 Software vs. Intergy EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloud 9 Software
Score 8.9 out of 10
N/A
Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 states they have successfully deployed their cloud-based practice management software at more than 1,500 locations, and currently connects almost 15,000 individual users from…N/A
Intergy EHR
Score 7.0 out of 10
N/A
Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows. The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient…N/A
Pricing
Cloud 9 SoftwareIntergy EHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cloud 9 SoftwareIntergy EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Cloud 9 SoftwareIntergy EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Cloud 9 Software
-
Ratings
Intergy EHR
6.5
22 Ratings
17% below category average
Real-time eligibility verification00 Ratings6.020 Ratings
Claims management00 Ratings7.220 Ratings
Coding00 Ratings6.418 Ratings
Patient billing00 Ratings6.521 Ratings
Financial Reporting00 Ratings6.421 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Cloud 9 Software
-
Ratings
Intergy EHR
7.0
24 Ratings
13% below category average
Rule-based scheduling00 Ratings5.321 Ratings
Automated appointment reminders00 Ratings7.219 Ratings
Automated patient check-in00 Ratings7.311 Ratings
Multi-location support00 Ratings7.621 Ratings
Calendar interface00 Ratings7.517 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Cloud 9 Software
-
Ratings
Intergy EHR
7.0
25 Ratings
4% below category average
Charting / document management00 Ratings7.425 Ratings
Templates00 Ratings7.024 Ratings
Patient portal00 Ratings7.021 Ratings
Mobile/tablet support00 Ratings7.213 Ratings
Fax integration00 Ratings7.017 Ratings
Integration with other EMR and PM systems00 Ratings7.416 Ratings
Workflow automation00 Ratings5.619 Ratings
Speech recognition00 Ratings6.411 Ratings
Customization00 Ratings7.225 Ratings
E-prescribing00 Ratings7.324 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Cloud 9 Software
-
Ratings
Intergy EHR
7.4
25 Ratings
12% below category average
HIPAA compliance00 Ratings7.524 Ratings
Role-based permission levels00 Ratings7.425 Ratings
Data backups and redundancy00 Ratings7.323 Ratings
Local mode / networking failsafe00 Ratings7.317 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Cloud 9 Software
-
Ratings
Intergy EHR
6.5
25 Ratings
19% below category average
Task tracking00 Ratings7.224 Ratings
Specialty-specific workflows00 Ratings5.623 Ratings
Multi-office / multi-physician capabilities00 Ratings6.721 Ratings
Best Alternatives
Cloud 9 SoftwareIntergy EHR
Small Businesses

No answers on this topic

athenaClinicals
athenaClinicals
Score 9.0 out of 10
Medium-sized Companies

No answers on this topic

CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cloud 9 SoftwareIntergy EHR
Likelihood to Recommend
8.7
(8 ratings)
7.3
(25 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
5.9
(3 ratings)
Availability
-
(0 ratings)
8.0
(2 ratings)
Performance
-
(0 ratings)
7.0
(1 ratings)
Support Rating
9.1
(1 ratings)
8.2
(9 ratings)
Implementation Rating
7.3
(1 ratings)
3.0
(1 ratings)
User Testimonials
Cloud 9 SoftwareIntergy EHR
Likelihood to Recommend
Cloud 9 Software
Charting is easy. Clicking on all that tabs at each appointment. That makes it a lot quicker when charting. I would like to see a new tab to view X-rays. When I have to scroll through all the photos to view when we took the last x-rays, it’s a lot because we take photos at every appointment.
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Greenway Health
How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?) Can your system produce customized reports on the fly, is the data real time or lagging? Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
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Pros
Cloud 9 Software
  • Awesome support via chat and phone
  • Rewards program
  • Cloud based
  • Multiple ways to do each task
  • Personal customer experience
  • User friendly software
  • Offer online classes and yearly meetings
  • Platform to make changes and requests - yes they implement the ideas frequently as well
  • The training staff was outstanding!
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Greenway Health
  • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
  • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
  • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
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Cons
Cloud 9 Software
  • I wish the check out process could be a little more simplified.
  • I feel I do a lot more clicking with the mouse with opening and closing screens.
  • When clicking on a patient in the schedule I wish it showed who I'm calling to verify and appointment without opening the patients chart.
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Greenway Health
  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
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Likelihood to Renew
Cloud 9 Software
Easy to use!
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Greenway Health
No answers on this topic
Usability
Cloud 9 Software
Easy peasy! Easy to navigate and start using from day one!
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Greenway Health
Very user friendly and efficient
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Support Rating
Cloud 9 Software
I have spoken to several support members along the way, and everyone is super helpful and exited to find a solution. Everyone is courtesy and patient. I had a problem that I could not figure out on my own and just with my description, I was given clear step by step instructions to get it solved!
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Greenway Health
Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
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Implementation Rating
Cloud 9 Software
Better training/trainors
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Greenway Health
Track all hours and don't sign off on anything if you are not 100% happy.
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Alternatives Considered
Cloud 9 Software
The non-server version of Ortho2 we were already using would have cost a significant amount to merge our three separate office databases. Cloud 9 already had parameters set to be able to do this. All of our documents and images transferred over with just minor issues- like where would our online forms go that Cloud 9 did not have an automatic home for. Cloud 9, on the other hand, does not have nifty image layout options, their letter editor is a cranky non-Word program I do not like, and creating custom reports is definitely easier in Ortho2.
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Greenway Health
We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
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Return on Investment
Cloud 9 Software
  • We could access everything from home during Covid shutdowns since it’s cloud based.
  • Negative would be more time editing photos & more clicks to get to things.
  • It has also made billing and insurance claims easier.
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Greenway Health
  • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
  • Claim Tracker allows practices to have a real time view of all unpaid claims.
  • The E&M calculator helps providers choose the appropriate code for billing compliance.
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ScreenShots

Intergy EHR Screenshots

Screenshot of Patient chartScreenshot of Visit noteScreenshot of Claims managementScreenshot of Analytics CQM dashboardScreenshot of Analytics financial performance dashboardScreenshot of Mobile EHR patient chart