Cant go wrong with CodeTwo Email Signatures 365
November 17, 2023

Cant go wrong with CodeTwo Email Signatures 365

Bastian Hoffmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CodeTwo Email Signatures 365

Before using CodeTwo Email Signatures 365 software we had users create their
own signatures and it was horrible from a corporate view. Thanks to CodeTwo Email Signatures 365 we were able to setup differnt signatures for each department with individual user info straight from Azure AD / Entra. Now everybody
can easily conform to our corporate identity and the workers have one
thing less to worry about.
  • Connection to m365 tenant was a breeze, setup was very straightforward.
  • Setup of multiple signatures using variables for individual user information out of AAD/Entra is quickly done.
  • Defining rules to apply the correct signature to each user is easy and offers plenty of options.
  • By using exchanges journaling function emails are being sent to CodeTwo Email Signatures 365 as a first step and are returned to exchange with a signature. After that they leave for their final destination. This makes our mail archiving software save two copies of each outgoing mail. Its fine, but might be worth taking into consideration for the future.
  • Templates for rules might be a good idea. CodeTwo Email Signatures 365 could provide examples of the rules that most of their customers use.
  • A dark mode for the website would be highly appreciated.
  • Due to better adherence to our corporate identity guidelines our customers perceive us as more professional
  • Users dont need to worry about updating their signature individually anymore
  • Its easier to use the email signature for advertising about current events, i.e. adding information about upcoming trade shows or new products
Functionality and price as well as support has been outstanding for CodeTwo Email Signatures 365. Havent had a support ticket go unanswered for more than a couple of hours. All answers by their support team have been understanding, polite and always helpful. Would easily recommend to anybody looking for a solution to unify their users mail signatures.

Do you think CodeTwo Email Signatures 365 delivers good value for the price?

Yes

Are you happy with CodeTwo Email Signatures 365's feature set?

Yes

Did CodeTwo Email Signatures 365 live up to sales and marketing promises?

Yes

Did implementation of CodeTwo Email Signatures 365 go as expected?

Yes

Would you buy CodeTwo Email Signatures 365 again?

Yes

CodeTwo Email Signatures 365 has been nothing but great for our company of 50-200 employees. The integration with m365 tenant worked great and users of desktop outlook clients as well as mobile clients (web and smart phone apps) are happy.

We have signatures with and without pictures, no troubles with either one. Signatures can be edited using CodeTwo Email Signatures 365 web interface or by simply pasting HTML code.
I dont see a scenario in which this solution would not work for the intended purpose.

Using CodeTwo Email Signatures 365

80 - All of our users use signatures by CodeTwo Email Signatures 365. We have setup different signatures depending on department and communication language. This way sales users can display upcoming trade show dates or new products. Accounting can have banking information right in the signature and purchasing might have chinese wording in their signature.
1 - There is no need for much supporting once CodeTwo Email Signatures 365 has been setup. The only thing requiring interaction with the software is changing the content of the signature whenever the marketing department wants to push new information using banners in the signature. Other than that it all works automatically. New user being onboarded? No need to change anything in CodeTwo Email Signatures 365 since the signature information is updated straight from AAD/Entra.
  • Unifying signatures across the organization
  • Displaying current information using banners or text fields in the signature
  • Automatically using the correct language in the signature depending on sender/receiver specifics
Will absolutely renew the licenses for CodeTwo Email Signatures 365. We have been happy with their version for onprem exchange and updated to the m365 version after migrating our business to the cloud.

CodeTwo Email Signatures 365 Support

No problems but we had a couple of questions about functionality or edge use cases and anytime I contacted CodeTwo Email Signatures 365 support I was absolutely happy with their responses. Very helpful, polite and smart people are working over at CodeTwo Email Signatures 365 support. I would suggest other companies to take note on CodeTwo Email Signatures 365's quality of support and service.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I have not purchased premium support. I was completely happy with the basic tier.
CodeTwo Email Signatures 365 has an extensive collection of articles about edge use cases. Their customer support directed me to their documentation when I asked about filtering mails that were generated by answers on Microsoft Planner tasks so that no signature would be added to those.
Their support also helped me research the reason why mails would appear twice in my mail archiving software. It was not even their fault and they still helped me. Absolkutely fantastic.

Using CodeTwo Email Signatures 365

Super easy to use. The basic setup of the Microsoft tenant is easy enoug and each step provides helpful information. My mum would be able to do it!
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Setting up signatures is a breeze
  • Setting up rules for signature use is easy enough
  • Changing signature contents is super easy using the web interface or just changing HTML code