CodeTwo Email Signatures 365 vs. Xink

As the setup is guided and simple, the signature solution is quickly set up and configured. From the creation of the CodeTwo Email Signatures 365 environment to the connection with M365, all steps are well documented and automated as far as possible. Once set up, the signature can be used quickly via the integrated signature editor. The creation of the rules for when which signature is used is also well managed, so that the functionality can be provided quickly. Existing signatures can also be imported as HTML code.

We use Xink for every client that has a team and wants to remain "on brand" with any email correspondence regardless with whatever device they are sending from, be it phone, tablet, laptop or desktop. We setup all our Xink instances so that it is "fully server side" which means the email signature is injected while in transit and appear correctly at the recipients end. It does get some getting used to when composing emails and there is no signature but a few tests create the confidence needed.

Incentivized

• Email design and layout
• Apply different signatures by group or by user or go so far as to change it per recipient
• Dynamic fields to pull user data from AD/AzureAD (phone number, job title, etc.)
• Ability to add non-admins (usually marketing) to help manage the signatures

Incentivized

• Centralised email signature platform.
• Email signature banner marketing tool.

Incentivized

• I would absolutely love to see the introduction of being able to force a branding format (Font, size etc) across our email real estate, this was a feature moons ago but would love to see this come back especially when Microsoft can kill all this for you at the drop of a hat....erm Aptos makes me sad!
• Easier to navigate training and how to videos to allow you to work out how to make changes and be creative yourself more
• I genuinely cant think of another point here!

• Email signature creator is a little cumbersome when working with tablets.

Incentivized

The solution is pretty much set-and-forget. It does what it needs to do, nothing more, nothing less, and it does it very well.

The implementation of the application was very simple. With just a few clicks, the Outlook add-in was rolled out and the first signature was assigned to a test group. From that point on, I was able to familiarize myself with the product very well with my team and get a feel for how we carry out a smooth onboarding. In the meantime, all our employees have switched to CodeTwo Email Signatures 365 and send every single email with the correct signature. Administration is very easy for us. Adding new people to the signature groups works smoothly. We recently changed our entire signature to a new format. Within a few minutes, all our colleagues had the new signature, even without restarting Outlook. The product has shortened our daily support many times over and we are happy to be able to continue using it in the future.

We have not witnessed any downtime so far ...

There are no performance issues related

No problems but we had a couple of questions about functionality or edge use cases and anytime I contacted CodeTwo Email Signatures 365 support I was absolutely happy with their responses. Very helpful, polite and smart people are working over at CodeTwo Email Signatures 365 support. I would suggest other companies to take note on CodeTwo Email Signatures 365's quality of support and service.

Incentivized

Their primary method of support was via chat which is quite responsive and generally online. If it is outside their support time, support tickets are responded to within 24hrs. I also found the support docs helpful and relevant. They would have received a 10 if it wasn't for when we had a support query and it took a couple of different agents before the solution was found in an existing support doc. Would have though that all their agents would know their knowledge base a lot better.

Incentivized

It is important to make sure Active Directory is correctly populated and that content is standardized, eg telephone number formats.

We decided on CodeTwo over Exclaimer as the user interface was easier for us to work with. As an MSP, we found that the ability to manage all our tenants in one view was simple and the best fit for our needs. CodeTwo also worked out at nearly half the price of Exclaimer and offered us better margins.

We used to use Simprex, and evaluated quite a few other email signature platforms such as Rocketseed/Parrot Digital and Exclaimer. We found Xink simply worked! First time and every time. It was also very cost effective and as a re-seller being able to view all out clients in a single pane of glass was also very convenient.

Incentivized

The product is very reliable :-)

• Marketing Effectiveness: Utilizing email signatures as marketing tools has enhanced our promotional efforts, leading to higher engagement and conversion rates. We can put banner on company news, etc and easily update this routinely.
• Time Savings: Automating the management of email signatures has significantly reduced the time and effort required from our IT team, allowing them to focus on other critical tasks. It's also simplified end user workflow as they no longer need to worry about signatures
• Brand Consistency: Ensuring uniform email signatures across the organization has strengthened our brand image

• Pricing is very fair and enables it to be added to every mailbox without question.
• We are a reseller and also have the ability to view and administer all our clients/tenants under a single pane of glass which is very convenient.

Incentivized