What users are saying about
3 Ratings
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Top Rated
1121 Ratings
3 Ratings
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Score 9.3 out of 100

QuickBooks Online

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Top Rated
1121 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

CloudPay

CloudPay gives our finance department easy time in planning and ensuring that all our finances are effectively used. This product is securely used to make global payments without any risks. It has secure tools that safeguard finances of any organization and employees' rights. It can easily [be] customized to fit any organization's financial plans.
Eric Walker | TrustRadius Reviewer

QuickBooks Online

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Zach Yokum | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CloudPay
9.4
QuickBooks Online
7.3
Pay calculation
CloudPay
10.0
QuickBooks Online
7.7
Support for external payroll vendors
CloudPay
9.0
QuickBooks Online
Off-cycle/On-Demand payment
CloudPay
10.0
QuickBooks Online
Benefit plan administration
CloudPay
8.0
QuickBooks Online
6.5
Direct deposit files
CloudPay
10.0
QuickBooks Online
7.3
Salary revision and increment management
CloudPay
9.0
QuickBooks Online
7.3
Reimbursement management
CloudPay
10.0
QuickBooks Online
7.7

Customization

CloudPay
QuickBooks Online
7.8
API for custom integration
CloudPay
QuickBooks Online
8.0
Plug-ins
CloudPay
QuickBooks Online
7.7

Security

CloudPay
QuickBooks Online
8.4
Single sign-on capability
CloudPay
QuickBooks Online
8.3
Role-based user permissions
CloudPay
QuickBooks Online
8.5

Reporting & Analytics

CloudPay
QuickBooks Online
8.0
Dashboards
CloudPay
QuickBooks Online
7.9
Standard reports
CloudPay
QuickBooks Online
8.4
Custom reports
CloudPay
QuickBooks Online
7.8

General Ledger and Configurable Accounting

CloudPay
QuickBooks Online
7.6
Accounts payable
CloudPay
QuickBooks Online
8.6
Accounts receivable
CloudPay
QuickBooks Online
8.7
Cash management
CloudPay
QuickBooks Online
7.6
Bank reconciliation
CloudPay
QuickBooks Online
8.5
Expense management
CloudPay
QuickBooks Online
8.0
Time tracking
CloudPay
QuickBooks Online
6.0
Fixed asset management
CloudPay
QuickBooks Online
7.0
Multi-currency support
CloudPay
QuickBooks Online
6.9
Multi-division support
CloudPay
QuickBooks Online
7.7
Regulations compliance
CloudPay
QuickBooks Online
7.7
Electronic tax filing
CloudPay
QuickBooks Online
7.8
Self-service portal
CloudPay
QuickBooks Online
7.5
Global Financial Support
CloudPay
QuickBooks Online
6.1
Primary and Secondary Ledgers
CloudPay
QuickBooks Online
7.4
Intercompany Accounting
CloudPay
QuickBooks Online
7.4
Localizations
CloudPay
QuickBooks Online
8.8
Journals and Reconciliations
CloudPay
QuickBooks Online
8.0
Enterprise Accounting
CloudPay
QuickBooks Online
8.3
Configurable Accounting
CloudPay
QuickBooks Online
7.4
Centralized Rules Framework
CloudPay
QuickBooks Online
7.9
Standardized Processes
CloudPay
QuickBooks Online
7.0

Inventory Management

CloudPay
QuickBooks Online
7.6
Inventory tracking
CloudPay
QuickBooks Online
7.4
Automatic reordering
CloudPay
QuickBooks Online
7.8
Location management
CloudPay
QuickBooks Online
7.2
Manufacturing module
CloudPay
QuickBooks Online
8.2

Order Management

CloudPay
QuickBooks Online
7.6
Pricing
CloudPay
QuickBooks Online
8.0
Order entry
CloudPay
QuickBooks Online
8.2
Credit card processing
CloudPay
QuickBooks Online
8.0
Cost of goods sold
CloudPay
QuickBooks Online
7.7
Order Orchestration
CloudPay
QuickBooks Online
7.4
End-to-end order visibility
CloudPay
QuickBooks Online
7.3
Order exception Resolution
CloudPay
QuickBooks Online
6.5

Pros

CloudPay

  • Creating employees payroll.
  • Drafting leave timelines.
Eric Walker | TrustRadius Reviewer

QuickBooks Online

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Roxanne Jacobs | TrustRadius Reviewer

Cons

CloudPay

  • I have not experienced any area that needs to be improved.
Eric Walker | TrustRadius Reviewer

QuickBooks Online

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Charles Fashana, MBA | TrustRadius Reviewer

Likelihood to Renew

CloudPay

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 9.9
Based on 22 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

CloudPay

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 8.3
Based on 64 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Michelle Jones | TrustRadius Reviewer

Reliability and Availability

CloudPay

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

CloudPay

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 5 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

CloudPay

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.3
Based on 61 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
Anonymous | TrustRadius Reviewer

Implementation Rating

CloudPay

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Alternatives Considered

CloudPay

This is the payroll management platform that I have come across since I joined our organization. It has delivered excellent results on payroll and finance management. It has full impact in our financial development and has offered fast ROI on our organization performance. In consideration of payroll management software, I would totally recommend CloudPay.
Eric Walker | TrustRadius Reviewer

QuickBooks Online

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Lukas Sundahl, MBA | TrustRadius Reviewer

Scalability

CloudPay

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 1 answer
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Return on Investment

CloudPay

  • It supports our financial plans.
  • It has quick ROI.
Eric Walker | TrustRadius Reviewer

QuickBooks Online

  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Serguei Bykov | TrustRadius Reviewer

Screenshots

Pricing Details

CloudPay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CloudPay Editions & Modules

Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CloudPay
10.0
QuickBooks Online
8.0

Likelihood to Renew

CloudPay
QuickBooks Online
9.9

Usability

CloudPay
QuickBooks Online
8.3

Reliability and Availability

CloudPay
QuickBooks Online
10.0

Performance

CloudPay
QuickBooks Online
10.0

Support Rating

CloudPay
QuickBooks Online
7.3

Implementation Rating

CloudPay
QuickBooks Online
10.0

Scalability

CloudPay
QuickBooks Online
10.0

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