What users are saying about
6 Ratings
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Top Rated
1435 Ratings
6 Ratings
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Score 7.8 out of 100

QuickBooks Online

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Top Rated
1435 Ratings
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Score 8 out of 100

Feature Set Ratings

  • CloudPay ranks higher in 1 feature set: Payroll Management

Payroll Management

8.3

CloudPay

83%
6.2

QuickBooks Online

62%
CloudPay ranks higher in 7/7 features

Pay calculation

9.2
92%
5 Ratings
6.2
62%
69 Ratings

Support for external payroll vendors

7.4
74%
5 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.2
82%
5 Ratings
N/A
0 Ratings

Benefit plan administration

8.0
80%
5 Ratings
5.1
51%
31 Ratings

Direct deposit files

8.4
84%
5 Ratings
6.7
67%
64 Ratings

Salary revision and increment management

8.6
86%
5 Ratings
6.2
62%
44 Ratings

Reimbursement management

8.0
80%
5 Ratings
6.6
66%
45 Ratings

Customization

CloudPay

Feature Set Not Supported
N/A
6.4

QuickBooks Online

64%
QuickBooks Online ranks higher in 2/2 features

API for custom integration

N/A
0 Ratings
6.5
65%
54 Ratings

Plug-ins

N/A
0 Ratings
6.3
63%
58 Ratings

Security

CloudPay

Feature Set Not Supported
N/A
7.5

QuickBooks Online

75%
QuickBooks Online ranks higher in 2/2 features

Single sign-on capability

N/A
0 Ratings
7.5
75%
81 Ratings

Role-based user permissions

N/A
0 Ratings
7.5
75%
102 Ratings

Reporting & Analytics

CloudPay

Feature Set Not Supported
N/A
7.6

QuickBooks Online

76%
QuickBooks Online ranks higher in 3/3 features

Dashboards

N/A
0 Ratings
7.4
74%
123 Ratings

Standard reports

N/A
0 Ratings
8.0
80%
127 Ratings

Custom reports

N/A
0 Ratings
7.4
74%
116 Ratings

General Ledger and Configurable Accounting

CloudPay

Feature Set Not Supported
N/A
6.6

QuickBooks Online

66%
QuickBooks Online ranks higher in 21/21 features

Accounts payable

N/A
0 Ratings
7.4
74%
121 Ratings

Accounts receivable

N/A
0 Ratings
7.8
78%
130 Ratings

Cash management

N/A
0 Ratings
6.8
68%
118 Ratings

Bank reconciliation

N/A
0 Ratings
8.0
80%
136 Ratings

Expense management

N/A
0 Ratings
7.0
70%
122 Ratings

Time tracking

N/A
0 Ratings
5.5
55%
55 Ratings

Fixed asset management

N/A
0 Ratings
6.5
65%
54 Ratings

Multi-currency support

N/A
0 Ratings
5.8
58%
23 Ratings

Multi-division support

N/A
0 Ratings
5.7
57%
42 Ratings

Regulations compliance

N/A
0 Ratings
6.9
69%
38 Ratings

Electronic tax filing

N/A
0 Ratings
6.5
65%
65 Ratings

Self-service portal

N/A
0 Ratings
5.9
59%
65 Ratings

Global Financial Support

N/A
0 Ratings
5.0
50%
16 Ratings

Primary and Secondary Ledgers

N/A
0 Ratings
6.2
62%
33 Ratings

Intercompany Accounting

N/A
0 Ratings
6.9
69%
29 Ratings

Localizations

N/A
0 Ratings
7.1
71%
21 Ratings

Journals and Reconciliations

N/A
0 Ratings
7.6
76%
73 Ratings

Enterprise Accounting

N/A
0 Ratings
6.5
65%
26 Ratings

Configurable Accounting

N/A
0 Ratings
6.5
65%
38 Ratings

Centralized Rules Framework

N/A
0 Ratings
6.6
66%
23 Ratings

Standardized Processes

N/A
0 Ratings
6.4
64%
48 Ratings

Inventory Management

CloudPay

Feature Set Not Supported
N/A
5.9

QuickBooks Online

59%
QuickBooks Online ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
5.9
59%
45 Ratings

Automatic reordering

N/A
0 Ratings
6.2
62%
21 Ratings

Location management

N/A
0 Ratings
5.5
55%
21 Ratings

Manufacturing module

N/A
0 Ratings
6.2
62%
17 Ratings

Order Management

CloudPay

Feature Set Not Supported
N/A
6.5

QuickBooks Online

65%
QuickBooks Online ranks higher in 7/7 features

Pricing

N/A
0 Ratings
7.4
74%
55 Ratings

Order entry

N/A
0 Ratings
7.4
74%
53 Ratings

Credit card processing

N/A
0 Ratings
6.8
68%
64 Ratings

Cost of goods sold

N/A
0 Ratings
6.6
66%
67 Ratings

Order Orchestration

N/A
0 Ratings
6.5
65%
20 Ratings

End-to-end order visibility

N/A
0 Ratings
6.2
62%
19 Ratings

Order exception Resolution

N/A
0 Ratings
4.6
46%
18 Ratings

Attribute Ratings

  • CloudPay is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

CloudPay

80%
5 Ratings
6.5

QuickBooks Online

65%
158 Ratings

Likelihood to Renew

CloudPay

N/A
0 Ratings
7.6

QuickBooks Online

76%
23 Ratings

Usability

CloudPay

N/A
0 Ratings
7.0

QuickBooks Online

70%
74 Ratings

Availability

CloudPay

N/A
0 Ratings
10.0

QuickBooks Online

100%
7 Ratings

Performance

CloudPay

N/A
0 Ratings
10.0

QuickBooks Online

100%
5 Ratings

Support Rating

CloudPay

N/A
0 Ratings
6.0

QuickBooks Online

60%
71 Ratings

Implementation Rating

CloudPay

N/A
0 Ratings
5.7

QuickBooks Online

57%
8 Ratings

Configurability

CloudPay

N/A
0 Ratings
10.0

QuickBooks Online

100%
1 Rating

Ease of integration

CloudPay

N/A
0 Ratings
4.2

QuickBooks Online

42%
2 Ratings

Product Scalability

CloudPay

N/A
0 Ratings
10.0

QuickBooks Online

100%
1 Rating

Vendor post-sale

CloudPay

N/A
0 Ratings
4.5

QuickBooks Online

45%
2 Ratings

Vendor pre-sale

CloudPay

N/A
0 Ratings
4.5

QuickBooks Online

45%
2 Ratings

Likelihood to Recommend

CloudPay

In my organization, we have replaced all paperwork with this software, for the case of payroll, treasury, or on-demand payment. And from the backend, we have requested to enhance the feature like deductions and reimbursements. So in this way, it comes as a single tool to automate the whole payroll process. Which can be accessed, stored, update, and monitored from anywhere. So the whole organization and communications seem just to be a click away. Since we have switched to the cloud pay for payroll management, a lot of finance things are still there which need to be integrated with this system to make everything intact and altogether but cloud pay, as of now, do not have room to accommodate, and that's an issue to us, as a manager. So it's a request and suggestion as well to consider other finance-related things and try to fit in the same application, I know it's a big ask, but can be tried.
Read full review

Intuit

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Read full review

Pros

CloudPay

  • Global Payroll Basic
  • Earned Wage Access
  • Global Treasury Service
  • Payroll Efficiency Index
Read full review

Intuit

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Read full review

Cons

CloudPay

  • Fees
  • Tech support
  • Size restraints
Read full review

Intuit

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Read full review

Pricing Details

CloudPay

Starting Price

Editions & Modules

CloudPay editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    QuickBooks Online

    Starting Price

    $15 per month

    Editions & Modules

    QuickBooks Online editions and modules pricing
    EditionModules
    Simple Start251
    Plus752
    Advanced1503
    Self-Employed154

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    CloudPay

    No answers on this topic

    Intuit

    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Read full review

    Usability

    CloudPay

    No answers on this topic

    Intuit

    Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
    Read full review

    Reliability and Availability

    CloudPay

    No answers on this topic

    Intuit

    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Read full review

    Performance

    CloudPay

    No answers on this topic

    Intuit

    There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
    Read full review

    Support Rating

    CloudPay

    No answers on this topic

    Intuit

    Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
    Read full review

    Implementation Rating

    CloudPay

    No answers on this topic

    Intuit

    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Read full review

    Alternatives Considered

    CloudPay

    It allows the feature of flexible payment methods to complete of the payment of termination and the payment to be process on time which is recognized worldwide. The card payment process time is 3 days faster than the normal bank payment process, and you can stop easily. It integrates your payment procedures with a global cash flow solution that ensures the timely payments to regulate authorities like your employees, local authorities or to the third parties.
    Read full review

    Intuit

    I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
    Read full review

    Scalability

    CloudPay

    No answers on this topic

    Intuit

    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Read full review

    Return on Investment

    CloudPay

    • The positive impact is, a lot of manual work is automated now, which is saving a lot of time and man-hours.
    • Requests and demands can be accessed, monitored, and raised anytime from anywhere. So a lot of dependencies have been resolved.
    • Human resources and all finance is been integrated which is resulting in less work at the desk.
    Read full review

    Intuit

    • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
    • QuickBooks Online supports all the key functions of our company's accounting team.
    • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
    Read full review

    Screenshots

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