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CloudTask vs. Oracle CRM On Demand vs. Salesforce Agentforce Marketing

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudTask

    Score9.3 out of 10
    N/ACloudTask is a B2B Lead Generation company headquartered in Miami Beach helping SaaS companies drive revenue growth through teams of sales development professionals.

    $10,000

    per month

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Agentforce Marketing

    Score7.6 out of 10
    N/AMarketing Cloud is a cloud-based digital marketing platform, used by marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

    $1,250

    per month per installation

    Pricing
    CloudTaskOracle CRM On DemandAgentforce Marketing
    Editions & Modules
    Launch - Reach 1200 Contacts
    $10,000
    per month
    Grow - Reach 2400 Contacts
    $17,500
    per month
    Scale - Reach 6000 Contacts
    $40,000
    per month
    No answers on this topic
    Account Engagement
    $1,250
    per month
    Engagement
    $1,250
    per month
    Intelligence
    $3,000
    per month
    Loyalty Management
    $20,000
    per month
    Personalization
    $100,000
    per year
    Data Cloud for Marketing
    $108,000
    per year
    Offerings
    Pricing Offerings
    CloudTaskOracle CRM On DemandAgentforce Marketing
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    CloudTaskOracle CRM On DemandAgentforce Marketing
    Considered Multiple Products
    CloudTask LLC
    No answer on this topic
    Oracle
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    88%
    Would buy again
    84 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    89%
    Delivers good value for the price
    72 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    93%
    Happy with the feature set
    89 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    58 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    84%
    Implementation went as expected
    54 Answers
    Features
    CloudTaskOracle CRM On DemandAgentforce Marketing
    Sales Force Automation
    Comparison of Sales Force Automation features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Customer data management / contact management00 Ratings8.025 Ratings00 Ratings
    Workflow management00 Ratings9.024 Ratings00 Ratings
    Territory management00 Ratings8.024 Ratings00 Ratings
    Opportunity management00 Ratings8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.022 Ratings00 Ratings
    Contract management00 Ratings9.024 Ratings00 Ratings
    Quote & order management00 Ratings10.023 Ratings00 Ratings
    Interaction tracking00 Ratings9.024 Ratings00 Ratings
    Channel / partner relationship management00 Ratings10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Case management00 Ratings10.024 Ratings00 Ratings
    Call center management00 Ratings10.023 Ratings00 Ratings
    Help desk management00 Ratings9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Lead management00 Ratings8.024 Ratings00 Ratings
    Email marketing00 Ratings9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Task management00 Ratings9.023 Ratings00 Ratings
    Billing and invoicing management00 Ratings9.022 Ratings00 Ratings
    Reporting00 Ratings9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Forecasting00 Ratings10.024 Ratings00 Ratings
    Pipeline visualization00 Ratings6.623 Ratings00 Ratings
    Customizable reports00 Ratings9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Custom fields00 Ratings9.024 Ratings00 Ratings
    Custom objects00 Ratings9.024 Ratings00 Ratings
    Scripting environment00 Ratings5.820 Ratings00 Ratings
    API for custom integration00 Ratings9.023 Ratings00 Ratings
    Security
    Comparison of Security features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Single sign-on capability00 Ratings10.022 Ratings00 Ratings
    Role-based user permissions00 Ratings9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Social data00 Ratings9.018 Ratings00 Ratings
    Social engagement00 Ratings9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Marketing automation00 Ratings9.022 Ratings00 Ratings
    Compensation management00 Ratings9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Mobile access00 Ratings9.018 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    171 Ratings
    6% below category average
    WYSIWYG email editor00 Ratings00 Ratings7.4122 Ratings
    Dynamic content00 Ratings00 Ratings8.2153 Ratings
    Ability to test dynamic content00 Ratings00 Ratings6.3112 Ratings
    Landing pages00 Ratings00 Ratings7.6121 Ratings
    A/B testing00 Ratings00 Ratings7.0151 Ratings
    Mobile optimization00 Ratings00 Ratings6.7111 Ratings
    Email deliverability reporting00 Ratings00 Ratings7.2132 Ratings
    List management00 Ratings00 Ratings8.1129 Ratings
    Triggered drip sequences00 Ratings00 Ratings7.295 Ratings
    Lead Management
    Comparison of Lead Management features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    -
    Ratings
    Salesforce Agentforce Marketing
    8.1
    124 Ratings
    2% above category average
    Lead nurturing automation00 Ratings00 Ratings8.9109 Ratings
    Lead scoring and grading00 Ratings00 Ratings8.1110 Ratings
    Data quality management00 Ratings00 Ratings7.3116 Ratings
    Automated sales alerts and tasks00 Ratings00 Ratings8.2101 Ratings
    Campaign Management
    Comparison of Campaign Management features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    114 Ratings
    3% below category average
    Calendaring00 Ratings00 Ratings7.3103 Ratings
    Event/webinar marketing00 Ratings00 Ratings7.497 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    -
    Ratings
    Salesforce Agentforce Marketing
    7.4
    88 Ratings
    2% below category average
    Social sharing and campaigns00 Ratings00 Ratings7.283 Ratings
    Social profile integration00 Ratings00 Ratings7.539 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    -
    Ratings
    Salesforce Agentforce Marketing
    7.6
    124 Ratings
    1% above category average
    Dashboards00 Ratings00 Ratings8.1118 Ratings
    Standard reports00 Ratings00 Ratings7.3123 Ratings
    Custom reports00 Ratings00 Ratings7.2100 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of CloudTask and Oracle CRM On Demand and Salesforce Agentforce Marketing
    Feature
    CloudTask
    -
    Ratings
    Oracle CRM On Demand
    -
    Ratings
    Salesforce Agentforce Marketing
    7.5
    124 Ratings
    2% below category average
    API00 Ratings00 Ratings6.790 Ratings
    Role-based workflow & approvals00 Ratings00 Ratings6.689 Ratings
    Customizability00 Ratings00 Ratings6.8111 Ratings
    Integration with Salesforce.com00 Ratings00 Ratings7.6113 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings00 Ratings8.914 Ratings
    Integration with SugarCRM00 Ratings00 Ratings8.711 Ratings
    Third-party software integrations00 Ratings00 Ratings7.624 Ratings
    Best Alternatives
    CloudTaskOracle CRM On DemandAgentforce Marketing
    Small Businesses
    Affinity CRM
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Podium
    Score7 out of 10
    Kintone
    Score9.7 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CloudTaskOracle CRM On DemandAgentforce Marketing
    Likelihood to Recommend
    9.2
    (4 ratings)
    10.0
    (26 ratings)
    8.2
    (329 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (114 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    8.5
    (37 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (11 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.6
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    7.0
    (36 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    3.0
    (17 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    7.5
    (40 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (3 ratings)
    User Testimonials
    CloudTaskOracle CRM On DemandAgentforce Marketing
    Likelihood to Recommend
    CloudTask LLC
    The most thorough information on "how to buy" and "who to buy from" outsourced sales partners is provided by CloudTask, which has helped us improve our business. They are aware that providers have specialties, and they may guide us in identifying the people most qualified to support your business. incredibly useful tool
    Incentivized
    Read full review
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Salesforce
    I think the product, by definition, is meant for marketing — and we use it exactly for that, for running campaigns. That’s the best-suited use case for the product. I don’t think it’s really meant to be used for anything else — that’s just not how it’s designed.
    Incentivized
    Read full review
    Pros
    CloudTask LLC
    • Printing the documents remotely
    • Work with the help of Chip based cards
    • Easy to use
    • Can be used in many offices simultaneously
    Incentivized
    Read full review
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Salesforce
    • Filter relevant content so you can priorize those that are more relevant and resolve it first
    • Measure the traffic in the different social networks, as well as the response rate, average response time and other relevant metrics
    • Configure automation rules to order the work of those who must interact with the customer
    Incentivized
    Read full review
    Cons
    CloudTask LLC
    • Multiple options should be given for usage
    • Sharing of identity should be provided
    • Remembering of credentials should be doen
    Incentivized
    Read full review
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Salesforce
    • The email builder does not offer any way to catch/check bugs across different email service providers
    • Creating SQL is not as easy as drag-and-drop; a lot of technical knowledge is required
    • Salesforce Marketing Cloud is sold as a marketing tool, but to be honest, you need a LOT of technical IT support to run the tool
    • Einstein metrics are across the board; if you have multiple audiences in one instance of Salesforce Marketing Cloud you can't segment the data.
    Incentivized
    Read full review
    Likelihood to Renew
    CloudTask LLC
    No answers on this topic
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Salesforce
    As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch
    Read full review
    Usability
    CloudTask LLC
    No answers on this topic
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Salesforce
    You won't find another solution that has as many features as Salesforce Marketing Cloud Interaction Studio. We all know Salesforce, we all know how big they are and it's not for nothing... Their tools do most of the things you want, need and even imagine. Using it is complicated, but the usability is infinite.
    Incentivized
    Read full review
    Reliability and Availability
    CloudTask LLC
    No answers on this topic
    Oracle
    No answers on this topic
    Salesforce
    Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
    Read full review
    Performance
    CloudTask LLC
    No answers on this topic
    Oracle
    No answers on this topic
    Salesforce
    Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.
    Read full review
    Support Rating
    CloudTask LLC
    No answers on this topic
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Salesforce
    They are really responsive and more than not solve the problem or give you insight to how you can manage the solution yourself. I do find however sometimes a long delay on the more complex issues when they need to loop in other departments. but overall a good experience with support
    Incentivized
    Read full review
    In-Person Training
    CloudTask LLC
    No answers on this topic
    Oracle
    No answers on this topic
    Salesforce
    The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.
    Read full review
    Online Training
    CloudTask LLC
    No answers on this topic
    Oracle
    No answers on this topic
    Salesforce
    Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc... The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.
    Read full review
    Implementation Rating
    CloudTask LLC
    No answers on this topic
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Salesforce
    From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.
    Read full review
    Alternatives Considered
    CloudTask LLC
    With the support of their hire agent product, CloudTask assisted us in all aspects of employee and customer recruitment and onboarding, It's more efficient and actual then the other tools available in the market right now. We ultimately determined that employing someone directly was the best fit for us despite how flexible having access to all types of possibilities was.
    Incentivized
    Read full review
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Salesforce
    We use Salesforce Marketing Cloud for lead management, generating reports, tracking customer and dealer information, inputting orders, and more. I prefer HubSpot for email marketing and automation because it is easier to use and the emails are designed much better. We currently use Salesforce and HubSpot, and we are very happy to have both, as they have different pros/cons.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    CloudTask LLC
    No answers on this topic
    Oracle
    No answers on this topic
    Salesforce
    was not involved with this part but i have not heard about clompaints
    Incentivized
    Read full review
    Scalability
    CloudTask LLC
    No answers on this topic
    Oracle
    No answers on this topic
    Salesforce
    Prior to this, we had no solution and literally were doing things on paper in a world where technology is outpacing paper. Having this process optimized has made it easier for the sales and marketing people to change information. From the training perspective, it has allowed us to see holes in where we could create additional support training, so the ROI here has been a lot more than just the optimization of a process.
    Incentivized
    Read full review
    Return on Investment
    CloudTask LLC
    • Very high in terms of ROI
    • Breakeven is very early
    • Easy to understand
    Incentivized
    Read full review
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Salesforce
    • Salesforce Marketing Cloud allows us to more efficiently reach out to a higher number of prospects.
    • Salesforce Marketing Cloud allows us to nimbly communicate important messages in a timely fashion to facilitate conversion.
    • Salesforce Marketing Cloud allows us to track who is opening our messages so that we can stop sending to those not interested and focus on the most engaged audiences.
    Incentivized
    Read full review
    ScreenShots

    Agentforce Marketing Screenshots

    Screenshot of Pardot Analytics - Pardot's reporting and analytics can be used to perform true revenue impact analysis and closed-loop reporting.Screenshot of Pardot Email Analytics - The reach and impact of  email marketing efforts are displayed in real-time with advanced reporting and analytics by device, and email client.Screenshot of Pardot Forms and Landing Pages - Pardot's form and landing page builders are used to turn online traffic to leads with targeted offers and content marketing.Screenshot of Pardot Email Marketing - Lead nurturing flows are defined via an interface that enables definition of the simplest or most complex segmented and targeted campaigns.