CloudFoundry vs. Heap

It's well suited if:

• The organization has large number of applications that needs to be deployed frequently.
• The organization is tied to the DevOps mindset.
• The organization has programs in different languages.
• The applications does not need EJB's support that servers like web logic provide.

It's less suited if:

• The applications needs security configuration within the same CloudFoundry instance.
• The organization, for whatever reason does not want developers to manage the instances.

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Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app

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• Support for Orgs and Spaces that allow for managing users and deployables within a large organization.
• Easy deployment, deploying code is as simple as executing single line from CLI, thanks to build-packs.
• Solid and rich CLI, that allows for various operations on the instance.
• Isolated Virtual Machines called Droplets, that provide clean run time environment for the code. This used to be a problem with Weblogic and other application servers, where multiple applications are run on the same cluster and they share resources.
• SSH capability for the droplet (isolated VM's are called droplets), that allows for real time viewing of the App code while the application is running.
• Support for multiple languages, thanks to build-packs.
• Support for horizontal scaling, scaling an instance horizontally is a breeze.
• Support for configuring environment variable using the service bindings.
• Supports memory and disk space limit allocation for individual applications.
• Supports API's as well as workers (processes without endpoints)
• Supports blue-green deployment with minimal down time

Incentivized

Independently Invited by TrustRadius

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• Realtime interactions which are captured automatically is a unique feature which no other product offers.
• Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
• Detailed customer behaviours can be studied with captured replay sessions
• Due to all the above points - it helped to improve customer experience

Incentivized

Independently Invited by TrustRadius

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• Does not support stateful containers and that would be a nice to have.
• Supports showing logs, but does not persist the logs anywhere. This makes relying on Cloud Foundry's logs very unreliable. The logs have to be persisted using other third party tools like Elk and Kibana.

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Independently Invited by TrustRadius

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• I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
• Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.

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Invited by TrustRadius (TR) on Vendor's Behalf

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It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

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On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.

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Invited by TrustRadius (TR) on Vendor's Behalf

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I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience

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Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.

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Invited by TrustRadius (TR) on Vendor's Behalf

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Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

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The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.

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While Docker shines in providing support for volumes and stateful instances, Cloud foundry shines in providing support for deploying stateless services. Heroku shines in integrating with Git and using commits to git as hooks to trigger deployments right from the command line. But it does not provide on-premise solution that Cloud foundry provides.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.

Incentivized

Invited by the Vendor

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• Positive impact, since it simplifies the deployment time by a huge margin. Without cloud foundry, deploying a code needs coordination with infrastructure teams, while with cloud foundry, its a simple one line command. This reduces the deployment time from at least few hours to few minutes. Faster deployments promote faster dev cycle iterations.
• Code maintenance such as upgrading a Node or Java version is as simple as updating the build-pack. Without cloud foundry, using web logic, the specific version only supports a specific version of Java. So updating the version involves upgrading the version of web logic that needs to involve few teams. So without cloud foundry, it takes at least few days, with cloud foundry, its a matter of few mins.
• Overall, happier Developers and thats harder to quantify.

Incentivized

Independently Invited by TrustRadius

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• It has helped us make decisions on what products to scope for our MVP based on the usage data.
• It's allowed us to measure success with our beta product.
• It's helped us view our conversion rates in an easy and usable manner.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info