TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloudflare

    Score9 out of 10
    N/ACloudflare’s connectivity cloud is a unified platform of cloud-native services designed to help enterprises regain control over their IT environments. Powered by an intelligent, programmable global cloud network, it is built to offer security, performance, visibility, and reliability.

    $20

    per month

    Zscaler Internet Access

    Score8.9 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    CloudflareZscaler Internet Access
    Editions & Modules
    Pro
    $20
    per month
    Business
    $200
    per month
    Free
    Free
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudflareZscaler Internet Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CloudflareZscaler Internet Access
    Considered Both Products
    Cloudflare
    Chose Cloudflare
    Cloudflare's product offering is more mature and has demonstrated success in preventing some of the largest DDoS attacks observed. Cloudflare also continues to reinvest in their core product offering to ensure they maintain a position as leader in the cybersecurity space.
    Incentivized
    Chose Cloudflare
    Cloudflare is complex to set up but is still better suited to our environment.
    Incentivized
    Chose Cloudflare
    Cloudflare can't compare to the reliability and ease of setup configuration.
    Incentivized
    Chose Cloudflare
    Cloudflare has TCO is more reasonable. The pricing is quite competitive
    Incentivized
    Chose Cloudflare
    It was a very lengthy process evaluating the differences and abilities of each of the products that were on our final review list, having to look at exactly what our requirements are from a security side as well as from a business perspective, and we found that the offerings …
    Incentivized
    Chose Cloudflare
    Cloudflare has more features, is easy to use, and customer support is better.
    Incentivized
    Zscaler
    Chose Zscaler Internet Access
    We keep using the other products, but for network traffic Zscaler Internet Access tends to be the best solution, although for Infoblox we are using their DNS solution, and for CrowdStrike, we are focusing on other items more related to EDR than network.
    Incentivized
    Chose Zscaler Internet Access
    In terms of features, Zscaler Internet Access (ZIA) is way ahead.
    Incentivized
    Chose Zscaler Internet Access
    Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    171 Answers
    99%
    Would buy again
    284 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    165 Answers
    98%
    Delivers good value for the price
    245 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    171 Answers
    99%
    Happy with the feature set
    284 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    144 Answers
    97%
    Lived up to sales and marketing promises
    207 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    154 Answers
    93%
    Implementation went as expected
    227 Answers
    Features
    CloudflareZscaler Internet Access
    DDoS Protection
    Comparison of DDoS Protection features of Cloudflare and Zscaler Internet Access
    Feature
    Cloudflare
    8.4
    6 Ratings
    4% below category average
    Zscaler Internet Access
    -
    Ratings
    Automatic Scalability9.47 Ratings00 Ratings
    Mitigation SLA8.87 Ratings00 Ratings
    Security policy management8.67 Ratings00 Ratings
    WAF capabilities8.67 Ratings00 Ratings
    Request rate limiting7.87 Ratings00 Ratings
    Traffic filtering7.67 Ratings00 Ratings
    Bot detection8.07 Ratings00 Ratings
    Global threat intelligence8.87 Ratings00 Ratings
    Real-time analytics and reporting7.87 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of Cloudflare and Zscaler Internet Access
    Feature
    Cloudflare
    -
    Ratings
    Zscaler Internet Access
    5.0
    2 Ratings
    55% below category average
    Multi-Factor Authentication00 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Cloudflare and Zscaler Internet Access
    Feature
    Cloudflare
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    11% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Cloudflare and Zscaler Internet Access
    Feature
    Cloudflare
    -
    Ratings
    Zscaler Internet Access
    8.5
    216 Ratings
    7% above category average
    Network Analytics00 Ratings8.7217 Ratings
    Threat Recognition00 Ratings8.3214 Ratings
    Vulnerability Classification00 Ratings8.5191 Ratings
    Automated Alerts and Reporting00 Ratings8.2205 Ratings
    Threat Analysis00 Ratings8.8203 Ratings
    Threat Intelligence Reporting00 Ratings8.5199 Ratings
    Automated Threat Identification00 Ratings8.5192 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Cloudflare and Zscaler Internet Access
    Feature
    Cloudflare
    -
    Ratings
    Zscaler Internet Access
    8.9
    262 Ratings
    4% above category average
    Continuous Verification00 Ratings8.7245 Ratings
    Secure Web Gateways00 Ratings9.0236 Ratings
    Network Flow Control00 Ratings8.1217 Ratings
    Network Traffic Analysis00 Ratings8.9219 Ratings
    Segmentation Leveraging00 Ratings8.6194 Ratings
    Admin Access Control00 Ratings9.1230 Ratings
    Network Data Encryption00 Ratings8.8207 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    Best Alternatives
    CloudflareZscaler Internet Access
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    Forescout Vistaro Platform
    Score6.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudflareZscaler Internet Access
    Likelihood to Recommend
    9.2
    (192 ratings)
    9.0
    (295 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    8.4
    (6 ratings)
    Usability
    8.6
    (8 ratings)
    8.8
    (279 ratings)
    Availability
    9.1
    (2 ratings)
    7.3
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    5.5
    (1 ratings)
    Support Rating
    6.6
    (154 ratings)
    7.1
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    8.6
    (2 ratings)
    8.4
    (2 ratings)
    Configurability
    9.0
    (1 ratings)
    8.4
    (2 ratings)
    Ease of integration
    9.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    8.4
    (3 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    CloudflareZscaler Internet Access
    Likelihood to Recommend
    Cloudflare
    Cloudflare has features as a CDN/Gateway/Reverse Proxy that simply don't exist in other solutions. Having so many capabilities under a single platform, with solid support and high uptime, has been essential. I would recommend it for hobby projects all the way to enterprise scale. There's a lot of push around AI and workers. Some feel like Cloudflare is following the hype. But after reading a lot about the new features, a decent amount of them has real value.
    Incentivized
    Read full review
    Zscaler
    I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.
    Incentivized
    Read full review
    Pros
    Cloudflare
    • The best part is the content delivery network. Cloudflare has a large network of data centres around the world that helps cache and delivers content quickly to our customers.
    • Cloudflare offers us with a fast and reliable DNS service and with the world class features such as Cloudflare workers, SSL verification, certificate management and web application firewall. When all of these are combined together, it provides very strict security for our organization.
    • One of the most important feature that we use is the analytics and threat detection. It provides us with the real time insights of all the threats originating from multiple locations and landing on our websites.
    Incentivized
    Read full review
    Zscaler
    • Provides a secure VPN connection point for endpoint connectivity.
    • Provides the VPN connectivity in a fast and reliable connection state.
    • Very dependable, once connected the connection stays up and there's no fuss.
    • Very good at letting you know when you are not authenticated.
    • Very easy to authenticate and regain access when your session times out.
    Incentivized
    Read full review
    Cons
    Cloudflare
    • In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy.
    • Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions.
    • While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies.
    Incentivized
    Read full review
    Zscaler
    • ZS CLI support to turn off ZIA and ZDX service specifically on mac.
    • Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).
    Incentivized
    Read full review
    Likelihood to Renew
    Cloudflare
    lower cost
    Incentivized
    Read full review
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    Cloudflare
    Everything is extremely concise and all settings apply immediately and take effect globally. There is no reason to explicitly plan/think in terms of individual regions as one would have to traditional cloud offerings (AWS, OCI, Azure). All Cloudflare products integrate seamless as part of a single pipeline that executes from request to response.
    Incentivized
    Read full review
    Zscaler
    Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.
    Incentivized
    Read full review
    Reliability and Availability
    Cloudflare
    In 6+ years of relying on Cloudflare, I think we experienced one or two brief outages that were Cloudflare's fault.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Performance
    Cloudflare
    Their Argo for the global network is the core feature we love.
    Incentivized
    Read full review
    Zscaler
    There are often performance issues reported
    Incentivized
    Read full review
    Support Rating
    Cloudflare
    While I have had good support in the past from Cloudflare's technical support team, I have had some terrible experiences with billing support. I have had multiple tickets sent to their billing support that I will never receive a reply to for over a month. When I finally do get a reply, it has been an automated email that never gives me an answer to my question.
    Incentivized
    Read full review
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
    Read full review
    Implementation Rating
    Cloudflare
    Very well executed implementation where our team was able to handle the implementation with guidance.
    Incentivized
    Read full review
    Zscaler
    good the engineer give excellent support and eplanation
    Incentivized
    Read full review
    Alternatives Considered
    Cloudflare
    Nothing like it. Organizations can utilize these Cloudflare products to enhance their online presence by improving security, performance, reliability, and developer efficiency. Cloudflare is an American company that delivers services such as DNS, a content delivery network (CDN), and various other additional services to make websites faster and more secure. Cloudflare is used by over 26 million sites, resulting in the processing of more than 1 billion IP addresses each day.
    Incentivized
    Read full review
    Zscaler
    The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.
    Incentivized
    Read full review
    Scalability
    Cloudflare
    They are built for scale and have the capacity to handle all the traffic we could ever expect to get.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Return on Investment
    Cloudflare
    • Immediate ROI on Registrar and DNS hosting while giving a single plane of glass to managing both with domain registrations at cost, and no cost DNS hosting
    • WAF helped us move at risk servers/applications into a protected state allowing us to perform remediations at a measured pace and get them done right instead of band aide solutions.
    • CDN proxying increase the speed of our website while simultaneously reducing server load.
    • DMARC management and report interpretation allow use to identify weak points in our email systems, remediate and move to stricter policies without significantly increasing staff time spent managing it.
    Incentivized
    Read full review
    Zscaler
    • I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.