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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CodeTwo Backup

    Score10 out of 10
    N/ACodeTwo’s backup solution for Microsoft 365 & Office 365 lets users create secure copies of Exchange Online mailboxes, SharePoint Online sites, and OneDrive for Business data. The granular recovery feature aims to help users quickly find and restore individual items at any time.N/A

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    CodeTwo BackupSAP Customer Data Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CodeTwo BackupSAP Customer Data Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CodeTwo BackupSAP Customer Data Solutions
    Considered Both Products
    CodeTwo Software
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    39 Answers
    Features
    CodeTwo BackupSAP Customer Data Solutions
    Data Center Backup
    Comparison of Data Center Backup features of CodeTwo Backup and SAP Customer Data Solutions
    Feature
    CodeTwo Backup
    9.7
    1 Ratings
    12% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Management dashboard10.01 Ratings00 Ratings
    Retention options9.01 Ratings00 Ratings
    Encryption10.01 Ratings00 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of CodeTwo Backup and SAP Customer Data Solutions
    Feature
    CodeTwo Backup
    9.3
    1 Ratings
    8% above category average
    SAP Customer Data Solutions
    -
    Ratings
    SaaS Product Integration9.01 Ratings00 Ratings
    Multiple Data Restoration Options10.01 Ratings00 Ratings
    Data Auditing and Search9.01 Ratings00 Ratings
    Data Storage in the Cloud or On-Premises9.01 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of CodeTwo Backup and SAP Customer Data Solutions
    Feature
    CodeTwo Backup
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings8.024 Ratings
    Page load times00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of CodeTwo Backup and SAP Customer Data Solutions
    Feature
    CodeTwo Backup
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings4.227 Ratings
    Website personalization00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of CodeTwo Backup and SAP Customer Data Solutions
    Feature
    CodeTwo Backup
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings8.928 Ratings
    Data Connectors00 Ratings4.329 Ratings
    Data Enhancement00 Ratings5.229 Ratings
    Data Ingestion00 Ratings6.129 Ratings
    Data Storage00 Ratings2.529 Ratings
    Data Visibility00 Ratings8.029 Ratings
    Event Data00 Ratings6.127 Ratings
    Identity Resolution00 Ratings8.927 Ratings
    Best Alternatives
    CodeTwo BackupSAP Customer Data Solutions
    Small Businesses
    Backupify
    Score5.6 out of 10
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    Spanning Backup
    Score7.4 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CodeTwo BackupSAP Customer Data Solutions
    Likelihood to Recommend
    10.0
    (4 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.5
    (10 ratings)
    Usability
    10.0
    (1 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    CodeTwo BackupSAP Customer Data Solutions
    Likelihood to Recommend
    CodeTwo Software
    CodeTwo Backup for Office 365 is the rare type of software that works for both SMB's and larger businesses. The built in backup and restore features of Office 365 are too rudimentary and PowerShell based to allow lower level IT people the ability to use them. CodeTwo opens the door to allowing day to day helpdesk employees the ability to assist customers with restore needs. As with anything Office 365, there is a limit on how well is works with the system and CodeTwo does not backup Archive mailboxes so if your organization is one that uses them extensively, you should go into the deal realizing that archive restores would still need to use the built in MS offerings
    Incentivized
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Pros
    CodeTwo Software
    • Backup all the information in Microsoft Exchange mail accounts on premise and also Microsoft 365.
    • Backup all the information in Microsoft Sharepoint / OneDrive accounts on premise and also Microsoft 365.
    • Restoring all the data in Microsoft Sharepoint / OneDrive accounts on premise and also Microsoft 365 without any complications.
    • Restoring all the data in Microsoft Exchange mail accounts on premise and also Microsoft 365 without any complications.
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Cons
    CodeTwo Software
    • None offhand
    • This is really a solid product
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    CodeTwo Software
    Great product. Easy to use, does the job without extra overhead.
    Incentivized
    Read full review
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    CodeTwo Software
    The software is very user-friendly, easy to install and configure and the user interface is very intuitive and easy to navigate throughout. We are am able to get restores of our Microsoft Data (on premise and cloud) easily without any hussle. With the help of the marvelous CodeTwo support team we've been able to overcome any obstacles we encountered.
    Read full review
    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    CodeTwo Software
    No answers on this topic
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
    Read full review
    Performance
    CodeTwo Software
    No answers on this topic
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    CodeTwo Software
    No answers on this topic
    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    CodeTwo Software
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
    Read full review
    Online Training
    CodeTwo Software
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    CodeTwo Software
    No answers on this topic
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    CodeTwo Software
    Code two works well and is pretty easy to use. As long as you have the storage space for the backups it works great. If you lose that local storage however then you've lost those backups. Allowing for me to offload those backups to cloud storage (Azure, AWS) would make this a really good solution.
    Incentivized
    Read full review
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Scalability
    CodeTwo Software
    No answers on this topic
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
    Read full review
    Return on Investment
    CodeTwo Software
    • It allows us the ability to maintain some lower level IT employees and lower the load on level 3 support...lessening our overhead salaries.
    • The ease to use interfaces speeds up the ability to restore data which in turn gives our users a heads up on doing what they need to do without having to wait for fixes/restores.
    • The cost of a lost file(s) is almost immeasurable. Having this extra layer of protection is such a benefit, we often mention it to our customers as a benefit of working with us.
    Incentivized
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    CodeTwo Backup Screenshots

    Screenshot of the GUI used to create, manage and monitor backup jobs.Screenshot of the interface to create separate jobs for data backup, recovery and archive tasks.Screenshot of backed-up data or search for items to preview or restore.Screenshot of where to control the size of backup storages by archiving the oldest data or applying a retention policy.

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform